Got off to a bad start when the car I'd booked through the hotel failed to turn up at the airport. Ended up just getting a cab. Reception were most apologetic and promised a bottle of white wine as compensation but that failed to turn up as well.
Location is very central. Empire State building is within walking distance. Times square is only a couple of subway stops away.
Didn't like the glass bathroom door. A curtain would be nice. Liked the foam mattress topper you could request.
Staff were very pleasant and helpful. There was complimentary tea/coffee throughout the day. Breakfast was OK, but no hot options. And because most of the tables were for 4 people it was sometimes a problem finding somewhere to sit. But maybe we came down at the busiest time.
- Official Description (provided by the hotel):
- Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more less
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- Also Known As:
- Giraffe Hotel New York City
- Hotel Giraffe