I have stayed at Hotel Giraffe two times and both times I have had to wait for the room to be ready. We had two rooms and one was ready, but we all had to go to the room that was ready and wait for the other one, it was over an hour. Very awkward for myself and my two assistants. The complimentary continental breakfast is a nice plus, but the cappucino machine was not working. The free internet would be nice, but it is very slow and impossible to connect your ipad. The heat in the room seems either to be either off or on, does not seem like the thermostat works, beds are hard. There was an unsatisfied guest at the hotel screaming about his TV not working when we were checking in, very awkward. Hotel Giraffe could be a good hotel but they need a more experienced staff to pull it together. On a positive note they were friendly about moving my prepaid reservations around when I was delayed by a flight cancellation inbound, and then had to leave early because of the same. I would not recommend this hotel to a friend because of the little glitches. If you are looking for an inexpensive hotel in an OK location and are not too fussy this is OK. I have to stay here again next time to use up the prepaid reservation.
- Official Description (provided by the hotel):
- Hotel Giraffe's elegant public spaces and award winning guestrooms create an immediate sense of effortless luxury and unparalleled comfort. Guests enjoy free WiFi and complimentary refreshments including the Library Hotel Collection's signature Continental Breakfast Buffet each morning and wine & cheese receptions every evening from 5PM-8PM, and coffee, tea, cookies and fruit around the clock served in the Grand Lobby. You can also customize your room to suit your needs with special features offered such as coffee/tea making facilities, featherbed mattress toppers or memory foam pillows to name just a few options. If we don't have the date, room or location you need, try our sister hotels, the Casablanca, Library Hotel or the Hotel Elysee all ranking among the top hotels in NYC by members of TripAdvisor. ... more less
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- Also Known As:
- Giraffe Hotel New York City
- Hotel Giraffe