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“Affordable but needs some attention”

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SpringHill Suites El Paso
Ranked #33 of 81 Hotels in El Paso
Certificate of Excellence
Reviewed 9 January 2013

Arrival experience: Arrived early evening on a Saturday. Efficient, perky, and cute front desk clerk greeted us. Check-in proceeded smoothly.

Room (general): Mini-suite type room on a budget. LG flat screen TV, mini-refrigerator, Samsung microwave, wet bar, and good coffee maker. Furniture was worn (e.g., chips on desk and nightstands) but clean. Walls are very thin. We could hear bits and pieces of our neighbors conversations.

Bathroom: Small vanity and sink separate from toilet and tub. Bathroom was clean. Shower door did not close properly. Good water pressure.

Bed: Good bed.

Housekeeping: Average housekeeping in the room. The carpet in the hallway of the second floor was torn and presented a tripping hazard.

Restaurants: n/a but free breakfast offered in lobby. On the Sunday morning we checked out, they were behind schedule on getting breakfast out. We were in a rush and skipped breakfast.

Bar: n/a

Grounds: Clean in a newer part of El Paso.

Pool: Small pool. From a distance it looked clean, but we did not swim.

Staff attitude/service: Nice check-in but the morning staff was a bit groggy and grumpy.

Perks for status: Platinum gift/points offered at check-in.

Parking: free on site

Misc: Eat at Leo’s about 1 block away. Leo’s offers fantastic Tex-Mex and strong margaritas at reasonable prices.

Photos are of Room 412.

Room Tip: Ask for the top floor. At least you won't have stomping above you on the 4th floor.
  • Stayed: December 2012, travelled as a couple
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1  Thank utfiero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (128)
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92 - 98 of 128 reviews

Reviewed 5 November 2012

Clean room, good staff,good location,free breakfast,parking @ wi fi. Micro wave oven,frig. and coffee pot in room. Lack of insulation in ceilings, i could hear upstairs walking on floors.
Great walk in shower.

  • Stayed: November 2012, travelled with friends
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Thank dennis h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

Stay was pleasant and helpful. Rooms were what is expected for this property. Showers were nice and high enough for a six-footer and it even had good water pressure.

We had a maintenance issue and staff responded immediately. Also, housekeeping came by to service the room very early. Not good if you want to sleep past 8:00 am.

Rooms were VERY noisy. We could hear (VERY clearly) every conversation from the room above and next door. When someone was in the hall, it sounded like they were in our room. When they closed their door, it sounded like a bomb. A/C was awful and (i.e. noisy) and kept us up all night. No sleep. Overall, the property is so bad we moved to another property the next night.

Room Tip: Stay elsewhere
  • Stayed: November 2012, travelled as a couple
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1  Thank Phun-seekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2012

It is about 15 miles from the airport, and in the same lot as the Fairfield and across the street from Walmart and a theater. Lots of chain restaurants around,and driving distance to State Line BBQ, which is outstanding.
I checked in about 7, mid week when the hotel was booked and they were sending me to a room where the tv was not working. unacceptable during the playoffs. they moved me.
2nd or 3rd time I've stayed here. It's quieter than the hotels near the airport and a new property.
There is a fridge and microwave,and I really like the LED lights above the bed on the dimmer switch.

Room Tip: away from the elevators and the ice machines
  • Stayed: October 2012, travelled on business
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Thank xsiron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2012

We stayed at SpringHill Suites in El Paso on our way to Colorado. It was very nice. I was afraid after we checked in and could hear the trains in the distance that we would have trouble with noise, but that wasn't the case. I slept like a baby. The room was clean and comfortable. Free Wi-fi which was faster than we expected from prior reviews. Walked next door for Mexican food.
We recommend this hotel.

  • Stayed: October 2012, travelled with family
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Thank annsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

SpringHill Suites, El Paso is a very nice place to stay. Our room was very comfortable with a spacious floor plan as well as being very clean. The hotel staff was friendly and courteous. Even with our late arrival they made extra effort to make sure we were happy with our stay.

  • Stayed: September 2012, travelled with family
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Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2012

Excellant staff, high quaility room. We were going to Ca, so this hotel was on extreme end and placed well for eating, shopping, and close to I 10. We highly recommend this to anyone planning on spending the night in El Paso and then traveling West

Room Tip: this is back from I H10 and traffic, all rooms good
  • Stayed: August 2012, travelled as a couple
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Thank steve555Austin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites El Paso

Address: 7518 Remcon Cir, El Paso, TX 79912-3513
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 81 Hotels in El Paso
Price Range: £69 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites El Paso 3*
Number of rooms: 35
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Also Known As:
Springhill Suites El Paso Hotel El Paso

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