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Best Western Plus Inn Of Ventura
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Reviews (976)
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All reviewsbest westernstrain tracksmain streetyogurtwalking distancethe breakfast areanice pooldefinitely stay here againconvenient locationbed was very comfortablerestaurants and shopstwo blockscontinental breakfastshort walk to the beachcoffee makersanta barbaraclose to downtown
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Reviewed 28 December 2013

Visiting my hometown for Christmas with family was the reason for our stay. Front desk staff was friendly & helpful, easy check in. Room was quiet, never heard the train during the night. Our room was not ready when we arrived before noon. Cyndy offered to call us on our cell when it was ready. We spent the day with family celebrating Christmas (early) and returned after 10. p.m. Check-in was quick & we were soon asleep in the room. The hotel was quiet despite it's location on a main street in Ventura. The bacon & sausage were greasy (but hot enough) for our typical hotel 'breakfast'. It was fine for us after the big family dinner the night before. Check-out was quick & we were soon on our way for the day.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Dennis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded 16 January 2014

Dennis L-
We are extremely happy to hear that you had a nice holiday visit and were happy to have had a part in that. We love guest feedback and yours is certainly appreciated! Hope to see you again soon.

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Reviewed 22 December 2013

My wife, children and I have stayed at 80-90% of the Best Westerns in America over the last 6 or 7 years. There's many reasons for that choose, but I'll share the last. At Best Western Ventura employees like Cindy who displayed the excellence of quality and service that customers can expect when choosing to stay at this hotel. We were met with kind compassionate, professional and personable service. Real excellence and intelligence on display.

  • Stayed: December 2013, travelled solo
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Review collected in partnership with Best Western
Thank xrq3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded 24 December 2013

xrq3-
Thank you for sharing your experience and giving such a kind review. We Certainly are pleased that you enjoyed your stay and that Cyndy made such an impression on you. We look forward to you visiting us again, next time you are in Ventura.

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Reviewed 16 December 2013

This is a flagship motel for an already very good chain. Very clean, excellent friendly employees, a knock out hot multi faceted breakfast and a business station in your room (for those who need it), I am not even going to try a little game and knit-pick, 'cause I would have a hard time finding anything! Stay here, enjoy hot water, super breakfast (hot, cold and everything in-between), hospital clean room/bathroom, and smiles on everyones' faces!

Room Tip: Probably you should request the first floor. Plenty of well lit parking,
  • Stayed: December 2013, travelled as a couple
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Thank SJM921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded 19 December 2013

SJM921
Why hello! It was really such a pleasure reading your review! Its our guests feed back that helps us continue to improve and do the things that make them happy and at home. We appreciate you and your business. Thank you again for such a gracious review. We look forward to welcoming you again SJM921!

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Reviewed 14 December 2013

I had a slight problem with the sink. I mentioned it to Jayson of Maintenance. Wow! He informed Cindy at the front desk, and within minutes they had me in a new room. They were very friendly and accommodating!

Room Tip: Further towards the back you get closer the trains that pass by. It is quieter in the front, but, hey, maybe you love trains like I do, and don't mind a few horns sounding in the night. They are located within walking distance of the Mission San Buenaventura, and all the nifty little shops and eateries on Main Street. Loved the stay. Jason M.
  • Stayed: December 2013, travelled solo
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Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded 16 December 2013

Jason M
Why thank you for your review. I'm glad that we were able to address any issue prompt and to your satisfaction! We do feel fortunate to be in such a great location to the beach an downtown. Its awesome to know you enjoyed it. We appreciate you and your feedback and we to see ya again soon!

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Reviewed 9 December 2013

Nice hotel with some problems. Staff was great, but things were not mentioned. Get there early parking is limited, no room trailers. If you like trains they run right behind the hotel until after 10PM and blow their whistles. Room had a musty wet smell which was strong. Beside the smell it was a nice room.

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Best Western
Thank Gary S. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this reviewResponded 10 December 2013

Hey Gary S. S
I would love to thank you for dropping us a line! I do apologize that if you were less than satisfied. We typically have no problem with parking. The Parking lot does fill up when we are busy but we do our best to accommodate our guests. We hope that you would give us another chance to provide you with superior customer service. If we are made aware of absolutely anything during your stay we will do what we need to, to make sure your stay is an enjoyable one and that you are happy. We appreciate your business and our guests are important to us!

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