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“At least it's pet-free”

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Best Western Town & Country Inn
Ranked #3 of 22 Hotels in Cedar City
Certificate of Excellence
Vancouver, Canada (formerly Cologne,Germany/Boston, USA)
Level 5 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“At least it's pet-free”
Reviewed 4 February 2013

[Forgot to enter review here; wrote it last year during the trip.]

We stayed in the North Building. This is a very strange little (or rather too large) place with lots of inconsistencies. They want to be "green," but during bright breakfast hours in a room with large windows they also light a big chandelier (see pic), with about 20 incandescent bulbs. Similar non-CFL bulbs could also still be found inside the room, which doesn't particularly help to keep an agreeable temperature, considering their insulation is basically non-existent and the hotel simply too hot.

The weirdest light-related thing (pic): There was only one way to turn on the light in the bathroom -- a row of bulbs above the mirror (thankfully all bright and cool CFLs) -- meant that at the same time a HEATING (yes: heating!) lamp came on. Since it was already so hot inside the room, we resorted to taking our flashlight into the bathroom. When we called the reception about this, because we thought that it surely must've been a bad wiring job, we were told that it was normal. But then again, even though they are talking about recent renovations, they didn't bother to put in more efficient toilets, and the water pressure of the shower resembled that of the Niagara Falls'.

When we arrived, both the A/C and the fridge had been turned off completely (which doesn't save energy; it's more efficient to keep an even temperature). The need to run the loud A/C almost 24/7 was especially disappointing, considering that there was a huge window -- but couldn't be opened. We had high hopes when we saw the balcony door -- until we opened it and discovered that it didn't lead onto a balcony at all, but onto a kind of elevated walk. There might have been balconies at one point in time, but now each room's door just leads out onto a common area that doesn't even have stairs leading down to the parking lot.

Another energy-wasting and highly annoying thing that kept me up all night until I wedged/tucked the curtain into the door to keep out the light: a flashing billboard with such extremely bright lights (see pic) that it belongs in Time Square, not in sleepy Cedar City!

The midsize fridge was kept inside a cabinet (as ugly as the rest of the furniture, see pic) and was buzzing loudly all the time because it had to work so hard to keep cool.

We wanted to follow the inviting and promising words on their website: "The outdoor pool and spa are both heated by a modern solar-system in our ongoing effort to go Green and take care of our environment" but were told the outdoor pool was closed (no reasons given) and we could use the indoor pool (at an outside temperature of 90°F!).

The mattress was good, as was the quality of the breakfast. Downside on the second day: the "seasonal breakfastroom" in the North Building was closed -- without notice the day before, which could have prepared us for having to face the bright sunlight and the general public of Cedar City. We had to cross the noisy street to get to the South Building, to find the rather hidden breakfastroom, which was more like a battlefield with lots of running, screaming kids and overflowing garbage cans.

All in all, I'd look elsewhere if staying in the area again. There were just too many things that added up to a rather unpleasant stay. Also, I can't imagine being in this hotel during the heat of summer nor cold of winter.

Room Tip: Try the South Building, maybe the rooms there are better.
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  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
Thank A2H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 8 February 2013
Thank you for taking the time to write us a review. We appreciate your comments and hope you will come back and visit again!
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Traveller tips help you choose the right room.   Room tips (215)
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English first
Westminster, Colorado
Level 1 Contributor
3 reviews
Reviewed 26 January 2013

This property was outstanding in every way! The check in was done effeciently, the room was well-appointed, neat, and clean. Our stay was comfortable and relaxing. The bathroom was immaculate!!
The fireplace in the lobby is beautiful and the room was tastefully decorated with Christmas decos. The breakfast area was spacious, quiet, and CLEAN. Breakfast was laid out and an attendant was there to help anyone.
The cost of the night's stay was very reasonable. We will definitly stay at this location again and would highly recommend it.

  • Stayed December 2012, travelled with family
    • Value
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Helpful?
Thank karensmardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 28 January 2013
Thank you for taking the time to write us a review and highly recommending us! We are so happy you had an "outstanding stay" and enjoyed everything about your stay! We appreciate your positive comments and detailed review for future guests! We are looking forward to your next visit!
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Las Vegas, NV
Level 5 Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 January 2013

The hotel looks old on the outside but the rooms have been redone inside and have a modern feel and are clean. This property has many size rooms to choose from which is also nice.

Free breakfast is offered and the front desk staff is friendly. The downfall to this Inn is that some of the rooms are located across the street! In the winter it just isn't feasible to get back to the main building for breakfast, the indoor pool or the front desk if necessary without getting in your car.

Room Tip: Don't get a room that is located across the street.
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  • Stayed January 2013, travelled solo
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Helpful?
Thank Jenna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 25 January 2013
Thank you for taking the time to write us a review! We are happy you enjoyed your stay and were able to find the perfect size of room to fit your needs! We hope you will come back and visit again soon!
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Surrey
Level 6 Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 13 January 2013

Stayed in Cedar City as a stop over point between Great Basin NP and Las Vegas so wasn't expecting much from it. Boy, was I wrong. We stayed in a modern room, well furnished (room 121) with a huge bathroom, nice sample size shampoos etc, a fridge, flat screen TV, a little fake 'fireplace' for those colder evenings, a laptop lap rest which was left on the bed, nice decor, a microwave and fitness center. We had a room right next to the fitness centre so was worried about hearing the machine noise late in the evening or early morning but luckily I think I was the only one that used the gym the whole time we were there!
What topped off the stay (omg, how comfy was the bed!) was the fact that breakfast was included. For a free hot buffet style breakfast it was pretty good with fab selection.
Overall, I was incredibly impressed with this hotel and would highly recommend it.
NB, I believe there were two parts to this hotel, as we were sent across the road to the other 'wing' so not sure if the mixed reviews were due to folk staying in the other 'half' so to speak, across the road?
Loads of places to eat in the area so were not stuck for food choices.

room 121. good size, modern, huge bathroom, free breakfast, nice sample size shampoo etc. fridge, flat screen tv, little 'fireplace'. laptop lap rest. nice decor, microwave. fitness center.

Room Tip: Room 121 (right next to the gym) was perfectly positioned as also right next to the breakfast room!
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  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
Thank TheGupsters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 15 January 2013
Thank you for taking the time to write such an honest, descriptive review. We are so happy you enjoyed our King Shower Suite room and all of the amenities in the room! We are glad the selection of food included in our Full Hot Breakfast helped top off your great stay! Thank you for recommending us and we hope you will come back and visit again soon!
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Denver, Colorado
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 January 2013

I stayed at the Best Western Plus Town & Country Inn twice in the last 45 days. Once on my way to California and once on the way back. I actually adjusted my return itinerary and stayed a bit short of the halfway point in order to return to this motel. It is pretty much exactly what you need when you're stopping over between legs of a trip. The rooms are good-sized, the beds are comfortable, the internet is fast and reliable and there's plenty of hot water! I was able to park directly outside my room which made for easy unloading and loading of my car and as a woman traveling on my own I felt completely safe. The breakfast looked pretty average but it was convenient to be able to grab a cup of coffee before the sun rose. There are coffee makers (plus a fridge and microwave) in the room but it was easier to go get from the dining room. Anyway, it's no Four Seasons but it is perfectly acceptable for its intended purpose!

  • Stayed January 2013, travelled solo
    • Value
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Helpful?
Thank iluveh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 10 January 2013
We are grateful we had the opportunity to serve you not just once, but twice on your trip as you enjoyed your first stay enough to change your itinerary to stay with us on the way back! We thank you for your honest, descriptive review and hope to be able to serve you again soon!
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Las Vegas, Nevada
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 December 2012

We have stayed here several times when we visit Cedar City in the motel on the South Side as there are two different areas across the street from each other. The rooms are very nice and clean, it looks like they may have been recently redecorated, and the king size bed was firm but comfortable. This is definitely a motel, as the rooms face out on a parking lot, but as it was not a busy time, it was quiet We did not utilize it, but there is a nice indoor pool. The breakfast hot items were mediocre, at best, but there was a good selection of other items to choose from.

  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
1 Thank lnlcris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 18 December 2012
We thank you for your continuous business and your feedback! We are happy you enjoyed our recently renovated rooms! We are glad you felt there was a good selection of items at breakfast, and we will see what we can do to improve our hot items for you as we are continuously trying to improve! We look forward to your next visit!
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Albany, Oregon
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 November 2012 via mobile

Stayed two nights in November.
The breakfast was good with lots of choices and the staff in the breakfast area was excellent.
Rooms clean and tastefully decorated.
Have stayed here several times over the past 15 years while visiting southern Utah
Our niece and nephew spent time in the pool and complained about the strong chlorine-the only complaint.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ballyloves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_TownandCountry, Manager at Best Western Town & Country Inn, responded to this review, 26 November 2012
Thank you for taking the time to review our hotel! We would like to thank you for your patronage over the past 15 years! It is guests like you, who continue to support us through the years, that keep us in business. We hope your next visit will be soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Town & Country Inn

Property: Best Western Town & Country Inn
Address: 189 N Main St, Cedar City, UT 84720
Phone Number:
Region: United States > Utah > Cedar City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cedar City
#2 Family Hotel in Cedar City
#2 Romantic Hotel in Cedar City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Town & Country Inn 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Welcome to the BEST WESTERN Town & Country Inn! Many guests at our Cedar City hotel flock to the area for the famous Utah Shakespeare Festival. However, most guests are in the area to explore the stunning vistas, parks and mountains. Zion National Park is filled with hiking and mountain biking trails, while Bryce Canyon National Park is a favorite for nature photographers. Brian Head Ski Resort(R) is the place to be in the winter, and guests at our Cedar City hotel count on the warm, comfortable rooms we offer after a day on the slopes. Cedar City, Utah is a charming town where recreation, hospitality and great dining are in abundance. Even if you're just passing through, you'll be drawn to the simple appeal of the area. Our great location right on Main Street close to the Cedar City Regional Airport makes it easy to get around the area. Room amenities are top quality and we offer a great price for value. We offer a FREE hot breakfast every morning. The large size of the rooms means there's plenty of space to bring your gear, whether it's your mountain bike or snowboard. Our downtown location is amidst shopping and restaurants, but we offer two restaurants on site for your convenience, too. Hiking and cycling are a way of life in this region, and the outdoor entrance to most rooms greatly reduces hassle with luggage and gear. The friendly staff members of our Cedar City hotel are happy to provide advice on everything, from where to eat to licensing for state park requirements. No matter what brings you to town, you deserve to be comfortable and treated like family. We prioritize hospitality here and are committed to making sure you enjoy your stay. ... more   less 
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Also Known As:
Best Western Town & Country Hotel Cedar City
Best Western Town And Country Inn
Best Western Cedar City
Country Inn Cedar City
Cedar City Country Inn
Cedar City Best Western
Best Western Town & Country Inn Cedar City, Utah

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