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Residence Inn Little Rock
Ranked #7 of 65 Hotels in Little Rock
Certificate of Excellence
Reviewed 10 October 2007

This hotel advertises internet service. As a business traveler, I need this. For two nights, they were unable to fix the problem. It is not "high" speed, not is it wireless. They give you a "bridge" to connect. First, they didn't have any bridges. Then, it wouldn't work.

Also, food made me sick.

Comfortabel bed and clean.

  • Stayed: October 2007, travelled on business
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1  Thank Hot_Shuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JRinggold, General Manager at Residence Inn Little Rock, responded to this reviewResponded 25 August 2008

Thank you for staying at our hotel. We value your business and your comments. We have just recently completed a complete overhaul of our internet wireless service and are pleased to now offer free Ruckus Wireless Smart Wi-Fi Coverage virtually everywhere on the property.
We hope you will return to our property in the near future to see the great improvements we have made. Thank you again for your loyalty and comments! J.Ringgold, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 - 307 of 307 reviews

Reviewed 3 October 2007

On July 27, 2007 we stayed at the Residence Inn on South Shackelford, Little Rock, Arkansas for one night. We were assigned to room 124. This hotel is in a nice area near the Heart Hospital, and a Krispy Kreme is right next door. Other nearby hotels are the Hampton Suites, and Wingate Inn. The front desk gave us one key, and this key did not open the door. We hiked back to the front desk and after showing my ID, (I had registered just 10 minutes before hand but, they must have forgotten me) they replaced the defective key. This room was quiet, even though it was next to the street, due to being built underground like a basement. The view out of the one and only window was a block wall about 8 feet from the glass holding back the dirt. On top of this wall was a 6 foot metal fence. Behind the metal fence was the air conditioning unit. The thought of no fire escape out of the window was disturbing. There is only one real exit out of this room, the door. Housekeeping was lacking. I found crumbs on the sofa, dry toothpaste on the washcloth basket, gunk on the cabinets in the kitchen, and a candy wrapper on the floor near the closet door. Toiletries consisted of 2 bars of soap and one bottle of Breck conditioning shampoo. The ironing board had a very thin piece of foam under the cover. It was like ironing on a metal grate. The Black and Decker iron worked well. The bed was comfortable. The TV worked. The ice machine is in another building.

  • Stayed: July 2007
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1  Thank opinionsbyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2007

This is the usual Residence Inn--new, well-kept and clean with spacious suites. There are two buildings so we had to go outside (in the rain) to get to the lobby. We had no problems with noise--we were on the side away from the hospital.

Stayed: April 2007
3  Thank Wildwooder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2006

I first have to say that I prefer Marriott's Residence Inn when I travel for work. This one is close to the customer site, and has the largest "studio" room that I have stayed in. It is clean and the staff is helpful.

The problem for me is a big one - the Residence inn is only 300 feet away from a cardiac Emergency Room. The ambulance sirens in the middle of the night aren't the only thing that were loud and kept me up, however.

They also have a helicopter there that is also next to the Residence Inn. That was really loud, and on the first night, it departed and landed twice. They keep it running a long time, and it is really loud when it idles. Being a pilot myself, I find any aircraft fascinating, but I don't want to listen to a turbine (jet) engine powered helicopter in the middle of the night.

I stayed a second night, but the helicopter made another trip that night, so I checked out early, because I could not get sleep. (Check out maps.google.com and you can see how close the helicopter is.)

I would advise you to avoid this Residence Inn because of the noise.

  • Stayed: July 2006, travelled on business
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    • Business service (e.g., internet access)
9  Thank BaltimoreFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Little Rock

Address: 1401 S Shackleford Rd, Little Rock, AR 72211-4215
Region: United States > Arkansas > Little Rock
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet (WiFi) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Little Rock
#8 Family Hotel in Little Rock
Price Range: £73 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Little Rock 3*
Number of rooms: 96
Official Description (provided by the hotel):
The Residence Inn by Marriott Little Rock delivers an enhanced stay experience by offering more space at the same price for work, social and downtime. Ideal for one night or an extended stay, guests enjoy comfort and create their own routine in a suite that is more of an apartment than a hotel room, and offers the extra amenities to keep personal and business routines in synch with their normal lifestyle. The Gatehouse and all suites have been completely refreshed with the new Innovation design package that incorporates rich colors and textures throughout to give a warm and welcoming feeling. The public areas feature flexible, functional open spaces, and are located in the Gatehouse, the registration and community connection area for the hotel. Complimentary hot breakfast is served daily in the Gatehouse, as well as the free evening socials with food and beverage offered Monday through Thursday nights, including cookouts on the barbecue patio. The studio, one bedroom and two bedroom suites offer plush Marriott bedding, flexible workspace, complimentary high-speed internet and stylish bathrooms. The kitchen in each suite has new granite counter tops and stainless steel appliances that include full size dishwashers, stove and refrigerators. To complement the ability to cook, each suite is fully equipped with dishes, pots, pans, and utensils, and the hotel provides a free grocery shopping service for guests. ... more   less 
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Also Known As:
Residence Inn Little Rock Hotel Little Rock
Little Rock Residence Inn

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