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“Wonderful staff but dirty”

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Hampton Inn & Suites West Little Rock
Ranked #8 of 65 Hotels in Little Rock
Certificate of Excellence
Reviewed 23 April 2014

Staff was amazing and very friendly. There was a 50 cent happy hour of beer and wine. However, the hotel was simply not that clean. If the hotel was cleaner, I would definitely stay there again. The location was convenient but there was tons of construction so plan accordingly. However, one of the best staffs that I have ever seen.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hampton
1  Thank Sarah I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this reviewResponded 25 April 2014

Dear Valued Guest,

I am so disappointed that we completely dropped the ball in your room cleanliness. I have shared this information with our Executive Housekeeper and I appreciate you emailing me personally to let me know of the exact cleanliness issues in your room. We got off track and somehow did not get your assigned room inspected properly prior to your arrival.

I assure you that it will not happen again, and I hope that you will give us the opportunity to show you we can do a much better job.

At Your Service Sincerely,

Jessica

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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521 - 527 of 669 reviews

Reviewed 17 April 2014

The decor is wonderful and comfortable. The room was very nice with quality bed linens and was extremely quiet for a hotel. The lobby convenience store has a great selection of travel needs and snacks....even beer and wine. They offered a great complimentary breakfast each day but I couldn't resist the Krispy Kreme doughnut store right next door!

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Karon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

I always enjoy staying at the Hampton Inn in Little Rock when I'm home on vacation. It's a beautiful place and everyone is very cordial and welcoming. The staff is friendly and extremely helpful. I'd recommend it to anyone.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hampton
Thank Bonnie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

Comfortable and clean room in a convenient location near restaurants. The room was large and well appointed with flat screen TV, a roomy work desk and speedy WiFi. Good value and accommodating staff. Breakfast buffet offered a nice variety and was tasty.

  • Stayed: April 2014, travelled solo
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Thank Harry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2014

Nice hotel and staff. Brought the family and we had a suite which included a kitchenette. Decent sized rooms, clean, selection of channels on tv were good, and it was nice that the gym was open 24 hours. Good amenities and value.

  • Stayed: March 2014, travelled with family
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Thank BigLarryLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

I liked almost everything about this hotel. Very clean, well maintained, friendly staff, comfortable beds and rooms. However, the Wi-Fi was virtually non-existent, which was a problem for me needing to work on business.

  • Stayed: April 2014, travelled on business
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Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Stayed in a couple of Hampton Inns in Arkansas last week - both were excellent. Toughest thing was finding the hotels - need more signage. Staff at the hotels were excellent, very polite and helpful. All of them. This has typically been our experience at Hamptons.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites West Little Rock

Address: 1301 S Shackleford Rd, Little Rock, AR 72211-4213
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Little Rock
#6 Business Hotel in Little Rock
#8 Romantic Hotel in Little Rock
Price Range: £69 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites West Little Rock 3*
Number of rooms: 126
Official Description (provided by the hotel):
Hampton Inn & Suites is located in West Little Rock at Kanis and Shackleford, just off I-430 near the Arkansas Heart Hospital. The Little Rock Financial District is minutes away along with many of Little Rock's finest restaurants and shopping.The Hampton Inn & Suites sets the tone for a comfortable stay with its distinguished, warm and inviting Lodge area, featuring a breathtaking stone fireplace. Our 126 Tastefully appointed guestrooms including 34 two-bedroom suites. You can relax in our indoor heated swimming pool. ... more   less 
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Also Known As:
Hampton Inn & Suites West Little Rock Hotel Little Rock
Hampton Inn And Suites West Little Rock
Hampton Inn Little Rock
Little Rock Hampton Inn

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