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“Nice Property ! Great Room ! Great Price !” 5 of 5 bubbles
Review of GuestHouse Suites El Paso Airport

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GuestHouse Suites El Paso Airport
Ranked #40 of 82 Hotels in El Paso
New Mexico
Level Contributor
152 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
“Nice Property ! Great Room ! Great Price !”
5 of 5 bubbles Reviewed 10 March 2013

Nice Property ! Great Room ! Great Price !
Louis Juarez was outstanding, it was very late i had just flown in from Istanbul Turkey, i was hungry and exhausted, he gave me agreat rate & checked me in fast, i had troubl ordering a pizza,so called it in for me & it was great, and the very knowledgable and friendly Louis Juarez made it that much better !

  • Stayed March 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheHitManMine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
    52
    48
    23
    9
    3
See reviews for
42
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
San Diego, California
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 21 February 2013

The good is that for as close to an airport as it is, it was really quiet.
- The bed was nice and soft – however the sheets didn’t fit and we ended up with them around our ankles by morning.
- The shower was an awful experience; the water coming out of the showerhead was hard and fine like needles – great for washing down stucco or your garage floor, not so great for bodies – and the towels were like sandpaper.
- Breakfast was the standard affair brought to a new low complete with mushy potato things and raw bacon.
- The décor included cheap fake plants everywhere which just looked tacky.
- None of the vending machines worked properly.
- Staff was helpful, but nobody looked like they really liked their job.

  • Stayed February 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Alex W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 16 February 2013

Hotel was clean, right across the street from the airport. Large room, flat screen TV. Electrical outlet at each bedside table was convenient. The toiletries were cheap, and the bath towel was tiny and rough. Good water pressure in the shower. The front desk attendant was very nice. We left too early to get breakfast, so I can't report on that.

  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JED53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 23 January 2013

Right by the main gate to Ft. Bliss. Staff was excellent. Rooms were large, clean and comfortable. Reasonable rates included breakfast and a free shuttle within a three mile radius. I will stay there again when I return in the fall.

  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jakd602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review, 25 January 2013
Thank you so much for taking the time to share with us and others who travel; your recent experience here at the GuestHouse. It is so rewarding to the staff and I to receive accolades from guests who enjoy the spacious rooms, value and service, we work so hard daily to provide. We certainly hope to see you again in the fall, as you mentioned. Please feel free to contact me directly any time I can be of service to you. Thank you again for choosing the GuestHouse Suites El Paso!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parker, Colorado
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 January 2013

Rooms were very clean and big. We had a dog and they were very accommodating. Staff was super nice and what a great breakfast in the morning. Even though close to airport, never heard the planes from our room.

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chuck V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review, 15 January 2013
Thank you so much for your fantastic feedback of our hotel! It is truly appreciated. I am very fortunate to have a staff that truly works hard every day to make sure that guests enjoy their accommodations and service. We certainly hope you will return soon to stay with us again, the next time travel brings you to El Paso.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxnard, California
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 5 January 2013

Nice property with very spacious rooms. King beds, sofa bed and kitchen. Well maintained and very clean. Definitely a good value for the price which was very low. A bit of advice: the entrance is in a very awkward and unepected location at a traffic light about a block from the hotel on Airway. If you are arriving at night (like we were), the very small sign at ground level at the light is impossible to see. We drove back and forth several times looking before pulling over and calling the hotel for directions. To enter, you actually turn at Convair Road off of Airway.

Room Tip: Unfortunately if you are traveling with kids, they only offer rooms with 1 king bed and a double sof...
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mysticyat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHouseElPaso, General Manager at GuestHouse Suites El Paso Airport, responded to this review, 7 January 2013
Thank you for taking the time to share your feedback regarding your recent stay with us. I am so pleased that you enjoyed the cleanliness, location and value of the hotel as well as the service from the staff. I do wish we had a larger sign at the street, but is not allowed per city
code. Hopefully the illuminated sign and outdoor lights by the property will help in that regard. We absolutely do have double bedded (queen) beds in the hotel, but may not have had that available while you were here. The next time travel brings you to El Paso, just let us know you need a double bedded room and we will do our best to get that blocked for you in advance. Thanks again for staying at the GuestHouse Suites. Please let me know personally any time I can be of service to you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dune acres indiana
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 7 November 2012

This hotel is new and modern. Its rooms are clean and nicely furnished with a sitting area and mini kitchen area. Large windows let in loads of light. BUT. The property faces a busy 4-lane road and right beyond that, an airport runway. Seeing that out our window, we asked to be moved to the back side of the building and were not affected by either the road or airport noise. I should add that air traffic subsided or even stopped altogether at night, but started early in the AM.
The breakfast was good, if unexciting. This is a very nice place to stay, if you have control over which room you are assigned. It's obviously well located for business flyers and an easy drive from I-10, which is how we arrived in El Paso and how we left.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jayclay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about GuestHouse Suites El Paso Airport

Property: GuestHouse Suites El Paso Airport
Address: 1940 Airway Blvd, El Paso, TX 79925
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 82 Hotels in El Paso
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — GuestHouse Suites El Paso Airport 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
This newly renovated (2011) GuestHouse International Suites Hotel is located adjacent to El Paso airport and the Robert E Lee entrance to Ft. Bliss. The all-suite property features amenities designed for today's travelers and include newly added HD flat panel televisions with expanded news, sports, movie and entertainment channels, free wireless high speed internet, free business center, free hot breakfast buffet, and complimentary van service to/from the airport and 3 miles surrounding. Mondays thru Wednesdays the hotel hosts a Manager's Reception where guests can unwind at the end of the day and network with other guests and associates. Other hotel features include an exercise room, seasonal outdoor pool, ATM and guest laundry. Two meeting rooms are available to accommodate groups of up to 32 persons each, classroom style. ... more   less 
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