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“Hiton GI Does it again”

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Hilton Garden Inn El Paso Airport
Ranked #12 of 81 Hotels in El Paso
Certificate of Excellence
Cincinnati, Ohio
Level 6 Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Hiton GI Does it again”
Reviewed 17 November 2013

While in El Paso recently I stayed at the Hilton GI Aiport. This GI has the appeal of a "grand" grand hotel with high ceilings and fireplace in the lobby. They also have a really nice somewhat enclosed patio area adjacent to the bar with nice lounge chairs, tables, fireplace, TV and water fountain - a very relaxing place to enjoy the El Paso weather in the fall. Rooms are very nice and spacious with an extremely comfortable bed (firm, but that's good for me), desk and a nice bathroom with double size walk-in shower. Immaculately clean, good food, cold drinks and friendly, service oriented staff. As a smoker, I enjoyed the fact that they had nice, clean smoking rooms that did NOT smell like smoke. Though I didn't partake, they did have a nice outdoor swimming pool with jacuzzi. Definitely recommend!

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
1 Thank EuroTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
The hotel is a different place once you step inside with the décor of the lobby and bar to the rooms. I am very happy you love our hotel and the staff that make you feel part of a family. It was our pleasure having you with us and we look forward to your next stay. Thank you for those kind words and have a great day!!!
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406 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
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English first
San Marcos, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 November 2013

This was a very nice place to stay. My only complaint would just be location. It literally is right next to the highway and it is very noisy outside. However, once inside it was a great place to stay and very quiet. I enjoyed it and will definitely stay there again.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lance S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
Thank you for your comments on the hotel. Although the hotel is by the freeway you are right once inside it is very different from what a guest might expected. We want to make sure all our guest have great service and clean and quite rooms. We thank you again and we look forward to your next visit!!!
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Gallup, United States
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2013

I was here on business and stayed at the Hotel. It was a wonderful hotel, excellent service and location, near El Paso airport, near freeway, near downtown, near golf courses, easy entrance and exit. I recommend the Hilton Garden Inn.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Raymond E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
Thank you for your comments on the hotel. The staff and I are proud of the hotel and we strive to have the best service and the cleanest rooms in town. Thank you for your stay and comments and I will share with the team how pleased you are with them. Thank you and safe travels!
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Dallas, Texas
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2013

I always stay at the Hilton Garden Inn when I visit El Paso, TX. The hotel amenities are great, new location, good location and staff is so friendly. They greet you by your name. Definitely will recommend this hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank lupis1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
It was a pleasure to have you come and visit us when you are in El Paso. We want to thank you for your kind words and we hope every time you come back we give you that outstanding service. Thank you again and we look forward to your next visit!!!
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Milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

Overall the Hilton Garden Inn did a good job. Some things like the establishment or look of the room, does not exceed but it is still good. I did enjoy himself for the price I paid and that is what made it worth my time. what this hotel exceeded at was the front desk and restaurant personnel, they were kind prompt and very helpful. They were very efficient and were always trying to improve.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
Your comments do go a long way with the staff and myself. Although the rooms lack something I am pleased the staff made you feel at home. It is our goal to always find ways to improve in not just service but overall. Thank you again!!!
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Tallinn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2013

Convenient location, close to airport. Friendly staff and excellent service. Clean and comfortable room. Wifi available, pool and good breakfast. Complementary shuttle service within a radius of 4 mile was very nice. It was a very pleasant stay.

Stayed October 2013, travelled on business
Helpful?
1 Thank Lyylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
Thank you for your most recent feedback on your stay with us. I am glad to hear the hotel was what you expected and the service from the staff was outstanding. We hope that next time you are in the area we will have the pleasure of having you as our guest. Thank you and safe travels!!!
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Heber City, Utah, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 November 2013

Clean. Super helpful, welcoming and friendly staff in all departments. Very service oriented - hard to find in business hotels these days, but so great. I would stay here again in a heartbeat! I slept well in comfortable bed. Food was tasty. Bar service was friendly and welcoming.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Marty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian P, General Manager at Hilton Garden Inn El Paso Airport, responded to this review, 19 November 2013
Thank you for your comments and I am pleased to hear what great time and service you had while staying at our hotel. I will let the staff know of their accomplishment with your stay and look forward to your next visit. Thank you again and have a great day!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn El Paso Airport

Property: Hilton Garden Inn El Paso Airport
Address: 6650 Gateway Blvd E, El Paso, TX 79915-1005
Phone Number:
Region: United States > Texas > El Paso
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 81 Hotels in El Paso
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn El Paso Airport 3*
Number of rooms: 145
Official Description (provided by the hotel):
The smart choice for a stay just minutes from El Paso Airport With a great location near El Paso International Airport, you can make the most of your time in the area when you stay at the Hilton Garden Inn El Paso Airport hotel. Just off Interstate-10, you'll be within easy reach of Fort Bliss, numerous local businesses, and great shopping and dining options. Our hotel in El Paso, TX lets you stay connected with free high-speed internet access, work in the business center, or just relax with the kids at the outdoor pool. Keep fit with a workout in the fitness center, or take it easy with a drink in the Pavilion Lounge. The Great American Grill restaurant offers cooked-to-order breakfasts, lunches and dinners. With the adjustable Garden Sleep System bed, you can enjoy a deep sleep and wake-up refreshed. ... more   less 
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