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“Old and poorly maintained”

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Chase Suite Hotel El Paso
Ranked #19 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed 19 March 2014

Old property. Door safety latch broke, sink fawcett broke, thermostate broke, clock broke, chairs frayed. called desk, they said they would send someone..never did.

Refridge, coffee pot, TV worked good

No fruit for breakfast, eggs were cold.

  • Stayed: March 2014, travelled with friends
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Thank Vern C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 - 192 of 298 reviews

Reviewed 19 March 2014

I stayed at this hotel during a softball tourney in El Paso. The price was good due to it being the host hotel. The room was comfy and clean. The king bed was very comfortable with plenty of pillows. New tv with plenty of stations to choose from. The parking was a bit tight but I was able to park in the Marriot parking lot due to the location of my room. The soap, shampoo and lotion smelled great. The soap I enjoyed since it didn't dry out my skin. The free breakfast was good but the coffee tasted awful. Not sure of the brand but I didn't care for it. The location is within walking distance to an Applebees and other restaurants and a couple of small strip malls. the staff was friendly and helpful. I would recommend this hotel as a place to stay.

Room Tip: Try to get a room near the Marriot and use their parking lot. The parking is less congested and you...
  • Stayed: March 2014, travelled on business
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Thank Anthony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2014

Outstanding value. We booked for a men's sports team and put 4 big guys in a suite. Spacious, clean, comfortable, well-equipped rooms. Breakfast was better than La Quinta "continental" level and if you want something better you can walk to a Village Inn or Denny's.. Very nice bars/restaurants in walking/stumbling distance. Outdoor hot tub for easing aches. We lost tourney event earlier than expected so decided to go home early. They were very accommodating about a (very) late checkout and saved us an already reasonable night of payment. I'm definitely going back next year. It's been there a while but the only sign of seediness was all the exterior wood trim-cosmetic issue except for deck and stair rails. They should be replaced before they rot.

  • Stayed: March 2014, travelled with friends
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Thank oldballplayer60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

They were very friendly. Picked me up and dropped me off at the mall twice as well I drove me to the airport. The breakfast and dinner was great. The room was very spacious and comfortable. A little old but very clean. The only thing I didn't like was the towels, they were hard. I would most definitely go back to this place.

  • Stayed: March 2014, travelled on business
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Thank Fanny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We enjoyed our stay very much. During the week they have free dinner/social hours. The dinners and daily free breakfast were great. Great service all around. Nice rooms for the price. We had no complaints that I can think of. I will definitely stay here again if I return to El Paso. Book on their website for the best rates.

  • Stayed: March 2014
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Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Studio room has a full kitchen which is very convenient. Breakfast daily and managers cocktail hour at night with food wine beer and soft drinks is a pleasant surprise. Priced very well for what you receive. Several restaurants within walking distance. Excellent value

  • Stayed: March 2014
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Thank Mikey723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Very clean and very convenient. Most accommodating, flexible and service oriented staff - like Victoria, Katrina and GM D'Moss. We stayed there two separate weekends while my Sister from MN visited us in Marfa, Texas !!

Room Tip: Just tell the Front Desk Staff (Victoria, Katrina) what you need and they will take care of you !!
  • Stayed: February 2014, travelled with family
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Thank ken w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chase Suite Hotel El Paso

Address: 6791 Montana, El Paso, TX 79925-2209
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#21 Business Hotel in El Paso
Price Range: £58 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel El Paso 3*
Number of rooms: 200
Official Description (provided by the hotel):
Located a half-mile from the El Paso International Airport, the Chase Suite Hotel in El Paso is centrally located near several top corporate and government locations including Fort Bliss Army Base, Biggs Airfield, Raytheon, Delphi, New Beaumont Medical Center as well as Butterfield Industrial Park, and El Paso Convention Center. Free Shuttle, free hot full breakfast and free nightly reception. ... more   less 
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Also Known As:
Chase Suite El Paso

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