Wow, talk about being taken care of; yes this is the place, Rocky was the front desk rep that attended to our needs; we made reservations thru BW800#, Rocky made the key and sent us on our way; we decided to be closer to the front office; so Rocky arranged to get us a new room; however the TV did not work; so what Rocky was there again and jumped to the occasion and assigned us another room; his friendly smile and positive demeanor it was no prob for us to move again. We were finally in our room and could not stop talking about Rocky. The next morning we were delighted to see the breakfast room; Nice set up and mini waffles (that was a plus) ready to eat and warm; we told the Manager the place was very nice and pleasantly suprising; and we acknowledged Rocky's initiative to deliver superior customer service; definitely Rocky is a keeper!
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- Also Known As:
- Best Western Airport Hotel El Paso
- Best Western El Paso
- El Paso Best Western