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“Dirty, run down, smells bad, management will not refund your money”

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Shores Inn & Suites
Ranked #20 of 23 Hotels in Ventura
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Dirty, run down, smells bad, management will not refund your money”
Reviewed 23 June 2014

My wife's mother passed away and due to Ventura having a Johnny Cash festival hotel space was very limited. I ran across the website for Shores Inn and saw some initially favorable reviews so out of pure necessity we booked on-line and prepaid three nights for a king bed room. When we arrived the room had a queen bed in it, the room smelled, the bathroom was dirty, the room itself was run down, the mini-fridge in the room had gunk in it and reeked, there was no A/C, the TV in the room was an old run down tube TV and not the flatscreen that they advertised, the area was very seedy, there were people staying there that obviously lived there, and overall it was nothing as advertised other than being close to the ocean. The desk clerk became belligerent when we said we wouldn't be staying there and refused to refund us any of our money. This experience was completely unacceptable and made a difficult occasion that much worse for us. This place is an utter disgrace.

Room Tip: If you want a good room, DO NOT STAY HERE!!!!!!
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  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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59 reviews from our community

Traveller rating
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    5
    17
    4
    29
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15
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5
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2014

I enjoyed staying there , great location, price was ok. The linens had a funny smell not sure they get changed everyday. A couple of blocks to the beach. Employees (Trevor I believe was his name) very friendly, and ready to help, made me feel at home.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Mayeta1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 24 August 2013

I have never written a bad review before but this one is bad. We were recommended this motel by their sister motel in the hills. We checked in and then 20 minutes later checked out and got our money back. The clientelle that were already staying there were yelling and screaming at each other - using foul and abusive language. Some rooms were quite clearly being used for very long term rentals by famliies that are happy to cook just using a mircrowave.

All that I could live with but the damp small that pervaded the air as you opened the hotel room was awful. My kids room had cigarette burns in the covers and to be honest I didn't even open the door or the bathroom which I believe would have been hideous - I just turned around and left.

Room Tip: Don't go here unless they overhaul their motel and change their clientelle.
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
2 Thank SurreyTravel_Bug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 October 2012

We stayed there one night. It was dirty all over. The duvet is dirty and smelly, looks like haven't been washed for years. Microwave has spills in it. The fan in the room was so loud and mad me feel I am sleeping by a operating plane! I couldn't sleep at all, the noise, the smell invests.

Horrible horrible horrible place and need to be shut down!!!!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jetjetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clovis, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2012

This Inn/Suites is short of even being that. Yes, I looked by the beach, but the area is just run down. Just take a look at my pic's. For the price you pay, you are better off staying at the Holliday Inn or even better, take the 30 - 40 min drive and enjoy Santa Barabra. Much cleaner and the reception is welcoming. Don't try to negotiate a re-found, the Manager('s) don't return calls.

Room Tip: Holliday Inn guarantees the "Best Price" or your first night is free! Book early & sav...
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  • Stayed August 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Pablo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paragould, Arkansas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 June 2012

Me and some friends stayed here a few weeks ago and lemme just say that for the price and location, it was perfect. We spent around 80$ a night for a few nights and recieved great service, the employees were very helpful, everything looked alot cleaner and better than the pix Ive seen others post, and I would live there if I had the chance.

Sincerely,
Joseph

Room Tip: Cant help you here
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  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
1 Thank Joseph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Clarita, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 June 2012

Employees of this establishment are horrible at best. The girl that worked on Sat 6/2, must be employed here, because she inn't employable at good establishments. Her attutide is just horrible. I guess she fits in with the rest of the place.

House keeping is non-existant. Room was very dirty and un kept. The room had one blind on half of the window, the other half was broken off. It looked like the walls had various items attached at one time, but were were now ripped off of the walls. It did have a TV but the remote didn't work. The little refrigerator looked like it hadn't worked for a long time and was filthy inside. The sink drains were pluged and smelled really bad. The bathtub was so filthy it wasn't usable. The main office was usually unaccessable during the day, as the folks working here were never there and the office closed around 10 pm. Familes and Couples, definitely DO NOT STAY HERE!!!!!! Singles, BEWARE!!!! Hookers, recommended. (Just remember the walls are paper thin and all of your conversations can be heard by your neighbors...

Room Tip: No satisfactory Rooms available here!!!
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  • Stayed June 2012, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Marc H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shores Inn & Suites

Property: Shores Inn & Suites
Address: 1059 S Seaward Ave, Ventura, CA 93001-3850
Region: United States > California > Ventura
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Kitchenette
Hotel Style:
Ranked #20 of 23 Hotels in Ventura
Price Range (Based on Average Rates): £
Hotel Class:2 star — Shores Inn & Suites 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Shores Inn And Suites
Shores Hotel Ventura

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