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Holiday Inn Little Rock West - Chenal Pkwy
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Reviews (172)
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87
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All reviewsglass slidingreturn trip homeher attentionbathroom doorlobby area isstaff personfire pitwest sidewould stay here againhighly recommend this hotelcomplimentary breakfastthe room was nicelate checkpleasant staybed was very comfortableembassy suitesrock
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Reviewed 26 July 2014

We stayed at this hotel for one night. The property grounds, lobby area and rooms were very clean and well maintained. It has a modern decor and we felt very secure. I would likely stay here again based on the condition of the hotel. With that said, there were a few things that puzzled us. During check in, the desk clerk seemed to be in a rush to assist us. We were given the room keys in a key jacket which the room number had been changed. When we got to the room, it was a handicap accessible room. This was not a major issue, but it was not the room we had booked. Since we were only there for one night, we did not ask for another room. We were given 4 room keys in the key jacket and two tickets for breakfast. Neither of the breakfast tickets had our room number on them and one of them did not have our last name listed but someone else. The next morning we went to the breakfast area. There was another family there but no one from the hotel. There were some breakfast items available, but no plates, forks, spoons, etc... There were only three tables that were clean. Finally, the hostess arrived and offered to get everyone a beverage. We had to ask for plates, napkins etc... and they were brought to us. They have a nice breakfast area, but it was certainly not organized that day. Overall, we had a decent stay just not what we expected from a HI property.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank WV_Traveler25550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014 via mobile

Me and my cousin went up there for a weekend trip. We had a two bedroom with a couch. A beautiful bathroom, and the room is furnished with a microwave, sink, coffee maker, tv, and study desk. They have a pool too! Very cute and good service. Would go back again!

Stayed: July 2014
1  Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

I was pleasantly surprised by how clean and modern this hotel was. The room had a couch and coffee table separate from the sleeping area which was nice. Only stayed one night and didn't get to experience all the amenities of the hotel. I noticed a lobby bar and food menu selection which is always a plus when you don't feel like eating out. Staff were friendly. Hotel is conveniently located to several restaurant options and liquor store. Easy highway access as well. Definitely would consider staying here again.

  • Stayed: June 2014, travelled on business
    • Sleep Quality
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Thank vintageshimmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2014

We stayed here June 7- 9. Check in was a breeze and the front desk clerk was very friendly and helpful. Our room was very clean and roomy. Housekeeper did an excellent job with cleaning our room. We will definitely return to this hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank AshTren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

This property used to be Amerisuites a while back but it has been redone and updated. The rooms are bright and comfy! Only issue with room is loud fan in bath but otherwise great amenities! The real key is the staff; from check in to the bartender to the waitstaff at the tasty buffet breakfast I was greeted with friendly smiles and super efficient service. Would definitely stay again! Thanks for making my stay extra special.

Room Tip: Second floor rooms are on lobby floor
  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Aturnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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