They were remodeling and it was a mess. No attempt to clean away some of the debris in the hallway that we had to walk through. No apology for the mess either. Used foodtray left in the hallway.
The little courtyard was a nice idea, except it had not been cared for. All there was, were weeds.
TV in the room did not work properly.
We were charged $10 for parking and I found a additional $2.50 charge on my credit card without explanation.
The room charge was in the high range for the poorest customer service we have had in any Holiday Inn Express and we have been in quite a few. Member PC 204740405.More