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“Excellent hotel”

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent hotel”
Reviewed 31 July 2014

We stayed at this fantastic hotel at the end of May for 6 nights. We booked the hotel after reading the reviews and were delighted. We had complimentary tea, coffee and biscuits on arrival as we were early. Tea etc available free all day. The breakfast was fresh and I enjoyed the fresh fruit salad. The hotel even had gluten free options available for me as they took the time to check dietary requirements when we booked. We had requested a small fridge which they were able to provide. The room was a good size - reviews of other hotels indicated that NY rooms were small. Complimentary toiletries. The cheese and wine in the evening was great. Gabriella looked after us particularly well- she is an asset to this hotel, always smiling and friendly, remembering our names and making us very welcome. It is these personal touches and this level of service that makes this hotel worth paying for. We could not have asked for more. The location was good too the subway only minutes away and eating places nearby. Enjoyed the pianist in the evening. Felt very relaxed in this hotel. The front of house staff were friendly and helpful. The rooftop area is a plus. So pleased we made the booking for this hotel.

Room Tip: Ask for a quiet room as there is noise from the street in the room we stayed in with balcony.
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  • Stayed May 2014, travelled as a couple
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    • Sleep Quality
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Helpful?
1 Thank lefthungry2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Tunis, Tunisia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

We stayed here for 8 nights and had a fantastic family holiday visiting New York. The location meant walking was always an option but the metro card was easy to use too.
The use of the 'lobby' for breakfast, all day tea, coffee, biscuits and the cheese and wine in the evening - all included was a great extra and the staff were extremely friendly and eager to help.
The rooms were very comfortable and the extra room in the suite very useful for a family holiday for an extended stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

The staff here made me feel welcome. The room was impeccably clean. The breakfast was just what we needed to start our day, and they knew what my husband wanted and brought it to our table on the second day. I wouldn't stay anywhere else--I feel like a valued customer.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ridgefield, Connecticut
1 review
Reviewed 30 July 2014

I really like the hotel and its staff. They are friendly and seem to enjoy interacting with visitors. Hotel is very well appointed. I also like the lobby service with snacks and free flowing coffee. Will be back

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QuintusScapula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014 via mobile

So happy we found Hotel Giraffe. Staff is friendly and attentive without being invasive. Room was very clean and compact with plenty of storage and counter areas. Small balcony with geraniums was lovely. Air conditioning was cool and refreshing. Virtually no noise from building or outside traffic.
Breakfast offered quality breads, fruit, yogurt etc Nightly wine and cheese was generous and delicious. An espresso and cookie after a day of museums and touring was perfect.
We loved the location... walked to many of our destinations. Green line 6 is an easy 3 blocks away- used it for uptown museums as well as southern points. No questions about where we will stay next year for our birthday celebration.

Stayed July 2014, travelled as a couple
Helpful?
Thank elorac49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 July 2014

I have stayed over 200 nights in NYC hotels the past 15 years and this was my first stay at Hotel Giraffe. Overall experience would be in the top of any stay. Warm and professional greeting and attire from the bell and front desk, an unsolicited bottle of wine was delivered right after checking in by a nice young lady as a "welcome" ; greeted each time i arrived back to hotel; nice service during the complimentary wine and snacks in the evening and breakfast (rare to find complementary anything in a hotel anymore); very nice furnished room (Queen Standard with balcony was not a large room but very good sized for a NYC hotel) with plenty of counter room and plugs to work, drawers and closet space and cold A/C (so many of the older NYC hotels have poor A/C); free wifi and, newspapers, coffee, water, fruit, cookies available during the day in the lobby. (all these small things add up to making Hotel Giraffe a hotel that stands out).

  • Stayed July 2014, travelled on business
    • Value
    • Service
Helpful?
Thank markdunbar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vevey, Switzerland
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 July 2014

My wife and I spent 4 nights here recently and had a lovely stay. The staff go out of their way to be helpful and nothing is too much trouble. The buffet breakfast in the lobby is really good with cereals, juices, yoghurts, cakes and more and a real espresso machine also and the happy hour every evening is great. We will always be staying here when we visit New York, a lovely boutique hotel in every department.
The nearby park and the famous Eataly food hall is a 5 minute walk away and well worth visiting.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in New York City
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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