Arrival experience: Arrived early evening on a Saturday. Efficient, perky, and cute front desk clerk greeted us. Check-in proceeded smoothly.
Room (general): Mini-suite type room on a budget. LG flat screen TV, mini-refrigerator, Samsung microwave, wet bar, and good coffee maker. Furniture was worn (e.g., chips on desk and nightstands) but clean. Walls are very thin. We could hear bits and pieces of our neighbors conversations.
Bathroom: Small vanity and sink separate from toilet and tub. Bathroom was clean. Shower door did not close properly. Good water pressure.
Bed: Good bed.
Housekeeping: Average housekeeping in the room. The carpet in the hallway of the second floor was torn and presented a tripping hazard.
Restaurants: n/a but free breakfast offered in lobby. On the Sunday morning we checked out, they were behind schedule on getting breakfast out. We were in a rush and skipped breakfast.
Grounds: Clean in a newer part of El Paso.
Pool: Small pool. From a distance it looked clean, but we did not swim.
Staff attitude/service: Nice check-in but the morning staff was a bit groggy and grumpy.
Perks for status: Platinum gift/points offered at check-in.
Parking: free on site
Misc: Eat at Leo’s about 1 block away. Leo’s offers fantastic Tex-Mex and strong margaritas at reasonable prices.
Photos are of Room 412.
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- Also Known As:
- Springhill Suites El Paso Hotel El Paso