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Hotel Giraffe by Library Hotel Collection
Ranked #4 of 468 Hotels in New York City
Certificate of Excellence
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing!”
Reviewed 27 July 2014

I have been an active traveler for a few decades. I have never written a travel review. Mostly because I have not been moved to words for long enough to still want to write about it when I get home. The Hotel Giraffe changed this for me this week.

I was in New York on a business trip with some colleagues. I normally stay at Hilton's exclusively, but as of late, I have been unimpressed.

This hotel is amazing! Absolutely Amazing! Every request was met with sincere desire to accommodate.

All of the staff get 5 stars from me, but Gaby stands out as someone I would hire to work in one of my restaurants. She was warm and friendly.

The Giraffe is not the norm for hotels in New York, it is truly exceptional. I will always stay at the Giraffe when visiting New York from this point on.

Sincerely,
William Kenworthy

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank William K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Cleveland, Ohio
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 July 2014

From check-in to departure, very good service and accommodations for a 4 night stay. Staff at all levels was friendly and attentive. Perfect location - walking distance to Union Square or a very close 6 train that accesses all subway lines. Neighborhood is perfect just for wandering; close to Gramercy, Madison Square Park, Union Square, Herald Square, Bryant Park - tons of attractions, great restaurants and interesting architecture and residential areas. Room was very functional, quiet, well appointed and comfortable. Breakfasts were okay - fairly standard continental, but there's a Sara Beth's within a block which is a great breakfast / brunch place and lots of other nice options nearby. Our days were very full, so we didn't get to enjoy evening festivities - something to look forward to for our next stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Alec B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 July 2014

The Giraffe Hotel was so lovely I can't imagine we would have enjoyed our visit to NYC so much if we hadn't stayed here. A small hotel so you really feel welcomed by the staff who couldn't do enough to help. We stayed with our 16 year old and it worked perfectly that we had a king size bed in one room and she slept in a comfy sofa bed in the suite area. Spotlessly clean, very comfortable and well-equipped. The hotel location is excellent and right by Madison Square for evening access to the Shake Shack and Eately and a taxi hop to the Meatpacking District for dinner. The breakfast was much bigger than expected and a real pleasure to eat. The roof bar small but trendy and we were surprised by the quality of the Italian food in the linked restaurant in the basement. All in all excellent value for money and I very rarely say that!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 July 2014 via mobile

A very good boutique hotel. Although I wanted to book the library which was sold out then I had to settle for giraffe but I wasn't disappointed .

The library offered free cookies and drinks during the day and cheese and wine later in the evening.

My room which was a street view is spacious with a small living room.

This is a nice decent hotel for couples and family and would definitely recommend.

Stayed August 2013
Helpful?
1 Thank Dean G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
Reviewed 26 July 2014

We stayed at Hotel Giraffe for 7 nights in July and in one word it was fantastic! Fabulous 1 bed suite on the 9th floor for the 3 of us. Staff very helpful and friendly. special mention to Gabi who did breakfast and evening cheese and wine which was lovely after a long day sight seeing

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonip21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 July 2014

We absolutely loved our stay at The Giraffe in the first week of July, 2014.
From the moment we walked in we felt comfortable here as the staff were welcoming and always pleasant A point of difference for this hotel is the complementary drink they offer every evening- for us a perfect end to our busy days. The lounge hostess was exemplary in her friendliness and helpfulness, as she was serving breakfast in the mornings. We also enjoyed being so close to Madison Square Park which was only a five minute stroll away. We liked that the hotel was smaller and therefore more personal.We found the location of the Giraffe great also- easy to get from there to most places. We would definitely stay here again- a real find!

Room Tip: I think any room would be fine.
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  • Stayed July 2014, travelled as a couple
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Helpful?
Thank kiwisontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Virginia
Level Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 25 July 2014

Nice European style hotel with continental breakfast, all day coffee and snacks and a really nice roof top sitting area. We stayed on the top floor in the king suite and no balcony was necessary because the roof top patio was right outside our door. Loved the bagels in the morning as well. The location is not perfect (26th and Park) but the subway is right there on 23rd. The service, however, is perfect- attentive- quick and helpful staff.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 57783Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#3 Luxury Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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