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“Very Friendly” 5 of 5 bubbles
Review of Hotel Giraffe by Library Hotel Collection

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Friendly”
5 of 5 bubbles Reviewed 13 July 2014 via mobile

Stayed in room 704 in which was a Classic with a king bed on a Saturday night. Room was nice, current and roomy. Street noise is a touch loud but its NYC. The iHome clock radio had a cool sleep music feature built-in.

The service was excellent. Everyone was friendly and helpful. Lots of extras that were complimentary. Wine and cheese, breakfast, fruit all day and bottles of water in the room.

It is also close to the 6 train which was also helpful.

Would definitely recommend the hotel if you dont mind paying more for quality and service.

Stayed July 2014, travelled as a couple
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Bolton
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

We had a family gathering over 4 days & everyone loved the Giraffe. It is a small boutique type hotel, our twin room with balcony was a reasonable size, comfy beds, good bathroom & shower (did not care for the fluted glass door as we would rather have some privacy). Short walk to subway & Union Square & Empire State Building. What we loved best was the complimentary tea/coffee machine in the lobby along with the afternoon cakes and 5pm wine & nibbles. Great to unwind after a hectic day in NYC (there was a piano player in the lobby each evening). The staff were brilliant with the kids, reception & concierge really helpful. The Giraffe will be my first choice from now on.

Room Tip: Rooms with a balcony overlooking Park Avenue are a nice size. A double room with balcony is smaller...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay_and_Elle99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I stayed in this hotel for 2 nights this past week for a business meeting. I HIGHLY recommend this for business purposes for a smaller/midsize group (25 people max) as they have a great space on their top floor (12th) with roof top patio connected to the meeting room. However, I would also HIGHLY recommend this hotel for a personal trip also. The rooms were a decent size (especially in NYC) for a couple to be extremely comfortable - which is not usually the case in the city. I felt that the room rate was reasonable and the location was fantastic for Penn Station, subways, restaurants, bars, etc. The staff was extremely kind - I especially remember Chris when he greeted me when I arrived by offering me a glass of wine after a very long day of awful travel (delays, planes, trains, and automobiles!). I do not feel like this property "nickels and dimes" you like most places. They offer complimentary drinks and breakfast which is such a nice surprise. They do not have room service (except for a continental breakfast, which was all this is needed in a city that has exceptional food everywhere! But for business lunches/meals, they cater an excellent meal. I will make every effort to plan to stay here on any visit to NYC, whether it is for business or personal (even though I prefer to stay at a hotel chain to get points)!

Stayed July 2014, travelled on business
Helpful?
Thank Kathryn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I feel bad that its taken so long to write this review,but nearly a year on and we only have the greatest memories of this hotel.
My son and I stayed a total of 21 nights. While most of it was spent from early in the morning until late at night soaking up all there is to see and do in this wonderful city; when we did arrive back, we were always greeted warmly and with an enquiry about our day. The hotel's team served a light breakfast each morning, welcoming and hospitable. We were on the 11th floor with a small balcony. A fridge was made available on request and the housekeeping staff were nothing short of brilliant. Thank you Hotel Giraffe for making our stay truly memorable. We hope to be back!

Stayed August 2013, travelled with family
Helpful?
Thank Pauline G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 10 July 2014

The first thing we noticed when we arrived at the hotel was the knidness of the staff,always ready to help you. The room was clean and comfortable. At the end of the day we were cheered by classical music and chocolate in the hotel room :one of the things we liked best together with cheese and wine served during the aperitive.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

This hotel was recommended by a friend for very good reason. The welcome was terrific, even before we arrived. We had organised through the hotel for a car to collect us at the airport. When we checked in to fly to NYC the airport was not Newark as our travel agent had posted, but rather JFK, so a quick email to the hotel and our driver was sent to the correct airport and the change confirmed with me. We had pre arrival emails regarding any special requirements too.

The three of us booked a deluxe one bedroom suite, which had a sofa bed in the lounge area. This was perfect for us. The staff welcomed us effusively, and having flown from Calgary and missed lunch we took full advantage of the cheese and drinks in the lobby once we had dropped our bags in the room. As it was a Sunday the in-house restaurant was closed, but the staff directed us to Bluesmoke which was nearby and we had a terrific casual dinner.

The rooms are very quiet and tastefully decorated. It was our first time in New York and we were surprised at how quiet the area was at night, as I think we had been expecting sirens at all hours. Check out is a late 1pm, which is very helpful if you have a later flight. The breakfast was quite adequate for our needs, with muffins, cereal, fruit, toast, bagels, tea and coffee and yoghurt, and a boiled egg if you felt so inclined.

We were very happy with the hotel, and thought the staff we super friendly and helpful. The location is good for exploring lower Manhattan, and the subway makes it easy to go anywhere really. We would definitely stay here again.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adelaide5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
curico
2 reviews
5 of 5 bubbles Reviewed 9 July 2014

Don´t even question it, I have stayed all over the city over the past 10 years and you can´t beat the Giraffe for location/price and superior service, I don´t know how they do it, but they really surpassed all my expectations! i´ll be back in September!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marianne l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#2 Luxury Hotel in New York City
#2 Family Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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