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“A real treat in New York”

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Hotel Giraffe by Library Hotel Collection
Ranked #3 of 467 Hotels in New York City
Certificate of Excellence
Chester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A real treat in New York”
5 of 5 bubbles Reviewed 3 August 2014

Nearly everything about this hotel was perfect, but the best thing was the friendly and helpful staff. Located centrally within walking distance of the Flat Iron, Empire State and Times square the hotel is relatively small and has a nice personal touch. The complimentary breakfast and cheese and wine buffet in the evening are a real bonus. A special mention has to go to the catering team and concierge, especially Gabi and Cody who stood out amongst a very strong team. I recommend this hotel to couples and families alike.

Room Tip: This is central New York so all rooms will be a little noisy, but the higher the better.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Neil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,511 reviews from our community

Traveller rating
    2,833
    569
    80
    19
    10
See reviews for
1,027
1,375
179
411
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (645)
Date | Rating
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English first
Oslo, Norway
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

We have stayed at the Hotel Giraffe several times.The location of the hotel is very convenient, and we have never been bothered by traffic noise. The rooms are elegant and clean, and the staff friendly and helpful. The complimentary breakfast is fresh and delicious, and the breakfast staff is service-minded and pleasant. There is a gym available nearby for guests. We will definitely stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank AnMeG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Louis
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

This is a great hotel to stay at while in NYC. We had a luxury suite. It was a nice size room, very clean, great service. We stayed for 5 nights and never experienced any problems. Great selection of complimentary coffee, water, fruits available all day. Breakfast was always stocked well and good selections. Wine and cheeses in the evening was fantastic. Short walk to metro was very convenient. HIghly recommend this property.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank travelinstylewhynot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

We stayed at the Hotel Giraffe on the recommendation of some friends and we were not disappointed. The hotel is ideally located and from the moment we arrived we were treated like welcomed guests. The staff were all friendly, helpful and polite. The room was spotlessly clean and the bed was divine! We stayed in a junior suite and really appreciated the additional space and comfort this provided. The complimentary breakfast was plentiful and varied; the wine and canapes in the evening were a nice touch which we appreciated as a "pick me up" after a days sightseeing. Overall we loved the Giraffe and would not hesitate to return on our next visit.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank val i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

We stayed at this fantastic hotel at the end of May for 6 nights. We booked the hotel after reading the reviews and were delighted. We had complimentary tea, coffee and biscuits on arrival as we were early. Tea etc available free all day. The breakfast was fresh and I enjoyed the fresh fruit salad. The hotel even had gluten free options available for me as they took the time to check dietary requirements when we booked. We had requested a small fridge which they were able to provide. The room was a good size - reviews of other hotels indicated that NY rooms were small. Complimentary toiletries. The cheese and wine in the evening was great. Gabriella looked after us particularly well- she is an asset to this hotel, always smiling and friendly, remembering our names and making us very welcome. It is these personal touches and this level of service that makes this hotel worth paying for. We could not have asked for more. The location was good too the subway only minutes away and eating places nearby. Enjoyed the pianist in the evening. Felt very relaxed in this hotel. The front of house staff were friendly and helpful. The rooftop area is a plus. So pleased we made the booking for this hotel.

Room Tip: Ask for a quiet room as there is noise from the street in the room we stayed in with balcony.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank lefthungry2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunis, Tunisia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

We stayed here for 8 nights and had a fantastic family holiday visiting New York. The location meant walking was always an option but the metro card was easy to use too.
The use of the 'lobby' for breakfast, all day tea, coffee, biscuits and the cheese and wine in the evening - all included was a great extra and the staff were extremely friendly and eager to help.
The rooms were very comfortable and the extra room in the suite very useful for a family holiday for an extended stay.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2014

The staff here made me feel welcome. The room was impeccably clean. The breakfast was just what we needed to start our day, and they knew what my husband wanted and brought it to our table on the second day. I wouldn't stay anywhere else--I feel like a valued customer.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Giraffe by Library Hotel Collection

Property: Hotel Giraffe by Library Hotel Collection
Address: 365 Park Ave South, At 26th Street, New York City, NY 10016-8801
Phone Number:
Region: United States > New York > New York City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in New York City
#2 Business Hotel in New York City
#2 Family Hotel in New York City
#5 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel Giraffe by Library Hotel Collection 4*
Number of rooms: 73
Official Description (provided by the hotel):
Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more   less 
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Also Known As:
Giraffe Hotel New York City
Hotel Giraffe

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