Arrived at the Wyndham El Paso Airport last Sunday at around 9:00pm. It was a stone's throw from the El Paso airport; truly convenient, as it took 5 minutes to walk there. The lobby was small and cramped due to large, Christmas-mural-painted wooden panels separating the area under construction. Check-in was average, with little information offered by the clerk other than where my room was located. I noticed free internet was offered at two small computer stations across from the elevators.
I had a late dinner at Magnim's restaurant. The mozzarella salad was good, as were the fresh strawberries and cream. The entree prices were high, with the lowest being around $17; a bit expensive for bland hotel dining. There was little consistency to the menu with Italian salads, Mexican appetizers, seafoods, and vegetable soups. To the hotel I would recommend revamping the menu to something more local and specialized. The decor was, again, bland and uninspiring.
A continental breakfast was not offered with my room rate; a practice virtually standard in most other hotels. However, the clerk, upon check-in and at my request, did inform me that a breakfast buffet was available in the restaurant for $12. There are no other restaurants in the immediate vicinity besides those in the airport or other hotels.
After dinner, I proceeded to my room, outside and across the courtyard where the pools were located. The room was, once again, average with updating needed. There was a popcorn ceiling and dark, dated hollow-core doors. The toilet and shower room door lock didn't work. A curtain stretched across one entire wall where the window resided; a simple illusion, however, because the window was only 1/3 of the wall. And it was dirty. The second night I was there I pulled the overstuffed chair to in front of the window to read as the sun set. Under the chair were bits of paper, a piece of plastic, and much dust. The entire room felt like it needed attention from the housekeeping staff.
The bed was not the most uncomfortable that I've slept in, but certainly not the best.
All in all it was not an unpleasant experience, but certainly average. This hotel could be a great experience if Wyndham were more consistent in services and remodeling.
Positives: location, food
Negatives: housekeeping, lack of continental breakfast, small lobby
- Official Description (provided by the hotel):
- Convenience and Entertainment at the Wyndham El Paso Airport Hotel and Waterpark Located just steps from the El Paso International Airport with an on-site seasonal waterpark, the Wyndham El Paso Airport Hotel and Waterpark is an oasis for the business traveler and a playground for vacationers to the area. Guests to the hotel find a quiet setting offering a warm ambience accented by comprehensive on-site amenities and top-notch service. The hotel is also the closest full-service hotel to the Robert E. Lee gate at Fort Bliss and conveniently located within a short drive to Cielo Vista Mall, the El Paso Convention Center, and all of downtown El Paso. This one of a kind property offers a seasonal water park with a four-story waterslide, kiddy waterfall pool and the largest hotel swimming pool in El Paso. A full-service restaurant and lounge along with free Wi-Fi and a business center make it easy for guests to accomplish everything they need to do without leaving the hotel. Free parking and free shuttle service within three miles of the hotel make it easy to get around. At the end of the day, work out in our state-of-the-art fitness center or spend some time catching up with friends by the fire pit, the perfect location for those chilly El Paso evenings. The Wyndham El Paso Airport Hotel and Waterpark offers 121 spacious courtyard rooms along with 151 two-room tower suites. All rooms include free Wi-Fi, coffee makers, comfortable bedding, refrigerators and microwaves. Specialty suites are available with a full-size private hot tub along with a living room, wet bar and refrigerator. The Presidential Suite offers a king-size bed, a whirlpool-style tub, a wet bar, a living room, a dining room and two televisions. With 17,000 square feet of meeting and convention space including a tiered theatre, the Wyndham El Paso Airport Hotel and Waterpark is the best choice for meetings, reunions, and distinctive weddings. The space and the staff are flexible and ready to meet the needs of any group. ... more less
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- Also Known As:
- Wyndham El Paso Airport Hotel El Paso
- El Paso Wyndham