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“New and rewarding to priority club, but some kinks to be worked out” 4 of 5 bubbles
Review of Holiday Inn Express & Suites Little Rock-West

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Holiday Inn Express & Suites Little Rock-West
Ranked #13 of 63 Hotels in Little Rock
Certificate of Excellence
South Carolina
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“New and rewarding to priority club, but some kinks to be worked out”
4 of 5 bubbles Reviewed 22 December 2013

The property is brand new and the general manager wants to set a good impression. Everyone was very nice with the same HIE menu which was kept new very well. We were well received as priority club members and all seemed well. Sunday morning the wifi didn't work in our room as it did the previous night. The hotel provides no weekend newspapers which is out of the norm for HIE. Other than those two glitches, the stay was nice,

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tex47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 5 April 2014
We appreciate your review of our property. Although we are not a brand new hotel we try to maintain it to keep it looking like one. I would like to apologizes about the newspaper incident, we do however get a weekend edition of the USA Today, we must have just overlooked our stock of it for that particular weekend. Also, to let you know we have upgraded our free WiFi, which has faster speeds and easier connections than before. We are glad that you enjoyed our customer service, our delicious deluxe continental breakfast, and that you had a nice stay. We look forward to seeing you again some time in the near future.

Thanks,

Tyler Klunk
Assistant General Manager
Holiday Inn Express
4900 Talley Road
Little Rock AR, 72204
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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216 reviews from our community

Traveller rating
    146
    50
    6
    7
    7
See reviews for
84
43
13
41
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Memphis
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 25 November 2013

Professional and friendly staff, really nice lobby with full service bar, rooms more spacious than most, and everything was clean and in it's place. Easy access to anywhere in Little Rock. Check in and out was quick and easy.

  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kmwjr1017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 5 April 2014
We appreciate your review. We are glad you enjoyed our all suite property, and our convenient location. We are glad to hear our front desk staff was able to accommodate you with fast, efficient, and friendly service. We hope to see you next time you are in Little Rock


Thanks,


Tyler Klunk
Assistant General Manager
Holiday Inn Express
4900 Talley Road
Little Rock AR, 72204
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethesda, Maryland
2 reviews
5 of 5 bubbles Reviewed 5 November 2013

A very nice hotel in a great location. The staff is very friendly, and helpful. The rooms are very large, nice and well maintained. I ate at across the street at American Pie Pizza, which was very convenient. There is also a very nice newer movie theater down the road that I took my family to.

Stayed October 2013, travelled with family
Helpful?
Thank TJ20810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMJWittenberg, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 7 November 2013
We appreciate your kind words and great review of our property. We pride ourselves on our customer service. We do have some very convenient attractions within a short distance from our property which do include the theater, rock climbing and many close restaurants. We hope to have you stay with us again next time you are in the area.

Thanks,

Jonathan Wittenberg
General Manager
Holiday Inn Express
4900 Talley Road
Little Rock, AR 72204
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 October 2013

My wife and I were visiting family in Little Rock and were recommended by them to stay here. This hotel is in the nice part of Little Rock and a lot of restaurants and shopping are just a few minutes away. Our room was very large and clean. The property itself appears to be newer and in good condition. The front desk was always friendly during our stay. We will be staying here again next time we are in town.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMJWittenberg, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 31 October 2013
I'm very happy to hear you had a great experience when visiting our property. We are in a very convenient location. We are not a brand new property but we make sure to keep our property looking fresh and new. We look forward to having you stay with us again soon.

Thanks,

Jonathan Wittenberg
General Manager
Holiday Inn Express
4900 Talley Road
Little Rock, Arkansas
501.224.2600
jonathan@hiexwestlittlerock.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Rock, Arkansas, USA
1 review
5 of 5 bubbles Reviewed 10 October 2013

The rooms were neat and the lobby is always very clean. The people who work here are very friendly. The size of room is big enough. The beds are very comfortable. the hotel is location is near to shopping and restaurents. They also provide shuttle whenever we need.

Stayed July 2013, travelled with friends
Helpful?
Thank phnn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMJWittenberg, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 31 October 2013
We are very happy you enjoyed your stay with us. We take extra care to ensure each of our rooms have been cleaned to the high standards we know our guests want. We look forward to having you stay with us again in the near future.

Thanks,

Jonathan Wittenberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canon City, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 September 2013

You know how each property just has a "feel" to it? We felt good from the moment we walked in to this property. The place is immaculate and the staff went out of their way to accommodate us with all our questions. They seemed to enjoy helping us! The room was huge. Stay in may hotels. This will become one of our new favorites. We are at a different hotel as I write. The HIE in Little Rock will be a hard act to follow.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMJWittenberg, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 31 October 2013
Thanks for your wonderful review Rick. We enjoyed having you stay with us. We try to do what we can to ensure our guest have the best stay possible. We would love to have you stay with us again next time you are in the area.

Thanks,

Jonathan Wittenberg
General Manager
Holiday Inn Express
Little Rock West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rather be in WDW
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 2 September 2013 via mobile

Really nice, very clean, friendly staff. Space was ideal. Just an overnight stay at University of Arkansas - Little Rock. Pretty close. Would definitely recommend staying here and wouldn't hesitate to stay again.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jrbdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMJWittenberg, General Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 31 October 2013
We are very happy you had an excellent stay with us. We do what we can to ensure each of our guests have the best stay possible. We hope to see you again soon.

Thanks,

Jonathan Wittenberg
General Manager
Holiday Inn Express
4900 Talley Road
Little Rock, Arkansas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Little Rock-West

Property: Holiday Inn Express & Suites Little Rock-West
Address: 4900 Talley Rd, Little Rock, AR 72204-8015 (Formerly Holiday Inn Express & Suites - Little Rock West)
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Little Rock
#7 Business Hotel in Little Rock
#9 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Little Rock-West 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The newest all suite hotel in West Little Rock Arkansas is the Holiday Inn Express Hotel & Suites, conveniently located to I-430 exit 4, adjacent to downtown Little Rock. Our hotel is located within a short drive of the Shackleford Crossing Retail and Financial District, Westlake Business Park/Kroger Center. We are also close to downtown, State House Convention Center, and Center and Park Plaza Mall. Many restaurants are within 3 Miles of the hotel. Special in room amenities include free high-speed wired and wireless Internet access, microwave, refrigerator, sofa sleeper and wet bar. Our hotel also offers complimentary hot breakfast buffet daily, an indoor pool and whirlpool. Businesses: Alltel, Fidelity Information Services, Axiom, Euronet, Farm Bureau, ARKSYS. Hospitals: Arkansas Heart Hospital, Children's Hospital, Baptist Hospital UAMS, St.Vincents and Veterans Hospital. Universities: University of Arkansas at Little Rock (UALR), University of Arkansas for Medical Services (UAMS), Remington College and Pulaski Tech. Local attractions: Clinton Presidential Library, State Capitol building, Alltel Arena, River Market, The Little Rock Zoo Stay Smart at the Holiday Inn Express Hotel & Suites Little Rock. ... more   less 
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Also Known As:
Holiday Inn Express And Suites - Little Rock West
Holiday Inn Express & Suites - Little Rock West Hotel Little Rock
Holiday Inn Little Rock
Little Rock Holiday Inn

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