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Cumberland Island Inn & Suites
Ranked #1 of 4 Hotels in St. Marys
Reviewed 13 April 2014

We stayed here recently as we were headed to Cumberland Island the next day. I'd highly suggest staying at a B&B closer to the waterfront or a little farther away from St. Mary's at another hotel. The outside is bad and the lobby smelled of stale smoke which had us all concerned about what the rooms would be like. The rooms were suprisingly nice looking and the bed was comfortable, but it had a funny smell when we walked in. Not sure if it was pesticide or 'perfume' to cover up other smells. They did try to overhaul the rooms at some point, but with ants on the wall and the stale smoke smell once the other strange smell went away, never again. We even skipped showers and opted for a sponge bath. Breakfast was pretty sparse.

I marked as average simply b/c of the price ($79/night), however, I would never recommend this place to anyone nor would we ever stay here again.

The staff member who checked us in was very pleasant and helpful. The one in the morning, not so much.

Also, if you choose the option that includes dinner for an extra charge, the place we went ended up being alot of fun with good food, but again I'd stay in a B&B with the option to walk to a ton of restaurants.

  • Stayed: April 2014, travelled with family
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2  Thank PDXORTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 16 April 2014

Dear Guest, am very sorry for unpleasant experience you had at our facility. We do have very nice and clean rooms and we have many guest who returns every year and write review of their stay. We had encounter an guest during your stay time who did come back and forth passing through lobby with cigarette in her hand, who stayed with us over a week. Most our rooms are smoke free and lobby is definitely smoke free. But still we have taken your concern seriously and will do updates as necessary. We Thank you for your time to write us an review. Our guest suggestion are always welcome. We wish you a very good day.

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Reviews (223)
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135 - 141 of 223 reviews

Reviewed 2 April 2014

We wanted to go to Cumberland Island. Cumberland Suites was the closest hotel to the town of St. Mary's. The young mn who checked us in was friendly and allowed us to view the room before committing. The room was perfectly clean, well priced and met all our needs. We felt comfortable enough we booked a second night.

Price, customer service, cleanliness, amenities met all and more for the price. Excellent value.

Stayed: March 2014, travelled as a couple
2  Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 15 April 2014

We sincerely Thanks you for taking the time to post the review and we are very happy to hear that you enjoyed our facility and had good time. We look forward for your future visits. Good day.

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Reviewed 21 March 2014

We enjoyed our stay durung our trip to the south. This was the first time at this location. We found it very pleasing and enjoyable. We would consider it the next trip south. WE foud it easyto find. we ould be back





  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 25 March 2014

Thank you very much for staying with us. On your each visit you will find the same clean and comfortable rooms here and courteous staff. Hope to see you soon for your next trip in near future.

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Reviewed 15 March 2014

The Cumberland Inn perfectly met our needs for a pet-friendly, refrigerator-equipped room during a trip to Florida. The rooms are Spartan, but clean and comfortable with Wi-Fi and microwaves -- as well as a super-cold refrigerator. It's only few miles off I-95. From the Inn it's only a couple of miles to either "downtown" St. Mary's -- great place for restaurants and an extensive waterfront park -- or the King's Bay submarine base. Our price was $79 plus taxes, and we felt it was a solid value.

Room Tip: For maximum privacy and quiet, take the rear-most of the three buildings. The downstairs, walk-out...
  • Stayed: March 2014, travelled with family
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Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 17 March 2014

Its always a pleasure to know our guest enjoyed their stay and enjoyed all we have to offer. Sincere thanks for taking the time to write an pleasant review. We hope to see you soon in future. Have a wonderful day.

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Reviewed 15 March 2014

I normally stay at the B&B's in town but my 6ft+ boyfriend doesnt fit those beds. So I booked the hotel. I was SO SURPRISED! It may not look like much outside but the room was BEAUTIFUL. Bamboo floors, new bedding, new upgrade on tile and all in bathroom. Breakfast was FANTASTIC! All the things I wanted, little sausage biscuits, bagels and cream cheese. I was very happy and WILL stay here again.

Room Tip: ask for the king room!
  • Stayed: March 2014, travelled as a couple
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1  Thank eihpd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 17 March 2014

Thank You so much for taking the time to post a great review. Sincere thanks from all our staff here for appreciating our hard work. We will continue to make our guest stay an memorable one each time and look forward to your visits in future. It great to know our guest enjoyed the stay!!!

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Reviewed 6 March 2014

My sister and I stayed here during Feb vacation of 2014. My experience at Cumberland Island Inn was good. The room was clean, housekeeping came by every day to check on us and asked if we needed service. The hotel staff was very friendly and helpful. Great location, and a quiet little bar on the grounds. I would definitely stay there again.

Room Tip: I liked the first floor level, being able to park right outside our door made unpacking a breeze.
  • Stayed: February 2014, travelled with family
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Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 10 March 2014

Ms. Nina we thank you very much for your recent stay and happy to hear that you had an wonderful time with us. Look forward to see you again soon and have a great day.

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Reviewed 25 February 2014

I have stayed at this hotel on and off for the last 7 years and over the last couple of months the property has gone down hill. No where near as clean and well maintained as it used to be. I come to find out that the General Manager that was there for many years is no longer there. It shows..
I have stayed there for the last time...and it is a shame as it was a great little hotel for many years.

  • Stayed: February 2014, travelled on business
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4  Thank Dale075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this reviewResponded 1 March 2014

I am truly very sorry to hear your concern. Unfortunately with health issue people have to retire. With New change we still do the very best to make our guest feel comfortable and have their stay most pleasant. We appreciate and Thank you for your continued trust in us and staying with us and hope you will continue using our hotel as we have taken your concerns very seriously and have taken major steps to correct the problems. Sometimes little imperfection happen due to change in cleaning help, my sincerer apologies. We promise you will have most cleanest room to your satisfaction.

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Additional Information about Cumberland Island Inn & Suites

Address: 2710 Osborne Rd, St. Marys, GA 31558-4000
Phone Number:
Region: United States > Georgia > Georgia Coast > St. Marys
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in St. Marys
Price Range: £64 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cumberland Island Inn & Suites 3*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel has rooms with two Queen beds or one King bed. All rooms have micro/fridge, free WIFI,and 32" flat screen TVs. Two room suites are available with living room with sleeper sofa, full kitchen, washer/dryer, and separate bedroom with two Queens or one King bed. Complimentary deluxe continental breakfast is served daily. ... more   less 
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Also Known As:
Cumberland Island Hotel St. Marys
Cumberland Island Inn And Suites
Cumberland Island Inn & Suites St. Marys, Georgia

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