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“Giraffe is great”

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
York, UK
2 reviews
“Giraffe is great”
5 of 5 bubbles Reviewed 16 April 2014

Our daughter is a big fan of giraffes so once we'd found this hotel when looking for somewhere to stay in New York then there was probably no other alternative. Hotel Giraffe lived up to our expectations though and our daughter was excited & delighted. From the decor to the facilities to the giraffe statue on the roof terrace everything was a hit. The beds are comfy, wi-fi is fast, breakfast and other refreshments through-out the day delicious. And if you want something to eat when you've arrived late into town and don't want to start exploring then Bread & Tulips is excellent too.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Particle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Lund, Sweden
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

This was the second time we stayed at the Giraffe. We returned because what I felt the first time was that this was a hotel with personel that were honest and helpful, rightly proud of the work they did, and simply service minded and in a friendly way always wanted to make sure the guest was happy.

Our feelings are exactly the same after this second time. We arrived jet lagged and tired, and I was grumpy and disappointed that we didn't get a high floor as requested. The personel at the desk were very friendly, (despite my awful mood), and reassured me they would try to do a change. Next day they called me on my phone when we were out, and asked for permission to do a "room-move", and when we got back later that day we had a higher floor and my son was happy. (I also apologized for my behavior when first arriving).

We also feel the location of the hotel is perfect. A rather quiet street, but still 1 minute walking to the Gramercy area where lots of things are happening, and there is a play-ground, 5 minutes to Union Square, and lots of buses near by that goes at least every 7 minutes uptown.

It is not cheap to stay at the Giraffe, BUT, everything is simply included, a nice breakfast with fruits, bagels, marmelade, croissant, cereal, all sorts of coffee etc, the WIFI works great, lots of complimentary things in the room, the wine and cheese in the afternoon/evening etc.

We had dinner in the hotel restaurant next door, Bread and Tulips, twice during our 9 night stay. Very nice and cozy italian restaurant, and as a guest of the hotel one gets a 20% discount. Highly recommend it.

Again, highly recommended hotel!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
proplateltd@aol.com
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 April 2014 via mobile

We stayed for 3 nights in April 2014 - 2 adults 2 children. The room was spotless, big enough (you shouldn't be spending too long in your room in NYC!!). Great location for exploring both uptown and downtown, and a quieter area so it's good to get away from the hustle and bustle of Times Square etc. The evening wine and cheese reception is great and the kids loved the cookies and tea/hot chocolate offered throughout the day. The breakfast was good too and if it's busy just ask for a table and they will set one up for you. A good selection of restaurants also situated close by. If we come to New York again we won't be staying anywhere else but Hotel Giraffe. You deserve your rating on Trip Advisor xx

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lambchop38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 April 2014

consistently friendly and Superb service and attention.Excellent location for exploring mid and lower Manhattan. The morning buffet and evening wine and cheese are great extras that make for a great and relaxing way to enjoy your stay in NY

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blandford Forum, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 April 2014

Great hotel with most helpful & welcoming staff.Very comfortable &quiet(by New York standards!) bedrooms. Breakfasts are good & afternoon wine & canapés most enjoyable. Hotel is well placed for metro mid & downtown.a large number of varied eating houses close by,would recommend a visit to Eataly the other side of Madison Square on 5th Avenue.



  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorset2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South of England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

We stayed here with my husband and 7-year old daughter last June. We had a fantastic stay and we really loved this hotel. The 'cheese and wine' happy hour was fantastic and a great touch; the breakfasts were amazing too. The hotel has a really warm feel about it - the staff are excellent. Our room (a suite with balcony) was perfect for us and much larger than usual hotel rooms in NYC. I'm looking forward to trying out their sister hotel, The Library. Thank you Giraffe for a wonderful visit.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lennox90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 8 April 2014 via mobile

Please don't look at the Giraffe because then I can't have it all to myself! Excellent location, beyond-gracious staff, comfortable and oversized-by-NY-standards rooms = high value given all of those assets. We love staying here and chose it for a couple of anniversary trips, our 14th the most recent on the last weekend of March. Gramercy neighborhood is super, great restaurants all around and right on subway.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank KK_InRealLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in New York City
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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