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“Need some renovation”

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Residence Inn Little Rock
Ranked #11 of 63 Hotels in Little Rock
Certificate of Excellence
Chicago, Illinois
1 review
“Need some renovation”
2 of 5 bubbles Reviewed 20 April 2011

This hotel belongs to the old style apartment type build Residence Inn. The inconvience of crossing the lot to be able to reach the Gatehouse and frontdesk is not ideal especially if bad weather condition occur. Hallways smells, an indication that a thorough carpet cleaning is needed or has to be replace. Food served at the breakfast was far from the standard required. Not enough varities to choose from. No chinaware to be found aside from disposable plates, spoon and knife. Room Kitchen areas need to be cleaned well.

  • Stayed April 2011, travelled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank stngr08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLittleRock, General Manager at Residence Inn Little Rock, responded to this review, 21 April 2011
Thank you very much for your feedback on our property. We are constantly improving the way we do business and your comments hep us in this regard. I apologize that you had a negative experience with your breakfast and also with your kitchen. These areas have been addressed and your feedback will help us do better in the future. Thank you again for staying with us and please feel free to contact me directly to see what we can do to bring you back.

Sincerely,
Justin Rodgers
General Manager
501-312-0200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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276 reviews from our community

Traveller rating
    171
    67
    23
    11
    4
See reviews for
89
25
11
108
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • Any
English first
Atlanta, GA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 March 2011

This is the typical Residence Inn with spacious suites and a very comfortable bed. The staff was very friendly especially those that managed the breakfast and evening social. They seem to really care about the guests and went out of the way to be accommodating. The fitness room was small and 2 of the 4 exercise machines were out of order. Overall a good stay.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wesnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dheinlein, Manager at Residence Inn Little Rock, responded to this review, 4 April 2011
Thanks very much for your review and recommendation Wesnet! It was truly our pleasure to have you stay with us, we hope to see you again soon.

Yours truly,

Justin Rodgers, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arkansas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 16 March 2011

I booked this room through Priceline and it did not disappoint.
THe room was spacious. It has a seating/living room area, a kitchen area with a bar counter for you to eat at. The kitchen is equipped with a fridge, microwave, dishwasher and utensils.
THe bed was comfortable - firm but comfortable. I had a very good night sleep there.
This feels like a studio apartment. And I think it would be perfect for the business traveler or a family. It is kinda nice to have the option of fixing something quick and cheap to eat in the hotel than to go outside and spend $ on food.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chrissynkris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfinnell, Admin at Residence Inn Little Rock, responded to this review, 21 March 2011
Thank you so much for your review! We get no better compliment that hearing that you will be back! Hope to see you soon
Take care,
Justin Rodgers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bluffton,SC
1 review
2 of 5 bubbles Reviewed 30 January 2011

Furniture is frayed, dirty and worn. Refer didn't work, dishwasher was broke, kitchen utensils were inadequate and the room was dirty

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdgibb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfinnell, General Manager at Residence Inn Little Rock, responded to this review, 7 February 2011
Dear Rd: We apologize that the suite you stayed in wasn’t up to our high Marriott standards during your stay. Please feel free to contact me personally and I’ll be glad to discuss the issue with you. Your business is important to us.
Justin Rodgers.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springdale, Arkansas
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 13 January 2011

Overall, this is a great little hotel. It has a convenient location, friendly staff, clean rooms, and great amenities. The only cons were the TV remote that seemed to be low on batteries, and the fact that the rooms are not connected to the main check-in area. This means you have to walk across the parking lot if you want to swim in the pool, work out in the gym, or eat breakfast. That said, I would definitely stay here again.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BlackCat307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfinnell, General Manager at Residence Inn Little Rock, responded to this review, 7 February 2011
GM Response: Thank you for posting a review of our property. We are glad you found our staff friendly and rooms clean. We hope to see you soon!
Justin Rodgers
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Louisville, KY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 10 November 2010

My husband and two children stayed here over the holidays last year (2009). Thought it was great until once we left and realized I had left my computer bag containing my Mac laptop and our newborn daughter's birth announcements in the room. When we returned for it just a few hours later, no one knew anything, yet the room was still vacant. We live out of state, but we tried to stay on top of the matter, calling every other day or so for the next couple of weeks. When they finally did return our call, they could have cared less. We had no recourse, since they're "not responsible for items left in rooms" and THERE ARE NO SECURITY CAMERAS. I still get nauseated every time I think about it. I will never, EVER stay here or at another Marriott again.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alli80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 October 2010

Used Priceline to aquire this hotle. Previously I did not know of thisHotel, but now we would highly recomend this it. We had an wonderful stay and the breakfast was a wonderful surprise. Even though we were very close to the interstate, we could not see it or hear it. If the weather could have been a bit warmer we could enjoyed the pool.
The Breakfast is buffet / self service, but the staff still attended to us. We were very surprised with the kitchen and all the amenties. I would hightly recomend this Hotel.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JL_Bert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Little Rock

Property: Residence Inn Little Rock
Address: 1401 South Shackleford Road, Little Rock, AR 72211
Region: United States > Arkansas > Little Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Little Rock
#10 Family Hotel in Little Rock
Price Range (Based on Average Rates): £
Hotel Class:3 star — Residence Inn Little Rock 3*
Number of rooms: 96
Official Description (provided by the hotel):
The Residence Inn by Marriott Little Rock delivers an enhanced stay experience by offering more space at the same price for work, social and downtime. Ideal for one night or an extended stay, guests enjoy comfort and create their own routine in a suite that is more of an apartment than a hotel room, and offers the extra amenities to keep personal and business routines in synch with their normal lifestyle. The Gatehouse and all suites have been completely refreshed with the new Innovation design package that incorporates rich colors and textures throughout to give a warm and welcoming feeling. The public areas feature flexible, functional open spaces, and are located in the Gatehouse, the registration and community connection area for the hotel. Complimentary hot breakfast is served daily in the Gatehouse, as well as the free evening socials with food and beverage offered Monday through Thursday nights, including cookouts on the barbecue patio. The studio, one bedroom and two bedroom suites offer plush Marriott bedding, flexible workspace, complimentary high-speed internet and stylish bathrooms. The kitchen in each suite has new granite counter tops and stainless steel appliances that include full size dishwashers, stove and refrigerators. To complement the ability to cook, each suite is fully equipped with dishes, pots, pans, and utensils, and the hotel provides a free grocery shopping service for guests. ... more   less 
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Also Known As:
Residence Inn Little Rock Hotel Little Rock
Little Rock Residence Inn

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