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“Clean and Comfortable”

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Courtyard Newport News Yorktown
Ranked #2 of 8 Hotels in Yorktown
Reviewed 28 April 2014

We were in town for what turned out to be an "event weekend" at the hotel, so it was a full house of athletic teams all over the building. Despite all the kids, our overall stay was still very comfortable, and noise was never an issue.

Check-in was prompt and friendly, and our room was clean and ready upon arrival. We stayed in a king bedroom with a pullout sofa for our daughter, and both beds were comfortable. The bathroom was a good size, though the sink area is a bit small - good for two people, cramped for three or more.

The room came with a microwave and refrigerator, and both worked well. We took advantage of these buy bringing our own cereal, milk, and oatmeal for breakfast, but if you don't bring your own, there is a grocery store nearly across the street from the hotel.

Overall, it was a good stay, and we would stay here again if we revisited the area.

  • Stayed: April 2014, travelled with family
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1  Thank JennJ14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 30 April 2014

Thank you for taking the time to give us feedback on your recent stay at our hotel. We are delighted that your stay with the Courtyard Newport News Yorktown was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.


Sincerely,
TRACEY SPENCER
General Manager
Courtyard by Marriott
tspencer@cyyorktown.com
7578749000

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117 - 123 of 220 reviews

Reviewed 15 April 2014

Had a very nice weekend stay at the Courtyard Newport News Yorktown. The room was very comfortable and the staff was very friendly and accommodating. Very convenient location, close to shopping and to a variety of good restaurants. This hotel is in my top three of places to stay in Newport News, along with the Marriott City Center and Courtyard Airport.

  • Stayed: April 2014, travelled with family
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1  Thank JLSXX9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 18 April 2014

Thank you for taking the time to give us feedback on your recent stay at our hotel. We are glad to hear that you enjoyed your stay with us here at the Courtyard Newport News Yorktown.
We take great satisfaction in knowing that your needs were met and that this was a great experience for you.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Tracey Spencer
General Manager

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Reviewed 14 April 2014 via mobile

We stayed here for 3 days and had a great time!

When we arrived to the room,
It had our requested crib already set up with a nice layout of towels and a small toy on the bed for our baby. The hotel staff was very friendly with the exception of two ladies working Starbucks on Sunday morning. We came as they were cleaning up and when we requested drinks they complained that they were trying to close (drinks are served all day). The other staff was exceptional! The rooms were very clean and anything we needed fixed they were very prompt to tend to it (our door handle fell off and air conditioner was a lil warm) but they fixed it immediately! Also, something we liked was that when we were still sleeping and they passed our room for room service, they left a note under our door to let us know that we could request towels or the room to be serviced at our convenience.

The toiletries they provide are great, the only change I would say is more drawer space in a room with 2 queens. They also provide microwaves and a fridge. Great stay!!!

  • Stayed: April 2014
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Thank Angeline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 18 April 2014

Thank you for taking the time to give us feedback on your recent stay with us. We are delighted that your stay with the Courtyard Newport News Yorktown was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Sincerely,

Tracey Spencer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2014

We visited relatives during this trip and found this particular Courtyard/Marriott to be a very wise choice as our place to stay for a few days.
Our room, itself, was clean, comfortable and there were good restaurants right next to the facility.
In fact, the entire establishment was very clean and very comfortable.
Also, this Courtyard/Marriott is located close to Williamsburg where were going to
The entire staff was very friendly and very helpful during our entire stay.

  • Stayed: August 2013, travelled with family
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1  Thank BILL P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher P, Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 21 January 2014

Thank you so much for your kind and memorable feedback from your recent stay with us! I'm so delighted that you found everything you needed during your stay. Our staff, our guests, and our Courtyard family are honored that we could be at your service, and we are eager to provide you with service so memorable on your next visit to the area. I have spread the word to everyone as it's so nice to hear that our team is taking care of or guests.

Please don't hesitate to make our home your home on your next visit to Yorktown or the surrounding area.

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Reviewed 14 January 2014 via mobile

I travel to the Yorktown-Newport News area frequently for business. I usually stay here. The Marriott staff is very friendly. However, they need to change computer vendors since I had a lot of trouble printing at the computer stations in their business center. Fortunately the staff went out of their way to help me print what I needed.

Stayed: January 2014, travelled on business
Thank C Jay R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 17 January 2014

Thank you for returning to stay with us at Courtyard by Marriott Yorktown.
I am glad to hear that your most recent stay was pleasant and my staff took care
of your needs.
I sincerely apologize for the inconvenience you experienced with our business center.
Please rest assured that this issue will be address immediately.
I would like to personally welcome you back to the Courtyard by Marriott the next time
you find yourself in the Hampton Roads area.

At Your Service,

Tracey Spencer
General Manager

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Reviewed 4 January 2014

Standard, updated Courtyard. Nice rooms and very friendly staff. Has a small, but well equipped fitness center. Location is in a non-descript office park, but very close to I-64. A few restaurants are within walking distance and there is a shopping center (not a mall) across the main road. Has a small café for quick serve meals; I only had breakfast and it was fine.
BOTTOM LINE: Pleasant enough, but no reason to pay a premium.

  • Stayed: December 2013, travelled on business
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Thank Davidwatts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 8 January 2014

Thanks for taking the time to post a review about our hotel. We know many people read reviews and take a cue from guests like you.
I would like to personally welcome you back to the Courtyard by Marriott Yorktown the next time you find yourself in the Hampton Roads area on business or pleasure as we value your business.

At Your Service,

Tracey Spencer
General Manager

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Reviewed 31 December 2013

The personnel at this hotel, from the front desk clerks to the food and beverage staff to housekeeping, were uniformly friendly, pleasant, and capable. I won this my room on an opaque site but was treated like a valued guest nonetheless. We used the pool and hot tub area on two nights, and it was clean and well-stocked with towels. The room was quiet and attractive and bathroom clean. The desk clerk gave us a room with two queens at my request, and while the bedding was fine, the mattress had too many previous guests' body divots for me to call it really comfy. We had a fridge and microwave as well. Very convenient location. Would happily stay here again!

  • Stayed: December 2013, travelled with family
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1  Thank marylander222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this reviewResponded 8 January 2014

Thank you for taking the time to provide feedback on your stay here at the Courtyard by Marriott Yorktown, Virginia. We are very happy to hear that you enjoyed your stay with us! I have shared your review with the entire staff.
We look forward to seeing you again the next time you are in the Yorktown area.

At Your Service,

Tracey Spencer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Newport News Yorktown

Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Yorktown
Price Range: £63 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Marriott
Yorktown Courtyard

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