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“A Decent Courtyard” 4 of 5 bubbles
Review of Courtyard Newport News Yorktown

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Courtyard Newport News Yorktown
Ranked #1 of 8 Hotels in Yorktown
Certificate of Excellence
Philly
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A Decent Courtyard”
4 of 5 bubbles Reviewed 31 July 2014

This is decent Courtyard. Rooms appeared to be recently refurbished - although the area around the tub did not appear to participate fully in the rehab.Furniture was in good shape. Bed was comfortable. Exterior property is not particularly appealing – tightly wedged in between two restaurants (Lone Star and Ruby Tuesday) – but that made for a very short walk to dinner. There was also a Mexican place right across the street. Employees were pleasant and helpful. I’m not familiar with the area to know about alternate hotel choices, but this was not a bad choice. I’d return. My first try though would be to get into the nearby Marriott at per diem – unable to arrange that this time.

Room Tip: You can overlook Ruby Tuesdays or overlook the Lone Star Stakehouse - take your pick. Further from t...
See more room tips
  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank PhillyArtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 2 August 2014
Thanks for taking the time to post a review about our hotel.
We know many people read reviews and take a cue from guest like you.
Our staff take great satisfaction in knowing that your needs were met and this
was a good experience for you.
We look forward to seeing you again during your next visit to Yorktown, Virginia.

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

204 reviews from our community

Traveller rating
    95
    72
    20
    12
    5
See reviews for
68
36
13
54
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Naples, FL
Level Contributor
434 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed 26 July 2014

We selected this property for no other reason than it was minutes from family we were visiting in the area. It was very good as it suited out needs perfectly. We noticed that it used by a number of families and in-transit military. Our room was clean and had a comfortable Marriott king bed. It had a microwave and mini frig that we did not use. The informal bistro provided the light breakfast we needed to get us started. They must have been booked as we were assigned a handicap room, an ordinary room with extra grab rails in the tub-shower and a commode that was a few inches taller than most. What pleased us with the friendly professional staff . . . you know, good old southern hospitality. We would call it an economically priced, no-surprises place to stay. A stark contrast to the luxury Trump Int'l on Central Park we stayed at in NYC a month before, and each provided that same good night's sleep. The CY at much, much lower price.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ohgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 28 July 2014
Thank you for choosing our hotel for your lodging needs. Please except my sincere apology for the
handicap room. I am glad to hear that your recent stay was a pleasant one and that my staff made you feel welcomed. We continue to strive to ensure that all guests feel "at home" when they come through the doors until the day they depart. I have shared your review with my entire staff.
We look forward to serving you again in the near future.

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, New Jersey
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 25 July 2014 via mobile

We used this property as our home base for 2 nights while visiting Williamsburg. Location was about 20 mins from the park. I like having options to eat walkable from the hotel. Supermarket is also just on other side of highway which was great also. Room was very clean and comfortable. Property was quiet and overall would stay here again when coming back to the area.

Stayed July 2014, travelled with family
Helpful?
Thank art s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 28 July 2014
Thank you for choosing the Courtyard by Marriott Yorktown for your lodging needs and the feedback regarding your stay.
We are glad to hear that you enjoy your stay with us.
We take great satisfaction in knowing that your needs were met and that this was a great experience for you. We look forward to seeing you again in the near future.

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Bern, North Carolina
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

We've been staying at this marriott for at least 10 years. It's a very welcoming place, quiet, well maintained and meeting the standard we expect of a marriott courtyard. It's in a park like setting located close to numerous restaurants and a very nice shopping area. Movie theaters nearby and an indoor pool make this an attractive place for families.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 394JaneD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 25 July 2014
Thank you for your comments with regard to your recent stay at the Courtyard Yorktown. We look forward to welcoming you back to our hotel the next time you are in our area.
Thanks for choosing our hotel.

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Modesto, California
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

My wife and I had the opportunity to visit the east coast (being from California) and visited Yorktown and other sites. We choose to stay in Yorktown as it was centrally located to the sites we were to visit. This hotel was ideal. From the cheery welcome by the staff to the friendly last day, we enjoyed the hotel to the highest. The Bistro was fun and entering. The pool was ideal (if not a little bit over crowded) and the rooms were very comfortable, clean and spacious. We will definitely return for another stay.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 25 July 2014
Thank you for choosing our hotel for your lodging needs! We are so happy that you enjoyed your recent stay here at the Courtyard Yorktown. I have shared your review with the entire staff. We take great satisfaction in knowing that your needs were met and that this was a great experience for you.
We look forward to serving you again in the near future.

At Your Service

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington, Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 July 2014

This was a very nice place to stay,clean large room. It was very quiet and the staff were very nice.You are able to walk to get something to eat or you can eat at the hotel.We felt safe staying there.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gerald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 22 July 2014
Thank you for taking the time to provide feedback on your stay here at the Courtyard by Marriott Yorktown Virginia. We are happy to hear that you enjoyed your stay with us. We take great satisfaction in knowing that your needs were met and that this was a great experience for you.
Thank you for choosing our hotel for your lodging needs.
We look forward to seeing you again during your next visit to Yorktown, Virginia.

At Your Service,

Tracey Spencer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark, Delaware, United States
Level Contributor
261 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 bubbles Reviewed 27 June 2014

I believe anyone can have a bad day. My issue had to do with the disregard of my profile as it related to "Feather Free Room." I did not realize until 11PM when I was going to bed that the pillows on my bed were down feather. For me it is not just a preference; it is a necessity to have the hotel verify and honor this need. I have allergies and Asthma and as soon as I turned down the covers my throat started to close.
Now the hotel did change them out in 45 minutes and they provided a recompense as well as some meals to offset my issue. But with this kind of a need, I would prefer they get it right the first time. All the people showed concern after the fact. That is why I would still use this property - all the staff genuinely care. Their meals are tasty and and the rooms are very nice.
But Please, Please, no feathers in the future.

Room Tip: On check-in, make sure they check your profile
See more room tips
Green Features: The hotel segregated paper from plastic. In the rooms they used a single serving type of coffee maker to minimize the use of glass pots. I would suggest that they provide recycle containers in the guest room. This would enable guests to active participate in the re-cycling efforts of the hotel.
  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracey S, General Manager at Courtyard Newport News Yorktown, responded to this review, 29 June 2014
Thank you for taking the time to share your experience with the Courtyard Newport News Yorktown.
Please accept our sincere apologies for the inconvenience you experienced with your room. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You can rest assured your concerns had been address and appropriate actions has been taken. We would like to regain your trust and hope to serve you again in the future.

At Your Service,

TRACEY SPENCER
> General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Newport News Yorktown

Property: Courtyard Newport News Yorktown
Address: 105 Cybernetics Way, Yorktown, VA 23693-5615
Region: United States > Virginia > Yorktown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Yorktown
Price Range (Based on Average Rates): £
Hotel Class:3 star — Courtyard Newport News Yorktown 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard By Marriott Newport News Yorktown Hotel Yorktown
Courtyard Yorktown
Yorktown Courtyard
Yorktown Marriott

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