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“Good, but it should be for 30,000 Hilton Honors points”

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Hampton Inn & Suites El Paso West
Ranked #9 of 83 Hotels in El Paso
Certificate of Excellence
Reviewed 27 May 2014

This was a nice Hampton Inn.
The pros: An actual thermostat on the wall where you could choose a numeric temperature.
Clean, comfortable room. Great bed and linens. A shower door instead of a curtain. Safe neighborhood near shops and restaurants. Clean indoor pool and hot tub that were the appropriate temperatures.

The cons: Pricey, it took 30,000 HH points. No tables in the pool area for your stuff.
Breakfast: Skimpy. Fruit was canned pineapple, green bananas, and a few slivers of cantaloupe. The bread and pastry tray was empty, and when they refreshed it, they only did half a tray. They had the standard Hampton Inn pre-fab omelettes, sausage, and mini-French toasts, so it was okay--just not great.

  • Stayed: May 2014, travelled with family
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Thank wtxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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288 - 294 of 427 reviews

Reviewed 24 May 2014

The staff were extremely friendly, they even went out of their way to get us some cookies during the no-cookie weekend days! The fitness room is a bit small with no dumbbells but long days made the gym a moot point. The hotel is close to the Outlet Shops and plenty of restaurants including Famous Dave's and The State Line. Despite being gone from home my four week stay was quite pleasant!

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hampton
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

I recently had the pleasure of staying 30 days (21 Apr-21 May)at the El Paso West Hampton Inn. I can say without hesitation that this was the best stay I have ever had within the U.S. All of the staff were amazing and helpful. The rooms were always pristinely cleansed as well as the other areas of the hotel. I would personally like to thank the front desk personnel Ileana, Dominic, Alma, and Eric for making our stay enjoyable by giving us their undue attention and reccomending great local places to visit and dine at. I would aslo like to recognize, Mr Joe, the shuttle driver, who was a hard worker and constantly doing something but always willing to drive us where we needed to be. I stayed at hotels all over the world during a previous 20 year military career and the only hotels that I can remember that had service that compared to the El Paso West location were ones in Japan. I think Hilton properties is lucky to have a staff of this quality at one of their hotels and I hope these folks get the recognition they deserve. All of the members of our team that stayed during this trip all had the same comments on how great the staff was. Please pass along my thanks to the folks mentioned and the management staff. I hope one day to get to stay at this property again.

  • Stayed: May 2014, travelled on business
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Thank RedSox1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

The rooms, especially beds were SO COMFY and everything was very nice. The temp control worked great and I have stayed places where it was awful. The whole hotel was so clean and the refreshment areas always stocked. I liked going in the hot tub, when the wind was gusting outdoors at 60mph.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hampton
Thank Ann O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The hotel didn't have good views but it was in a location that was convenient around food and shopping. The hotel was nice and the staff was attentive and very kind. The hotel decor could use a little updating but the room was comfy, the linens and pillows were nice and the overall stay was pleasant and a good value. It didn't have the best

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hampton
Thank Janeen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Solid 4 stars. I'll admit, I chose this hotel because it had such good reviews. There were so many hotels in El Paso with very mixed reviews, and traveling alone with two kids I didn't want to deal with any problems.

It is a nice hotel. Staff was pleasant at check in. Everything feels clean in the room, the pool area was clean, stocked, and the pool chairs were a step up from most hotels. Neutrogena products in the bathroom. The breakfast was decent and the eating area really nice. (Eggs, potatoes, waffles, oatmeal, and fresh fruit are the standouts).

For the price, the hotel just didn't make it special enough. The rooms are VERY small. The pool area was small enough to get splashed in those nice chairs. The mini fridges didn't have a freezer section. You hear the person above you tromping around like an elephant. No closets/hangers. For what it is lacking, over $100 a night is pricey. I had to stay on the west side of town, otherwise my usual hotel near the airport gives me a suite with double the space with a separate TV and kitchen area, plus 2 comp drinks at the bar and a great pool area w/waterslide in the summer for the same price. A very good hotel, just not a value for the price.

  • Stayed: April 2014
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2  Thank TravelFoodBoozeKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Good overnight stay on a long driving trip. We booked a "suite" and it was very nice to have the extra space. Very clean rooms and recently updated public areas. Complimentary breakfast is the usual Hampton fare - consistent and good.

  • Stayed: March 2014, travelled as a couple
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Thank Doug W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites El Paso West

Address: 6411 S Desert Blvd, El Paso, TX 79932-8515
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in El Paso
#2 Family Hotel in El Paso
#5 Business Hotel in El Paso
Price Range: £75 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites El Paso West 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hampton Inn & Suites El Paso West Hotel El Paso
Hampton Inn And Suites El Paso West

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