They are doing a full make-over of the hotel, so there were some very minor inconveniences - all part and parcel of any improvement.
K.K. was very welcoming to us, downright friendly. He gladly arranged for a free upgrade with our check-in.
There was a fly-in-the-ointment: The internet was VERY inconvenient, needing to be restarted several times a day. Not only were we forever reconnecting, but the user name and password were difficult. We had 3 devices that we needed for our work and personal communications.
Please K.K., consider changing your internet service. The best service in other hotels is to log in once, and the devices stay connected. If you do need to log-in again, the password and user name are logical, like: guest comfort.
Amy (we hope we got her name right) was AMAZING in how she served us, and how she served the public. For instance, one morning the waffle container popped open when a young person pulled instead of pushed (poor engineering, I think). There was about a gallon of batter everywhere. Amy worked tirelessly to COMPLETELY clean up the mess, but made sure that the young lady didn't feel bad about the incident.
I couldn't say that the hotel was very clean, but only because of the construction in progress. Our room was great.More