The hotel staff are great, service was excellent. They where very helpful with questions and any extra arrangements that we requested including tickets to shows, and car service from and to the airport. Rooms are clean, bed was comfortable, all the little things are included in the room, and a couple of extra's such as comp. water bottles each day, wine and cheese in lobby everyday, a good selection for breakfast, and a full coffee bar in lobby.
The hotel is located a bit south of Time Square, but if you mind walking a bit, it is an excellent choice.
The only draw back was the restaurant located in the hotel. It is not actually part of the hotel, but you can access it from the hotel elevator. The food is okay, not great, service is okay, but not great. You receive a 20% discount as a guest, but they add an 18% service charge, without advising you. But don't let this spoil your choice, there are plenty of places to eat in New York.
- Official Description (provided by the hotel):
- Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more less
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- Also Known As:
- Giraffe Hotel New York City
- Hotel Giraffe