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“Great place to stay”

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Courtyard Newport News Yorktown
Ranked #1 of 8 Hotels in Yorktown
Massachusetts
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great place to stay”
Reviewed 15 November 2013

This is a terrific Courtyard. The staff is wonderful - friendly and accommodating. We stayed in a King room with a sofabed. Very comfortable and modern. This will be our hotel whenever we're in the Yorktown area.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Pattycakes726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 18 November 2013
Good day Pattycakes726,

I would like to personally "Thank You" for choosing the Courtyard by Marriott Yorktown for your recent stay!

Our continued goal is to meet and exceed the expectations of each guests from the moment they check in to the day they depart. It's always a pleasure when guests such as yourself are able to be impacted by the friendliness of my staff as we value your business and want to ensure that you feel "at home" while staying with us. I am also glad to hear that your King room was comfortable and the modern décor was pleasing to you.

Again, thank you for choosing Courtyard by Marriott Yorktown for your stay, and we are glad that you will be staying with us again, the next time you are in the Yorktown area, as it will be our pleasure to see you again!

At Your Service,

Tracey Spencer
General Manager
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210 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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English first
Zephyrhills, Florida
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 November 2013 via mobile

The property hosted a group for board meetings and meals. The staff was so attentive to the needs of everyone and so friendly, it truly felt like home. It's the only hotel I stay at when visiting the area.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 2 November 2013
Good day Eddie K,

Thank you for choosing Courtyard by Marriott Yorktown for your groups meetings & meals. It's our continued goal to ensure that everyone feels at home when they stay with us as it's our pleasure to be at your service.

I'm also pleased to know that the staff was attentive to your groups needs and your stay was a great experience.

I look forward to your next stay with us the next time you find yourself in the Yorktown area.

At Your Service,

Tracey Spencer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Alabama
Level Contributor
163 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 31 October 2013

Overall, I enjoyed staying at this Courtyard. The location can't be beat. Easy distance to most locations in the area for work and pleasure, and has some great restaurants and shopping very close to the property. The front-desk staff were wonderful and I enjoyed the Monday Night Football activities when I arrived. The rooms are small, as are all Courtyards, but I've come to expect that and I am fine with it since I was by myself on business. The beds are comfortable and the amenities are many. However, I did not have a good internet experience. The WIFI signal was weak, and it was constantly dropping me and making we reconnect again. Even when connected it was very slow and sporadic. For me, this is very important when choosing hotels to travel for business, because I need the internet to work in the evenings when I come back to my room. Perhaps it was just the location of my room, because I see other reviewers did not have similar problems. Hopefully, for this Courtyard, it was just a glitch and I am sure it will be better going forward. Again though, overall good Courtyard, enjoyed it.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank launcher69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 2 November 2013
Hello Launcher69,

Thank you for your recent stay at the Courtyard by Marriott Yorktown! I'm glad that your room was comfortable and met your expectations as we value your business.

I would like to apologize for the inconveinence you experienced with the WiFi while you where here, I understand how frustrating it could be to have a slow internet connection while trying to get some work accomplished. I do want to thank you for the feedback as well as your patience regarding this issue.


We understand the importance of being in a central location that is conveinent to work as well as places of interest & pleasure while you are away from home and having Courtyard Yorktown close to restaurants and shopping gives our guests the opportunity to enjoy the surrounding area.

Courtyard is a proud sponsor of the NFL and I'm glad you enjoyed the Monday Night Football activities we provide to our guests. It's our pleasure to be able to provide excellent service and activities for our guests.

I'd like to personally welcome you back to stay with us the next time you find yourself in the Yorktown area on business or for pleasure.

Thank you again for choosing Courtyard by Marriott Yorktown, we hope to see you soon!

At Your Service,

Tracey Spencer
General Manager
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Savannah, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2013

The hotel staff was some of the best I have ever encountered at a hotel for the price. The military rate of $77 was a phenomenal rate for the comfort we experienced. Very clean and comfortable beds. The enthusiasm for football was great and made us feel at home. Our family was in town for a funeral and stayed 3 days. We have 3 kids and the front desk had a cot brought up for us d/t our error in only booking for 4. Thank you Courtyard!

For those looking for free continental/hot breakfast, this is not the place. Coffee is only complimentary in the room, not the lobby. Bistro is pricy, however there are alternatives within walking distance. For our family, this was just a surprise! All hotels we have stayed in for this price range always offered some sort of breakfast.

I would stay here again, but if Hilton Garden Inn across the street has free breakfast for same room price, we will be trying it next time. With 3 kids, breakfast is an important item to consider when booking a trip,

Internet was the only other issue we encountered....very slow, only 1 bar the entire 3 days we were here.

  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank cdirby34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 30 September 2013
Good day Cdirby34,

Thank you for staying with us at the Courtyard by Marriott Yorktown. I'd like to extend our deepest condolences for your loss. I am glad to hear that my staff was able to accommodate the family with bringing you a cot and that you had a comfortable stay.

I understand the importance of offering breakfast to our guests who have children and apologize for any inconvenience this may have caused your family as we value your business.

I also wanted to apologize that the internet was working slowly for you during your stay, as this is not something that normally occurs and I fully understand how this could be frustrating when utilizing the internet.

I do welcome your family back to stay with us whenever you find yourself in the Yorktown area as it would our pleasure to have you again.

Have a great day!

At Your Service,

Tracey Spencer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2013

This hotel was a great stay. Freshly remodeled with Starbucks serving breakfast, lunch and dinner. Restaurant was clean and the food was plentiful as well as good. Service was super fast. The Gym is terrific and the pool cooled us off on the summer day we were there. Parking is a breeze. Room was remodeled and clean.

Room Tip: I have stayed here sever times and have had a good room each time. Some of them have a small balcony...
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Allwest1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 23 September 2013
Good day Allwest1,

Thank you for choosing to stay with us again at the Courtyard by Marriott Yorktown while you were in the Hampton Roads area.

We value your business and I am glad to hear that once again the staff made your stay a pleasant and comfortable one. I am happy to also hear that your experience with our Bistro was just as great and the service you received was "super fast".

Thank you again for choosing to stay with at the Courtyard by Marriott Yorktown and we welcome you again the next time you are in the Yorktown area.

Have a great day!

Tracey Spencer
General Manager
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Philadelphia, Pennsylvania
2 reviews
Reviewed 6 September 2013

Very nice hotel. Stayed Labor Day weekend. Excellent location to 2 of my favorite restaurants - Ruby Tuesday & Texas Roadhouse. Both in the parking lot can walk to. Front desk staff very courteous especially at check-in. Gave me a virtual tour of the hotel. Definitely made me feel welcome.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LEROY D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 9 September 2013
Good Day Leroy D,

Thank you for such a great review and I will be sure to share it with the entire staff!

We strive to make each guest that walks through our doors feel that "at home" welcome feeling and I am glad to hear that you felt it from the moment you checked in.

Courtyard by Marriott Yorktown, is conveniently located where many guests can enjoy some of their favorite restaurants and I'm glad to hear that two of yours were within walking distance.

Thank you for choosing Courtyard by Marriott Yorktown for your holiday stay and we look forward to you returning the next time you are in the Yorktown area.

Have a great day!

At Your Service,

Tracey Spencer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake of Ozarks
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 September 2013

We stayed for two nights at this hotel while in the Williamsburg and Yorktown area. The hotel is located in a nice suburban area with good restaurants very close to the property. If you like Mexican, try the restaurant in the shopping center across the street from the hotel. We had a King suite that was very clean and nicely furnished. The bed was very comfortable. The front desk staff was friendly, helpful, and very responsive to the only small problem that we encountered during our stay. The breakfast was not free and we did not eat at the hotel. I would highly recommend this hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billatlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 9 September 2013
Good day Billatlake!

Thank you for choosing to the Courtyard by Marriott Yorktown for your recent stay!

I am glad to know that your stay was a pleasant one and that my Front Desk staff was not only friendly, helpful and responsive to the small issue. It's our continued goal to ensure that all your needs are met with excellence and in a timely manner.

We look forward to you coming back to visit with us the next you are in the Yorktown area.

Have a great day!

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Newport News Yorktown

Property: Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Yorktown
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Marriott
Yorktown Courtyard

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