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“Overall good experience” 4 of 5 bubbles
Review of Comfort Inn & Suites Presidential

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Comfort Inn & Suites Presidential
Ranked #6 of 63 Hotels in Little Rock
Certificate of Excellence
Arlington, Texas
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Overall good experience”
4 of 5 bubbles Reviewed 5 July 2014

We checked in around 9:30 and went up to room which gave plenty of space for our party of 6. After about 15 minutes we noticed the a/c unit was not blowing any cold air. Since I used to work in the hotel industry I took off cover to see what was wrong, from experience it appear that the unit had frozen and was unable to thaw itself out which is a big problem in areas that have high temperatures. Called down to front desk, they did not have any available to check the a/c unit but was promptly moved to another room. A/c worked fine the only improvement would to put a screen that makes the cold air go out into room not up in the curtains. They have a small bar which was a nice little treat after a long road trip. Breakfast was good and had something for everyone. Kids enjoyed the 3rd floor pool. Did not hear highway traffic. I would use this hotel again. Also room had 2 televisions which the older kids liked.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly S, Director of Sales at Comfort Inn & Suites Presidential, responded to this review, 7 July 2014
Hi John K,

Thank you so much for the review of your stay with us! I apologize for the problems with the first air unit and appreciate your understanding. I'm pleased we were able to get you all into another room and that the rest of the stay was up to par. We hope to see you guys again on your next trip to Little Rock.

Thank you again!
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539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Scottsdale, Arizona
Level Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

When we arrived the electricity was out..after a major storm. A service person took us to our room, up the back stairs using a flashlight. The room was quite nice..with the bedroom sectioned off from the desk and sitting areas. The staff were really, really nice. The outage lasted 5 hours, and effected the room keys so we had repeated problems trying to get in the room. They staff were very helpful with this.
They had underground parking which was convenient when it rained.
The location is very close to the Clinton Library and the Riverfront area. You could walk to it, but we drove and parking was pretty easy.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly S, Director of Sales at Comfort Inn & Suites Presidential, responded to this review, 30 June 2014
Thank you so much for your great review! And thank you as well for your patience during the aftermath of the storms. We are very pleased you enjoyed your stay and certainly appreciate you taking the time to send in your review. Please keep us in mind for your next trip to Little Rock!

Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fayetteville, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2014

On our recent vacation we stayed here on our way back from FL. I have to say it was the best nights rest I had the entire trip! Comfy rooms and fluffy beds. Even though it sits next to a busy interstate, we couldn't hear it.
The staff and management we very friendly and helpful. Our stay was a delight. Breakfast was a great bonus! I am recommending my friends and family that visit Little rock to stay here!

Room Tip: Suites are roomy
See more room tips
  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melissa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly S, Director of Sales at Comfort Inn & Suites Presidential, responded to this review, 30 June 2014
Hi Melissa B.,

Thank you so much for your review! We are so happy you enjoyed your stay with us and appreciate your kind words regarding our property and staff. Referrals are the biggest compliment of all!

Thank you again and come see us the next time your are in town!
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1 review
5 of 5 bubbles Reviewed 26 June 2014 via mobile

We stayed here on our way to Florida for vacation and on the way back. We've stayed at other hotels in Little Rock before and we will be staying here going forward.
The staff at the hotel is amazing, very friendly and helpful. The staff seemed happy and always friendly. The rooms were clean and nice and well worth the money. I would recommend this hotel to my family and friends as a place to stay when the are in Little Rock. While eating breakfast the manager ask how our stay at the hotel went and we told him it was amazing, very nice rooms, friendly staff and great value for your money.
He said if we need anything else, just let him or his staff know.

Thanks
Herman Langley

Stayed June 2014, travelled with family
Helpful?
Thank Herman L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly S, Director of Sales at Comfort Inn & Suites Presidential, responded to this review, 30 June 2014
Hi Herman,

I am so pleased you enjoyed your stay with us here at the Comfort Inn & Suites Presidential! Thank you for writing such a nice review of our property and staff. I hope the rest of your trip is wonderful and hopefully we will see you on the way back through Arkansas.

Thank you again and have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 June 2014

Clean, spacious and sound proof rooms, we stayed here for 5 days during our visit to UAMS in early June this year. The room was big and bright a big plus if you are staying for more than a night. Very helpful staff, pet friendly and in close proximity to all tourist traps. It was a bit rough around the hotel vicinity so it was best we did not go out walking late night. We took our pet for short walks near the hotel in daylight hours and there was a super dog park (MacArthur) about 2 minutes away which was a blessing to us and our dog. Breakfast was good, the pizza available at the hotel was super and a great convenience.

Room Tip: A super hotel, any room is good.
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank D G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberly S, Director of Sales at Comfort Inn & Suites Presidential, responded to this review, 25 June 2014
Deep G,

Thank you so much for your review of our property here in Little Rock! We certainly appreciate you all staying with us and I agree with you about the pizza...it is good! Thank you for mentioning how much you enjoyed Presidential Pizza as it is relatively new to the hotel and we are trying to get the word out!

I hope you will think of us on your next trip to Little Rock and we look forward to seeing you next time.

Have a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 17 June 2014

Hotel fell short of description and reviews. It's just off I-30 so it's very convenient, but honestly was just a little shady. There were people standing around all outside the parking deck and even inside the lobby of the hotel that didn't appear to be staying there but didn't appear to be working at the hotel either. The room was clean, but furnishings were old. Staff was less than helpful. The rate was fine and the room was clean. If that's all you need, your set. If want just a little more, you probably should find another hotel.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank rrfh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber K, Front Office Manager at Comfort Inn & Suites Presidential, responded to this review, 18 June 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Presidential.

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with management to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Little Rock.

Kind Regards,

Amber Kaufman
Guest Service Manager
Comfort Inn & Suites
501-687-7700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level Contributor
120 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 21 May 2014

Nice option while in the Little Rock area. Huge rooms, nice furniture and decent bedding, very clean, staff courteous, not overly friendly but did their job. Breakfast options are an added bonus. Wish they provided security in the parking lot, nothing occurred but the area didn't seem to be the best. Would be a nice touch if all rooms came with a fridge and microwave not just the suites. Would stay again when in the area. If you are a light sleeper request a room away from Interstate 30

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sammyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amber K, Front Office Manager at Comfort Inn & Suites Presidential, responded to this review, 28 May 2014
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Here at the Comfort Inn & Suites Presidential, we offer many different amenities. We are so glad that you mention them. From our full hot breakfast in the morning, our free wireless internet, & complimentary shuttle, to our laundry facilities, exercise room and several different banquet rooms, we try very hard to bring first class service at a reasonable rate for our valued guests!

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Amber Kaufman
Guest Service Manager
Comfort Inn & Suites
501-687-7700
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Presidential

Property: Comfort Inn & Suites Presidential
Address: 707 Interstate 30, Little Rock, AR 72202-2674
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Little Rock
#9 Business Hotel in Little Rock
#11 Family Hotel in Little Rock
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn & Suites Presidential 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Comfort Inn & Suites Presidential, a Little Rock hotel in the heart of downtown Little Rock, Arkansas. The hotel is conveniently located just a short walk from the William J. Clinton Presidential Library and Museum and the Clinton Presidential Park Bridge. Located in the heart of downtown, this Little Rock, AR hotel is near popular attractions like the Arkansas Museum of Science & History and the Little Rock Zoo. Enjoy a concert or sports event at Verizon Arena, only one-half mile away. For cultural events, entertainment or shopping, explore the nearby River Market District. The campus of the University of Arkansas at Little Rock is four miles away. Clinton National Airport is five miles from the hotel. There are several restaurants and lounges in the area. Be sure to visit the Blues Bar, located in the lobby. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites Presidential the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Guests of this non-smoking Little Rock, AR hotel are invited to enjoy many amenities, including a free weekday newspaper, free transportation to the airport and local points of interest within two miles of the hotel from 8 a.M. To 10 p.M., Fully equipped exercise room and seasonal outdoor saltwater pool. Business travelers will appreciate free wireless high-speed Internet access throughout the hotel, work desks, voice mail and a 24-hour business center with access to copy and fax services. The hotel has banquet and meeting facilities that accommodate up to 500 people for events and functions. All spacious guest rooms include 42-inch flat-screen televisions, coffee makers, hair dryers, irons, ironing boards and pay-per-view movies. Suites are equipped with microwaves and refrigerators. Pets are welcome with a small fee. Valet cleaning services and coin-operated laundry facilities are provided for guest convenience. Clean facilities and convenience are characteristics that you will come to expect as a guest of the Comfort Inn & Suites Presidential. Allow our friendly and professional staff to make your stay unforgettable while in the Little Rock, AR area. ... more   less 
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Also Known As:
Comfort Inn & Suites Downtown Hotel Little Rock
Comfort Inn And Suites Downtown
Comfort Inn Downtown
Comfort Inn Little Rock
Little Rock Comfort Inn

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