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“Great Hotel Great Location”

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Holiday Inn Express & Suites Little Rock-West
Ranked #14 of 64 Hotels in Little Rock
Certificate of Excellence
Green Bay, Wisconsin
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel Great Location”
Reviewed 15 May 2014

I stayed here probally 15 times this year, its a great hotel and a great location. Its easily the fastest hotel to check in and great staff. The rooms are spacious and are quite. I preffer this place to any else in Little Rock

Room Tip: Stay here if your in LittleRock
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 17 May 2014
We appreciate you taking the time to leave a great review. We are glad you enjoy our property, and our friendly and efficient service that our staff provides. We hope to continue to see you around our property. Once again, thank you for the review and we hope to see you soon.


Tyler K
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Write a Review

224 reviews from our community

Traveller rating
    148
    55
    7
    7
    7
See reviews for
87
45
13
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Any
English first
Memphis, Tennessee
1 review
Reviewed 13 May 2014

I was very pleased we chose to stay here while visiting family in the Little Rock. In fact, they were the ones that recommeneded this hotel. I cannot remember the name of the young lady that checked us in, but she was frienldly and helpful. Our room was very large and welcoming. Breakfast was great in the morning. A delightful stay!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 17 May 2014
We appreciate the wonderful review. We are glad you enjoyed our spacious rooms and the free deluxe continental breakfast. Also we are pleased to hear you had a great encounter with our friendly and efficient front desk staff. We hope to see you again the next time you are in the area.


Tyler K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Providence, Utah
Level 1 Contributor
3 reviews
Reviewed 10 May 2014

I'm in Little Rock several times a year and regularly stay here on business. This has got to be one of the best hotels in the area. Great rooms, friendly staff and good breakfast. This is a nice, quiet place to unwind after work. I highly recommend this hotel to anyone staying in this city.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 11 May 2014
Thank you for taking the time to leave a review. We are glad you enjoyed your stay, and our staff showed their great customer service skills. We are glad that you, like many others, enjoyed our complementary hot deluxe continental breakfast.. We also appreciate the reccomendation to stay at our hotel. Once again, thank you for the review and we hope to see you the next time you are in the area.


Tyler Klunk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
2 reviews
Reviewed 30 April 2014

From checking in to checking out, the hospitality was the best at this hotel. My family and I came to visit my sister in Little Rock and she recommended we stay at this hotel. The rooms had absolutely no issues; they were cleaned everyday thoroughly, the housekeepers were very friendly, and the beds were very comfortable. The breakfast was delicious every morning and the whole staff made sure our stay was excellent! We will definity stay here again!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 4 May 2014
Thank you for taking the time to give our hotel such a wonderful review. We are glad that you had a wonderful stay with us and our staff was very accommodating to you and your family.
We take pride in our staff being professional and courteous. Also, we are glad you liked our brand new beds, and our hot deluxe continental breakfast. Once again, we thank you for your review and we hope to see you again soon.


Tyler K
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McKinney, Texas
1 review
Reviewed 28 April 2014

We stayed here on our trip from Dallas to Florida. The room was clean and comfortable with no issues. The front desk was helpful and polite. We normally stay at Holiday Inn Express properties and this one of the top ones we have experienced in our travels. We'll be by again on our return travels.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 29 April 2014
We appreciate the wonderful review. We are glad that our front desk staff was friendly, efficient and accommodated your needs, and you had a nice relaxing stay with us We look forward to seeing you again.


Tyler Klunk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
274 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 27 April 2014 via mobile

Hmmmm, where should I start? Immediately upon walking in the front door, there was a musty/moldy-like odor. It was terrible, but it didn't extend past the front entrance. The free breakfast was not up to par with what I've experienced at other Holiday Inn locations. The location is pretty good, there's good shopping/dining within minutes. The room was very nice and large. I was actually impressed!

Stayed April 2014
Helpful?
Thank amars662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 29 April 2014
We appreciate the you taking your time to review our property. We apologize that our breakfast was not up to par, however, we ususally get many compliments for our breakfast. We hope you enjoyed our friendly and efficient staff. We are glad you enjoyed our great location to many of Little Rock's great attractions, and our all suite property. We also hope that the next time you are in town you will try us again.

Thanks

Tyler K
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

From 10 pm until 4 am, someone enjoyed knocking on the doors and running away... The bed was no different than sleeping on a hard floor. The curtains would not close all the way, which provided no privacy. When the knocking stopped we were able to get 2 hours of sleep until the sun came in the non existent curtains at 6 am. When checking out on Easter morning, the front desk receptionist didn't even ask how my stay was. (this was probably a good thing) I won't be staying here again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HDW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler K, Manager at Holiday Inn Express & Suites Little Rock-West, responded to this review, 27 April 2014
We appreciate the review, and apologize for the bad stay. We are sorry you did not enjoy our brand new beds that so many of our other guests have complimented us on. Also we would like to apologize for the late night disturbances, our front desk agents are well trained and if given the notice can keep an eye on disturbances such as the one you had. We do apologize for the oversight of not asking about your stay. As for the curtains, we are certain that our black out curtains located right behind the drapes close all the way. If there was any confusion as to them not closing, once again our front desk agents are well trained to handle such problems. Hopefully next time you are in the area you can give us another chance to show you our great hospitality.

Thanks,

Tyler K
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Little Rock-West

Property: Holiday Inn Express & Suites Little Rock-West
Address: 4900 Talley Rd, Little Rock, AR 72204-8015 (Formerly Holiday Inn Express & Suites - Little Rock West)
Phone Number:
Region: United States > Arkansas > Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Little Rock
#7 Business Hotel in Little Rock
#9 Romantic Hotel in Little Rock
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Little Rock-West 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The newest all suite hotel in West Little Rock Arkansas is the Holiday Inn Express Hotel & Suites, conveniently located to I-430 exit 4, adjacent to downtown Little Rock. Our hotel is located within a short drive of the Shackleford Crossing Retail and Financial District, Westlake Business Park/Kroger Center. We are also close to downtown, State House Convention Center, and Center and Park Plaza Mall. Many restaurants are within 3 Miles of the hotel. Special in room amenities include free high-speed wired and wireless Internet access, microwave, refrigerator, sofa sleeper and wet bar. Our hotel also offers complimentary hot breakfast buffet daily, an indoor pool and whirlpool. Businesses: Alltel, Fidelity Information Services, Axiom, Euronet, Farm Bureau, ARKSYS. Hospitals: Arkansas Heart Hospital, Children's Hospital, Baptist Hospital UAMS, St.Vincents and Veterans Hospital. Universities: University of Arkansas at Little Rock (UALR), University of Arkansas for Medical Services (UAMS), Remington College and Pulaski Tech. Local attractions: Clinton Presidential Library, State Capitol building, Alltel Arena, River Market, The Little Rock Zoo Stay Smart at the Holiday Inn Express Hotel & Suites Little Rock. ... more   less 
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Also Known As:
Holiday Inn Express & Suites - Little Rock West Hotel Little Rock
Holiday Inn Express And Suites - Little Rock West
Holiday Inn Little Rock
Little Rock Holiday Inn

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