First of all quite surprised this ranks as the #1 ventura hotel on tripadvisor. However after looking at some of the recent reviews they are all from members with only ONE review on tripadvisor....yes just one review at this property. Interesting. Well here I am top contributor with 50+ reviews, so listen up.
Check in Arrived around 245 pm and was allowed to check in without having to pay that exhorbitant early check in fee, which I might add seems ridiculous if the room was not occupied before. Only in las vegas(and even then they often dont) have I seen charges for "early check-in" If the room is ready, let your patron check in for goodness sakes!
At check in was given a cold shoulder welcome and not made to feel COMFORTable as I was lectured about the rules and regulations of the room policy. Dont be upset that I beat choice hotels best rate guarantee and thus given a free room. As i went to my room I noticed the room had to beds and behind me i see the agent running after me to tell me that I was given the wrong room keys. Just a few minutes earlier she had my initial a document agreeing to hotel rules etc, and I noticed that the rate was listed as some amount other than $0.00 which I pointed out to her but she assured me that was just the way it was done. When she handed me the new keys she also gave me a new document to initial and sign, and what do you know, the room rate listed was $0.00. So 5 minutes into my stay and Ive been given the draconian order, sent off to the wrong room, and lied to. Yikes. Nothing really positive about the property, only highlight would be the breakfast. You DONT eat from a hotel prepared spread, instead you can go get a $6 grand slam breakfast from dennys. So i guess that isnt a positive about the property itself, as its one highlight was a service provided by someone else.
Here is some advice for readers and for the property. There is a downtown trolley that goes all the way down to harbor village and back to main street. It is complimentary and picks up across the street at the marriott. Mention this to your guests, they will appreciate the tip even if they do not take advantage.
- Official Description (provided by the hotel):
- Our property is centrally located between the Ventura Harbor Village where you'll find many unique shopping and dinning options and Downtown San Buenaventura where you can experience the vibrant cultural environment and nightlife known to this beautiful coastal gem. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, Choice Hotels, Hotels.com, getaroom.com, TripOnline SA, Evoline ltd, Ebookers, 5viajes2012 S.L., HotelsClick and Cancelon so you can book your Comfort Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Hotel Ventura
- Comfort Inn Ventura
- Ventura Comfort Inn