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“TEN-star staff!” 4 of 5 bubbles
Review of The Gardner Hotel

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The Gardner Hotel
Ranked #45 of 82 Hotels in El Paso
Sydney, Australia
1 review
“TEN-star staff!”
4 of 5 bubbles Reviewed 17 November 2010

The Gardner offers perfectly adequate hostel accommodation, but it was the weird and wonderful old building and the friendliness of the staff that really made for a memorable stay. One thing I would wholeheartedly recommend would be to go on one of staff member Antonio's tours, if he's still offering them; our day trip to White Sands, which included innumerable little diversions to the kind of out-of-the-way sights and attractions (including foraging for pecans and stopping to look at swallows' nests under a bridge) only a local could know about, was just about the best (and cheapest!) tour I've ever taken. Antonio also -- just out of sheer friendliness -- accompanied me and another guest on a short trip across the border, and while I'm not sure I'd return to Juarez knowing what I know now, Antonio's presence made the whole thing far less daunting. In summary, I guess I'd give the Gardner around 3.5 stars on its own merit, but I'd give it TEN for Antonio if I could!

  • Stayed July 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Helix_Aspersa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 reviews from our community

Traveller rating
    17
    8
    5
    7
    6
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 August 2010

Passed through El Paso when travelling with my friend last summer. Since this was the only hostel we could find we didnt really have a choice but to stay here! Hated the experience from start to finish, found the main reception guy inappropriate, aggressive and almost menacing....no exageration. Horrible room, lonely corridors and the only other guests appeared to be homeless men. We had booked in for 7 days but left after 3 and checked into a Best Western which exceeded our budget but was worth it for a sound fearless sleep! A genuinely creepy place, old and tattered and not in a charming way. It should not be allowed to advertise as a hostel.

Stayed June 2009, travelled with friends
Helpful?
3 Thank JoJotheEskimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
690 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
5 of 5 bubbles Reviewed 17 March 2010

First, I have not overnighted in this hostel-El Paso is my home! But, I am a life HI-AYH/IYHF have travelled the world extensively, staying primarily in hostels, both solo or with my family. I KNOW what a great hostel is composed of, and the Gardner meets all of those standards. Specifically, it has a classic 1920s facade and interior. During the day, reception is under the charge of Antonio, one of the most knowledgeable persons of local El Paso/Cd. Juarez/Las Cruces/region. The lobby is chock-full of history yet has the most modern internet computer. Walk up the marble steps or take the gated/glass fronted lift to a classic European-style floor plan of 50 rooms, from backpacker dorm-style to ensuite privates. The beds are firm, the privates are luxurious with color TVs, phones, full baths, closets, etc. What I like most about the Gardner is that its location here in the thriving international community of Far West Texas validates our true international status, despite local leadership which besmirches our reputation. Wherever one might travel around the world, the presence of a budget hotel/hostel virtually guarantees the significance of the location, whether historical or contemporary. Of course, my greatest delight with hostels, besides price, is the wealth of information garnered from other travellers, often left as notes in a journal. The Gardner offers it all at a very reasonable price that will allow you to pony up for something that might not be so inexpensive.

  • Stayed March 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Juanito_Hayburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 March 2010

A great hostel in a vintage hotel! I stayed in the dorms so the room was extremely inexpensive for the night. Right in the heart of downtown El Paso so you can walk or bike ride to shops and restaurants. Very friendly and helpful staff. Also the hotel features an entertainment lounge down in the basement which had pool tables, couches where you could read or watch TV, a kitchen with a refrigerator, microwave and bar area, and a nice overview of the city's background and history mounted on the wall. A great stop for travelers!

Stayed November 2009, travelled solo
Helpful?
1 Thank mekellogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Syracuse, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 8 July 2009

I stayed here as I moved out of El Paso, great rates, but it is more Hostel than Hotel.
Non-smoking rooms are above smoking rooms; go figure, the El Paso mindless at it
again. The lobby is the best thing about the place. Cleaning was less than adequate.
The beds in the 2 different rooms for me were downright uncomfortable; again, a hostel.
Staying for 1 or 2 nights is fine, but I do not recommend a long stay, as mine was.
No eateries in easy walking distance. The place is a nightmare for the Disabled.

  • Stayed June 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank salmanal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Coast NSW
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 bubbles Reviewed 23 February 2009

stayed here four days
hotel old interesting but shabby staff excellent rooms tacky not clean share bathrooms and toilets not clean beds could do with overhaul but not much choice at these rate in down town elpaso which dies after 5 pm only one restaurant open with in walking distance at night hotel appears to cater to homeless people who get a room for a night when they can afford one

  • Stayed October 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank snoopi48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 1 July 2008

The Gardner has a great deal of period charm. I booked by stay because it was billed as an "International Youth Hostel." Unfortunately, it turned out to be an SRO hotel for itinerant men. I was awakened in the middle of the night by a man who violently pounded on my door, screaming in Spanish. He then moved on to other doors in the hallway.

I also booked because the website promised off-street parking. Upon my arrival, I was told by the hotel desk staff that only street parking was available, and that I would need to move my car after 6:00 am to avoid getting a ticket. I drove around looking for another option, but all of the nearby garages claimed to not take cars overnight. I was forced to park my car (a convertible -- easy to break into) on the street. The Gardner is located in an area where check-cashing storefronts and subprime loan arrangers outnumber convenience stores, so I was not filled with confidence. Fortunately, nothing happened.

Aside from these two problems, the place was clean and comfortable. The rooms are not air conditioned, but mine had a ceiling fan. The desk staff made excellent restaurant recommendations.

  • Liked — Time-warp interior
  • Disliked — Misleading advertising; lack of parking; close-to-homeless men wandering the halls
  • Stayed June 2008, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Continental_Op
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Gardner Hotel

Property: The Gardner Hotel
Address: 311 E Franklin Ave, El Paso, TX 79901-1211
Region: United States > Texas > El Paso
Amenities:
Hotel Style:
Ranked #45 of 82 Hotels in El Paso
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Gardner Hotel 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
** Under New Management ** The historic Gardner Hotel is under new management but has maintained its history and is still a family business. The Gardner Hotel is the oldest continually operating hotel and hostel in the city of El Paso, located near Downtown and all the pubs, cafes and clubs that encircle the University of Texas at El Paso (UTEP). The rooms still have their original antique furniture, with the exception of a few necessary upgrades, to give you a small taste of the history we have to offer. Check out the famous people that have stayed in our hotel and the the El Paso history. ... more   less 
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