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Candlewood Suites Newport News
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Reviews (110)
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All reviewsnewport newsfront deskdog walking areaseparate bedroomfull size refrigeratorfree laundrymanager chrislong term staywashers and dryersice makerroom was clean and comfortablefitness centergas stationlarge rooma couple dayswould stay againbusiness center
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Reviewed 30 August 2013

I recently stayed with my husband and 2 sons for 2 nights in a 1-bdrm suite. Check-in was quick. Hotel staff very nice. Room was nice and clean. Full size refrigerator, microwave, and a stove top for cooking. Room was stocked with plates, cups, pots, anything you could think of. And the windows open! It was so nice to stay in a hotel and have a fresh breeze blowing in. My only complaint would be that the AC did not seem to flow into the bedroom from any vents, so we had to keep the bedroom door open. The reviews on this site helped me choose this hotel. After the many letdowns from hotels in Hampton Roads, VA, we will gladly return to Candlewood Suites in Yorktown.

Room Tip: Note that there this hotel has smoking and non-smoking rooms. It seems that smoking rooms are all on 1 floor so you may want to keep that in mind.
  • Stayed: August 2013, travelled with family
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1  Thank ceecee1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PHFCW, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 3 September 2013

Dear ceecee1224, Thank you for taking the time to post your review of the Candlewood Suites Yorktown! We were delighted to hear that you & your family enjoyed your stay with us, including our spacious one-room suites. A lot of guest usually miss the vent in the bedroom that you turn on that circulates the A/C. I do apologize for any inconvenience that may have caused. Thanks again for choosing the Candlewood Yorktown and we hope to see you again!

Kindest Regards,
Melissa Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2013

After leaving Washington went down the coast and decided Newport News would be a good place to stay to visit Yorktown,Norfolk & Portsmouth. The rooms are very spacious and well equipped especially if you want to cater for yourself as they have huge fridges with ice making facility, combination microwave & cooker & sink plus crockery etc.. We only did our own breakfast but you could do other meals as plenty of room. The rooms are not serviced daily but this is no problem as they are very clean and well kept. Unlike some places we stayed the towels were so soft and fluffy - gorgeous.. Although it is situated on a main highway there is an UNO Chicago grill a very short walk away. If needing accommodation in this area would definitely recommend.

Room Tip: Twin Queen bed rooms slightly bigger
  • Stayed: July 2013, travelled as a couple
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4  Thank uktravellerHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PHFCW, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 1 August 2013

Dear uktravellerHampshire, It was our pleasure to have you here at Candlewood Suites Yorktown!! We are extremely happy that we didn't disappoint you with our service or hotel accommodation, it will be our pleasure to Welcome you back anytime you are in the area.

Kindest Regards,
Melissa Perry
General Manager

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Reviewed 31 July 2013

There is no downside to this hotel. I loved the room. I loved the staff. I loved the pool. My family including my 9 year old son loved it too. What else can I say but well done you have got it right! The location was perfect for getting to the local beaches for all of the shopping centres and foe restaurants. The staff will give you any information you need on where to eat where to shop and will even have a chat with you to make you feel part of their hotel family. 5 stars!

  • Stayed: August 2012, travelled with family
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1  Thank MaroiB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PHFCW, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 1 August 2013

Dear MaroiB, Thank you for sharing your experience with us. We pride ourselves here at the Candlewood Suites Yorktown in providing excellent service and accommodations to our guests. I appreciate that you took the time complete a review on our hotel & staff; your stamp of approval is why is strive to do our best daily. We hope that you will come back in the near future to see us again!!

Kindest Regards,
Melissa Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2013

Had a great stay at Candlewoods Newport News. Melissa and her staff exceeded my every expectation. We had a four night stay and not once did we hear any of our neighbors. That was a first for us. Added bonuses included a movie theatre directly across the street along with a strip mall within a 5 minute walk.

If you are looking for a great place to stay that is situated centrally to Williamsburg, Hampton, and Norfolk. This is the spot for you. Lastly, the rooms were clean and the kitchen was well appointed with newer pots and pans.

Stayed: July 2013, travelled with family
1  Thank P C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PHFCW, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 1 August 2013

Dear PC, Your Review Brighten our day here at the Candlewood Suites Yorktown; I’m glad you had a great stay with us! Our hotel consistently ranks above the brand average on service and it’s great to hear you experienced us at our best. My team & I work hard to make every guest feel welcome and at home. Thank you for choosing to stay with us!!

Kindest Regards,
Melissa Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2013

We booked online with our Priority Club card and got a great deal for the week of the 4th of July. The staff is great, Frank will bend over backwards to assist you in your touring endeavors and hotel needs. Although we didn't get the prized possession of "Guest of the Week" parking we had a refreshing stay. Frank! We had a 1 queen bedroom suite. The privacy of a separate bedroom for us was outstanding. The 2 kids stayed in the living room with their own TV. I have stayed in Candlewwod suites on other occasions and have always look forward to the return.

Stayed: July 2013
1  Thank stephen r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_PHFCW, General Manager at Candlewood Suites Newport News, responded to this reviewResponded 10 July 2013

Dear Stephen r, We love hearing from our WONDERFUL guests! On behalf of myself & Frank, a great big THANK YOU for your kind words. Our guests here at Candlewood Yorktown are such wonderful people and it makes our jobs so easy. Our team strives to provide the best in service and accommodations and we love hearing when we really get it right. Hope you will come visit us again in the future!

Kindest Regards,
Melissa Perry
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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