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“Hotel Giraffe - our home away from home” 5 of 5 bubbles
Review of Hotel Giraffe by Library Hotel Collection

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Melbourne, Australia
Level Contributor
2 reviews
“Hotel Giraffe - our home away from home”
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I feel bad that its taken so long to write this review,but nearly a year on and we only have the greatest memories of this hotel.
My son and I stayed a total of 21 nights. While most of it was spent from early in the morning until late at night soaking up all there is to see and do in this wonderful city; when we did arrive back, we were always greeted warmly and with an enquiry about our day. The hotel's team served a light breakfast each morning, welcoming and hospitable. We were on the 11th floor with a small balcony. A fridge was made available on request and the housekeeping staff were nothing short of brilliant. Thank you Hotel Giraffe for making our stay truly memorable. We hope to be back!

Stayed August 2013, travelled with family
Helpful?
Thank Pauline G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (631)
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A TripAdvisor Member
5 of 5 bubbles Reviewed 10 July 2014

The first thing we noticed when we arrived at the hotel was the knidness of the staff,always ready to help you. The room was clean and comfortable. At the end of the day we were cheered by classical music and chocolate in the hotel room :one of the things we liked best together with cheese and wine served during the aperitive.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

This hotel was recommended by a friend for very good reason. The welcome was terrific, even before we arrived. We had organised through the hotel for a car to collect us at the airport. When we checked in to fly to NYC the airport was not Newark as our travel agent had posted, but rather JFK, so a quick email to the hotel and our driver was sent to the correct airport and the change confirmed with me. We had pre arrival emails regarding any special requirements too.

The three of us booked a deluxe one bedroom suite, which had a sofa bed in the lounge area. This was perfect for us. The staff welcomed us effusively, and having flown from Calgary and missed lunch we took full advantage of the cheese and drinks in the lobby once we had dropped our bags in the room. As it was a Sunday the in-house restaurant was closed, but the staff directed us to Bluesmoke which was nearby and we had a terrific casual dinner.

The rooms are very quiet and tastefully decorated. It was our first time in New York and we were surprised at how quiet the area was at night, as I think we had been expecting sirens at all hours. Check out is a late 1pm, which is very helpful if you have a later flight. The breakfast was quite adequate for our needs, with muffins, cereal, fruit, toast, bagels, tea and coffee and yoghurt, and a boiled egg if you felt so inclined.

We were very happy with the hotel, and thought the staff we super friendly and helpful. The location is good for exploring lower Manhattan, and the subway makes it easy to go anywhere really. We would definitely stay here again.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adelaide5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
curico
2 reviews
5 of 5 bubbles Reviewed 9 July 2014

Don´t even question it, I have stayed all over the city over the past 10 years and you can´t beat the Giraffe for location/price and superior service, I don´t know how they do it, but they really surpassed all my expectations! i´ll be back in September!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marianne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

My favorite in NYC. Perfect location, very friendly and helpful staff, and wonderful "feel" Couldn't ask for a better experience. The breakfast and afternoon wine and cheese are great touches for this excellent hotel. If you like the hustle and bustle of a large hotel, this is not the place for you. . . but if you like a very personal feel, try this it out.


  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank capitalkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

My husband and i recently stayed at the Hotel Giraffe for 10 nights. The hotel is quite modern in style and is exceptionally clean and tidy. The breakfasts are great with plenty of choice and items that they run out of are continually replenished.

The staff are all happy to help in any way and nothing is a bother to them and they are all very friendly and approachable.

There is free tea and coffee with cookies and pastries 24/7. The wine reception between 5-8pm is excellent and there is a piano player during this time making for a very relaxed atmosphere.

The breakfast and wine reception staff are great especially Gabriella who does a great job and is very attentive without being over the top and she made our stay very enjoyable.

I thoroughly recommend this hotel and would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cazzacags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
366 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We loved Hotel Giraffe. Just spent 4 nights here July 2 - July 6. From the amazing staff, including, but not limited to JR, Laura, Gabi, Ron, and Simona - thank you all for making our stay so fantastic. Our room was well appointed, on the 6th floor, with a balcony overlooking Park Avenue. Room had everything we could possibly want. Loved the turn down service at night complete with complimentary bottled water and chocolates. The breakfast in the morning and the wine and cheese hours at night just complimented the rest of the stay. Be sure to visit the outdoor patio on the 12th floor. We will definitely recommend this hotel and will be sure to return. We are missing the coffee machine in the lobby! Also loved the room darkening shades and it was amazing how sound proof the balcony doors were - not bothered by noise at all. If I had to TRY to find one thing the hotel could improve upon, it would be the elevator service, which could be slow at times. We took the stairs, so it wasn't a big deal for us.

Room Tip: We loved having a King Balcony room - very spacious and loved having the patio doors open.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NancyOO7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#2 Luxury Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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