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“Weekend getaway!”

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Candlewood Suites Newport News
Ranked #5 of 8 Hotels in Yorktown
Reviewed 4 December 2011

I recently spent the weekend at Candlewood Suites while visiting family in the area. The room was very spacious and the small kitchenette was perfect for my needs. The bed was extremely comfortable and the bathroom was very clean. The best part of my stay was the friendly front desk staff. Doug at the front desk was incredibly friendly, helpful and knowledgeable about the area. I look forward to my next visit.

  • Stayed: December 2011, travelled with family
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1  Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this reviewResponded 6 August 2014

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84 - 90 of 110 reviews

Reviewed 3 November 2011

I often stay at Candlewood Suites during business travel and the Newport News, VA property is in very good shape. The staff are friendly, the room was very clean, and the furnishings are in very good condition.

Candlewood Suites caters multi-day stays with larger than average kitchenettes, living / sitting area, work area, bedroom, bathroom, and plenty of closet space. Room service is offered weekly. There is a full size refrigerator, two burner stove top, and a microwave. Overall a great place to work and camp out for a few days.

There is no free breakfast but that's not the idea with this type of suite property. The price is very reasonable for the area.

  • Stayed: November 2011, travelled on business
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1  Thank RoadWarrior61323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom_10, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 15 November 2011

Thank you for sharing how your stay was with us. You've summed up our property to a T as well! We look forward to having you again.

M. Lynn Folsom,
General Manager

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Reviewed 16 August 2011

we just stayed here one night so we could see yorktown on the way to virginia beach. The rooms were clean with microwave, stove , fridge and ice maker present. the front staff was friendly and helpful and they did have a small pantry that you could purchase food from in a pinch. plenty of resteraunts within a short distance but not much walkable.

  • Stayed: August 2011, travelled as a couple
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Thank kimcht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom_10, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 15 November 2011

Thank you for sharing how your stay was with us. We're glad you had a pleasant time. We appreciate your business and hope to see you again!

M. Lynn Folsom,
General Manager

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Reviewed 2 July 2011

The hotel was exactly what I expected from a hotel within this price range. The room was great and the staff were always very helpful. I would rate this hotel average because it wasn't bad but it didn't exceed any expectation either.
Pro: The hotel is a great price and is a 15-20 drive to (Busch Gardens, Colonial Williamsburg, etc).
Con: There was no free breakfast which you come to expect at many IHG hotel chains.

Room Tip: Ask for extended stay room.
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  • Stayed: July 2011, travelled as a couple
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Thank Neoscarecrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this reviewResponded 6 August 2014

Thank you for your feedback.

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Reviewed 10 June 2011

I spent three nights here and found it to be the perfect place for my needs. The room was very large and the small kitchenette had everything I needed -- enough plates, utensils, dishes for microwaving, a full refrigerator, and dishwasher. The bed was incredibly comfortable and the linens nice. Housekeeping is done only weekly, but if you want new towels...and I did...they are easily obtained from the front desk. I liked not having someone come in daily; it made the place feel more like mine. This would be a five star review except for the cleanliness factor. I found stray hairs, including some in one of the beds -- UGH! The kitchen area was very clean but just a bit more attention to the bath and the overall room would have made this a complete rave review.

  • Stayed: June 2011, travelled solo
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Thank alwaysmoving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom_10, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 21 June 2011

Thank you for sharing how your stay was with us. We are happy everything went well. We are so sorry to hear about the Housekeeping issue you had during your stay. We are thankful that you shared it with us because that is the only way we can improve is if we know. We appreciate your business and hope to see you again.

M. Lynn Folsom,
General Manager

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Reviewed 31 January 2011

A great place to stay. The ladies are friendly and always have a smile. They are very helpful when we forget things its great to come back from a hard days work and see Deborah s big smile

  • Stayed: January 2011
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Thank temps59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Folsom_10, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 21 March 2011

Thank you for sharing how your stay was with us. We appreciate your business and hope to see you again.

M. Lynn Folsom,
General Manager

Report response as inappropriate
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Reviewed 23 January 2011

I have stayed at this hotel several times over the past few years. This time things weren't as perfect as they had been in the past. When I checked in, the front desk agent (Deborah, pronounced Deh-BOR-ah) told me they had given me a "handicapped accessable" room (I am NOT handicapped). When I asked her why, she explained that all of the rooms in my price range had already been booked. I found that odd because the parking lot was practically empty during my weeklong stay (not to mention that I had paid for my room nearly six months in advance). After I saw the room, and didn't like it (the shower head was too low for me - I am 6'2") and NO storage area in the bathroom - presumably so a wheelchair could move around), I told her I wanted something different. Since the type of room I had reserved was "sold out", she upgraded me to a one-bedroom suite for the same price! That was great and I ended up with a terrific room (#120) for no additional money. Everything was fine except for the time I went to do laundry (free for hotel guests) only to see an "out of order" sign on both the washing machines. I asked the front desk when they expected them to be fixed. They said probably the next day, and they were right. They were fixed the next day. It's a good thing I was there for more than one night because I would have been really irritated if I couldn't have done laundry. The internet was rather odd. Although they advertise wireless internet, I still had to connect my laptop with an ethernet cord. It wasn't a big deal but I don't consider that "wireless". I even tried it without the cord and there was no wireless signal at all. Once connected, you are given two choices: "Basic" internet for no charge or "Premium" internet for a fee. One day I decided to try the "premium" and there was practically no difference. Don't waste your money; stick with the free service. There had been a big snow right before I came but for the entire week I was there, the whole parking lot was a solid sheet of ice. Maybe they had no way of removing it but I thought it was pretty dangerous. Overall I would recommend this property. But if they try to give you a lesser room than you paid for upon check in, you will likely get what you wanted - or better - if you complain.

  • Stayed: December 2010, travelled solo
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Thank timbolester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this reviewResponded 6 August 2014

Thank you for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Newport News

Address: 329 Commonwealth Dr, Yorktown, VA 23693-5651
Phone Number:
Region: United States > Virginia > Yorktown
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Yorktown
Price Range: £58 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Newport News 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
Consider Us Home @ the Candlewood Suites extended stay hotel Newport News -Yorktown - Hampton Roads Area, VA. The Candlewood Yorktown Newport News hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located @ exit 256B of I-64, near I-664, minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers near access to Ft. Eustis, NASA, Langley AFB, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, Newport News Navy Shipyard, Williamsburg, Hampton Coliseum & the Hampton Roads Convention Center. The Candlewood Suites hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/DVD players & free wired Internet. Other features include 24 hour business center w/ free Internet, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 
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Also Known As:
Candlewood Suites Newport News Hotel Yorktown
Candlewood Suites Yorktown
Candlewood Yorktown
Yorktown Candlewood Suites

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