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Courtyard Newport News Yorktown
Ranked #1 of 8 Hotels in Yorktown
Certificate of Excellence
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great place to stay!”
Reviewed 28 June 2012 via mobile

We wanted a central location. Saw the other reviews & decided to stay. Top notch in customer service, room comfort & cleanliness, and surroundings. Bistro is nice. It was great to pick up a Starbucks coffee in the morning or a relaxing beer at night. Other places to eat are close by too. Very nice area.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Joy1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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207 reviews from our community

Traveller rating
    96
    74
    20
    12
    5
See reviews for
70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2012

My wife and I travel to the Newport News area about once a year. We have stayed at this Courtyard in the past and have away been warmly welcomed by their wonderful staff. We were expecting the same welcoming during this visit and were excited to see the new look of the hotel. When we arrived we were checked in by Christi. We were both taken back by how rude and abruptly she spoke to us. She acted as if she was doing us a favor by allowing us to stay there. We were so accustom to the welcoming smiles of the employees of years past, that we were shocked by her behavior. Needless to say it definitely dampered our experience this time.
On a better note, the room was lovely. Extremely clean. Breakfast was definitely not what we were use to. We missed the wonderful buffet. We chose to eat out side of the hotel. However my wife did enjoy having a Starbucks latte available first thing in the morning.
We will definitely think twice before booking this hotel again. I would prefer the older looks of the hotel with the more friendly staff, than this "updated" look and staff.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelJohn10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellicott City, Maryland
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2012

This is Courtyard is everything you expect from Marriott. Friendly, attentive staff. Well maintained rooms and lobby. Location is centrally located to Yorktown, Jamestown and Williamsburg. Close to several restaurants and shopping center.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 June 2012

The customer service was wonderful from the front desk. The room was marvelous and very clean. The room was very convient on the first floor. I would definitely advertise and visit again.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank impala75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 May 2012 via mobile

Bueatiful, clean and spacious new room had no reservation but wasn't a problem friendly and accomodating staff they serve drinks in the lobby and food a little pricey though restaurants within walking distance will return when we are in the area again

Stayed May 2012, travelled as a couple
Helpful?
3 Thank DerekandLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuttgart, Germany
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 May 2012

I've been Platinum on Marriott for YEARS! I stayed at 165 Marriott properties last year alone! Yes, I have my favorites! I love Zurich dowtown and Marriott Heidelberg, Iliani in Hawaii, Marriott at Lake Union in Seattle and many others and I stay at alot of propertis here in Europe! This property has - By Far the BEST Customer Service EVER! I was told they pride themselves on Customer Service - and they do! They were the only Marriott property that would provide to/from trans to the Airport on Memorial Day Weekend. I was greetd by a great lady and the happiness never stopped! Everyone from the maid to the Manager is very nice and helpful! The property just went thru a 2 Million dollar renovation and is in a Great location. Located in the suburbs of Yorktown on a Golf Course! Plenty of food choices across the street and great jogging and walking trails!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GCheek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2012

I called after midnight hoping to be able to get a room, after an exhausting drive from the north. Got an excellent rate for a 2 night stay. The location could not have been better, whatever I needed was nearby. The staff was wonderfully accommodating and very friendly. The hotel is undergoing renovations but did not interfere in any way with my rest.
Highly recommend this place and would stay here again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harleyuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Newport News Yorktown

Property: Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Yorktown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Marriott
Yorktown Courtyard

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