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Holiday Inn Express Hotel & Suites El Paso
Ranked #26 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed 11 November 2013

There is a lot of hotels to choose from in downtown El Paso, but Holiday Express on 409 Missouri Ave is not only nice, clean, and friendly it offers you breakfast. Hot breakfast. Good breakfast pancakes, biscuits and gravy, sausage, bagels, yogurt, eggs, fruit and so much more that I am getting hungry just thinking about them. You wont be disappointed staying here cause the staff will make you feel right at home. This one you will want to check out.

  • Stayed: November 2013, travelled on business
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Thank Gloria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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63 - 69 of 97 reviews

Reviewed 13 September 2013 via mobile

Choose this hotel for a business trip. Just like most Holiday Inn Expresses, crisp and clean. This one was exceptional as far as how clean it was! Maid staff should be commended. Hotel even has an airport shuttle even though it is 25 plus miles away. Rare these days. Highly recommend, right off the highway, quiet stay.

  • Stayed: September 2013
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2  Thank maxepr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013 via mobile

I completely enjoyed our stay at this hotel. The staff was beyond wonderful and the facility was very clean and comfortable. This is a great hotel and clearly well managed. I would def. recommend this hotel and will stay here next time we go to El Paso!!

  • Stayed: August 2013
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1  Thank vacayready3788
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2013

Very friendly and helpful staff. Clean, comfortable, and quiet room. Comfortable bed. One of the best fitness centers I've ever seen in a motel -- modern and commercial quality Precor treadmill, elliptical trainer, and stationary bike. Fitness center also had a weight machine, towels. ice water, cleaning wipes, and a HD TV. Great for folks who like to work out while on business or vacation. Clean indoor pool and hot tub. Breakfast was outstanding. It would be hard to find a better place to stay with all these amenities for under $100. We paid $84, including tax. Will stay here again next time in El Paso.

  • Stayed: August 2013, travelled as a couple
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1  Thank Phil E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

We just stayed here on our way to Alamogordo, NM. The beds and pillows were quite comfortable and the room was clean. We had a room that faced the highway and for a light sleeper, this made for a poor nights sleep. Also, the A/C cycles on and off so when it cycles off, you hear all the traffic on the highway. However, my Mom and kids had no problems falling asleep so I if you are a light sleeper, I suggest asking for a quiet room or a room that does not face the highway when you are checking in. Couldn't beat the price, 82.00 night with AAA discount, ended up being 96.00 with taxes. The property was clean and well maintained (always a plus) and the hotel staff were really nice. Felt safe walking to my car at night which is a big deal for me. Many nearby restaurants and retail stores. I would stay here again if traveling through town.

Room Tip: Ask for a quiet room away NOT facing the highway.
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  • Stayed: August 2013, travelled with family
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Thank malleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites El Paso, responded to this reviewResponded 28 August 2013

Dear malleman,

Thank you for staying with us and providing us with your valuable feedback. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

Once again, thank you for your feedback.

Sincerely,

Joel B
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2013

Nicest people ever - had noisy bowling ball (?} dropping down on ceiling above me on floor two - they moved me to floor 4, no more problems. They are letting me check out at noon today - no problem. One of the cleanest hotels I've stayed in, and I've stayed in properties from the lower to the higher price range, have even stayed in the Disneyland Hotel penthouse suite (which was junk) ;). Good sized refrigerator, you can put all your water, frozen dinners, fruit in it. Nice microwave. I hate the air conditioning; it doesn't very well, but I can't knock this review down a star as the property is too well run. Very comfortable bed.

Food is an issue. If you want to commit suicide the easy way, check in here for a week and eat at the nearby Carl's Jr. and barbeque place (which does not even have decent sides) and you will die with a smile on your face.

For those who want to live longer, there is an Albertson's about 2 miles up the road. It is a very nice fully stocked store with great people working there. Get bottled water (it's dry here, you will suck it up), your dinners, and snacks. They serve breakfast, but it's so/so. There's cereal, pancakes (dry) biscuits and gravy, you get the idea.

It seems very safe here, but always use caution. Has all the modern safety bells+whistles, sprinkler system, deadbolts, etc.

The hotel also has snacks and some frozen dinners in a small "market" adjacent to the front desk.
This place rocks, people!!!

Room Tip: Top floor for quiet, but if you have noisy kids, probably better on the bottom floors.
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  • Stayed: June 2013, travelled solo
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1  Thank ScreamingLibrarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

Even though this hotel is a bit pricy (in comparison with other chains like LQ) it is worth the money.

The hotel is very new, rooms are clean and furniture in good shape. You can find a nice and clean pool and fitness room. They are not super big but nice.

During my stay the hotel was crowded and the service staff preparing the breakfast (offering a nice selection) had a lot to do but was still very friendly. On my stay (3 nights) no one vacuumed the room and I found a cereal on the floor that stayed there for all the time :(

The only real drawback in this hotel is the noisy A/C in the rooms.

  • Stayed: May 2013, travelled with friends
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1  Thank mrosin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites El Paso

Address: 7935 Artcraft Rd, El Paso, TX 79932-1133
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 81 Hotels in El Paso
Price Range: £83 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites El Paso 3*
Number of rooms: 96
Official Description (provided by the hotel):
The newest addition to the west side, the Holiday Inn Express & Suites El Paso West is conveniently located off I-10 just minutes from the Sunland Park Race Track and Casino, the Outlet Shoppes at El Paso, Transmountain Tramway, Western Playland Amusement Park and the border crossing to Juarez, Mexico. The hotel is located on the west side of El Paso with a spectacular view of the Franklin Mountains.We provide transportation to many of the companies within a 5 mile radius including: ADP, Helen of Troy, Hoover Company, AT&T, State Farm, Cardinal Health and El Paso Community College NW Campus. We are just minutes from the University of Texas at El Paso (UTEP) and the El Paso Convention Center. We also provide lodging to Biggs Army Field and Fort Bliss.Relax in your own elegant room featuring stylish décor and amenities, including a microwave, refrigerator, free wired and wireless high-speed Internet access, executive desk, cable TVs, and the best night s sleep you ve had in weeks. If you re hungry, we are within walking distance to many restaurants. Enjoy a swim in our crystal-clear outdoor pool or energize in our Fitness Center. Polish that presentation in the business center and we even have the right space for your professional meeting. We re here, ready with all you need to make your trip to El Paso a success. ... more   less 
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