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“Good place to stay for working in and around El .”

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Econo Lodge Inn & Suites
Ranked #71 of 81 Hotels in El Paso
1 review
“Good place to stay for working in and around El .”
Reviewed 11 June 2014 via mobile

Nice place stay, here on business and couldn't ask for anything more of this motel. Location is good, plenty of places nearby to eat. Rooms are clean and don't have that " old motel" room smell. Continental breakfast is adequate, flat screen TVs and the WI-FI here is very good.

M. Benally

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malcolm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 reviews from our community

Traveller rating
    8
    5
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    7
    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Farmington, New Mexico
1 review
Reviewed 10 June 2014

I was traveling from up north, was on the road for work an got a room for couples of nights. The front desk service was awesome ! ,breakfast was good also ! Definetly would stay here again! My room /bed an bathroom were clean.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donovan n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 4 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Econo Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
2 reviews
Reviewed 8 June 2014

i stayed at Econo Lodge Inn & Suites and i had no problems while i stayed there. I liked how the bathroom was nice and clean along with the room it's self. The bed was very comfortable. The staff there are great and friendly. The breakfast had different options to pick from. I would stay here again.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank mmata2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest ,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jacksonville, Florida
1 review
Reviewed 3 February 2014

My friend and I were traveling from the Northwest to Florida so we had been on the road for several days by the time we reached the Econo Lodge in El Paso, Tx. We asked for a room with two beds but when we got to the room it had a single bed & a pull out couch. We then had to get another room with two beds. When we got into the second room the bathroom plumbing was backed up and the room was just plan dirty so we again had to move.The third room was a little cleaner but when we used the sink it filled with water & never drained.The electric outlets in the room were so worn out that the chargers for our phones would just fall out of the outlets. The person on duty was notified of the problem but just did not seem to be concerned whatsoever nor did he make any attempt to resolve the issue. The shower drain was dirty with hair stuck to it, the water pressure was very poor and the faucet handle pulled completely off. The breakfast was unappealing and no good at all. The management was not at all apologetic or concerned with the issues we encountered with our stay nor would they give us names or numbers of upper management so that we could file a formal complaint. I would recommend you stay next door at the La Quinta Inn or drive on by.

Room Tip: Stay else where!
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoraBarfie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
1 review
Reviewed 25 December 2013

When I stayed here the front desk service was great, the roomwas very clean and perfect and the continental breakfast was great. I love the hotel. I would definetly stay here again. You should stop by and stay.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliso Viejo, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2013

So we booked this hotel after asking if they did breakfast, the breakfast consisted of 2 apples between 5, no juice, no fresh bread and waffles! Not good at all! The room was ok for the price however a/c kept us awake through the night as it was banging! Management were not at all bothered with our complaint about the breakfast and advised us to go and eat out at additional cost and even said they don't care about complaints as they have lots of passing through tourists that will still go and stay there! I say choice one of the other many hotels in the area! Oh and watch out for the big big bugs!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Libbygrace1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keller, Texas
Level 5 Contributor
68 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 August 2013

This place was so hot due to the A/C not running in the rooms. Once the A/C was turned on, it took awhile for the room to cool down. The bathroom was dirty and did not look like it had been cleaned. In fact, we didn't even take showers because of the dirt in the tub. The carpeting felt dirty under our feet. The breakfast area was very tiny without much seating. The front desk clerk upon check out was unfriendly and never asked how about our stay. We left as soon as we could.

Room Tip: Just go somewhere else!
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Desiree K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lis P, Front Office Manager at Econo Lodge Inn & Suites, responded to this review, 5 July 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
mitul
econo lodge
gm.tx669@choicehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites

Property: Econo Lodge Inn & Suites
Address: 7651 N Mesa St, El Paso, TX 79912-3509 (Formerly Comfort Inn)
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #71 of 81 Hotels in El Paso
Price Range (Based on Average Rates): £
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Econo Lodge El Paso
El Paso Econo Lodge

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