We where suppose to goto the Jimmy Buffet Concert in Little Rock but mother nature had a different idea. Yes a Ice Storm Hit the area. Even the Trucking Company I work for would not send drivers out on the roads. Any way they canceled the concert on Friday. I found out at 3 15 pm that this had happened. I went to Hotels.com to cancel my room because I had til Friday to cancel it. Well by the time I figured out how to cancel the room it was 3 30. Well I was told no refund would be issued per the hotel. I called the hotel and spoke with the front desk and he told me that hotel policy was no refunds after 3 pm. I was like I would understand that in decent weather but its an ice storm , the highway patrol has told people to stay off roads and it was unsafe to make the drive from Memphis to littlerock. He said sorry hotel policy and he could not do anything. I said ok let me speak to your owners . He patched me through to a voice mail and I left my info and contact number. Well this person never called me back. Apparently they do not care about their patrons and the negative reviews must be true. Like I said it was only 30 mins past 3 and it was an Ice Storm. I guess I can be happy my wife and I are safe at home and only lost $82 but be warned the owners here care nothing about you all they care about is the money. Still dumbfounded they wanted us to ignore the highway patrol and all the new stations and the ice on the roads and drive to their hotel putting not only our lifes in jeopardy but others on the roads. Remember I am a truck driver so sometimes I have to drive in weather like this but only drive to the closes place to pull off road and wait it out.
- Official Description (provided by the hotel):
- The Legacy Hotel and Suites, a historic hotel located in downtown Little Rock. We are a full service hotel for a reasonable price. Onsite restaurant and lounge. ... more less
- Reservation Options:
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- Also Known As:
- Legacy Hotel Little Rock