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“Pretty good for the price.”

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Cumberland Island Inn & Suites
Ranked #1 of 4 Hotels in St. Marys
Certificate of Excellence
Tallahassee
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Pretty good for the price.”
Reviewed 21 May 2014

Our suite was scrupulously clean and mostly comfortable. We didn't use the kitchen, but it had everything, including a washer and dryer. Serviceable living room furniture, an eating bar with stools, and a nice big TV would have been great for a family staying a while.

Don't expect luxury--the towels are thin, pillows a bit hard for my taste, and breakfast is passable--but it was a safe, clean place to stay for a very reasonable price.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frances W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review, 28 May 2014
Thank you for completing the survey regarding your recent stay at our property. Your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon again!
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214 reviews from our community

Traveller rating
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    49
    10
    10
See reviews for
55
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Everglades City, Florida
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 May 2014

Not impressed at all. Three night stay, left a day early. Housekeeping did not make beds our leave fresh towels once. This hotel needs help. Lots of potential, just not there yet. Needs a total overhaul. Breakfast was less than desirable. Location was good.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SP215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review, 21 May 2014
Thank you for completing the survey regarding your recent stay at our property. Please accept our apologies on behalf of our entire team, your satisfaction and opinion is very important to us and we will be using your feedback for training purposes and to implement improvements to ensure we offer an excellent experience to our guests. I hope you will consider staying with us again.
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Jackson, MS
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 May 2014

If you're heading for Cumberland Island this is one of the nearest hotels. I'm guessing the place was updated recently. The room was clean and functional, but nothing special in the way of the view or extras although the room had a small refrigerator, microwave and one cup coffee maker. The breakfast bar was adequate but the coffee is the kind made from a liquid concentrate. Ugh! The check-in staff were very courteous and helpful. All in all, a clean and comfortable basic hotel.

Stayed May 2014, travelled with friends
Helpful?
Thank HistoryBuff075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anjna D, Manager at Cumberland Island Inn & Suites, responded to this review, 21 May 2014
Thank you for taking the time to write this review. We are happy to know you found our hotel of good value. We appreciate your comments and will be using your feedback to implement improvements as best as we can to ensure we offer an excellent experience to our guests. Thank you for your patronage and hope to see you soon at the hotel again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oregon
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 April 2014

We stayed here recently as we were headed to Cumberland Island the next day. I'd highly suggest staying at a B&B closer to the waterfront or a little farther away from St. Mary's at another hotel. The outside is bad and the lobby smelled of stale smoke which had us all concerned about what the rooms would be like. The rooms were suprisingly nice looking and the bed was comfortable, but it had a funny smell when we walked in. Not sure if it was pesticide or 'perfume' to cover up other smells. They did try to overhaul the rooms at some point, but with ants on the wall and the stale smoke smell once the other strange smell went away, never again. We even skipped showers and opted for a sponge bath. Breakfast was pretty sparse.

I marked as average simply b/c of the price ($79/night), however, I would never recommend this place to anyone nor would we ever stay here again.

The staff member who checked us in was very pleasant and helpful. The one in the morning, not so much.

Also, if you choose the option that includes dinner for an extra charge, the place we went ended up being alot of fun with good food, but again I'd stay in a B&B with the option to walk to a ton of restaurants.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PDXORTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review, 16 April 2014
Dear Guest, am very sorry for unpleasant experience you had at our facility. We do have very nice and clean rooms and we have many guest who returns every year and write review of their stay. We had encounter an guest during your stay time who did come back and forth passing through lobby with cigarette in her hand, who stayed with us over a week. Most our rooms are smoke free and lobby is definitely smoke free. But still we have taken your concern seriously and will do updates as necessary. We Thank you for your time to write us an review. Our guest suggestion are always welcome. We wish you a very good day.
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Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 April 2014 via mobile

We wanted to go to Cumberland Island. Cumberland Suites was the closest hotel to the town of St. Mary's. The young mn who checked us in was friendly and allowed us to view the room before committing. The room was perfectly clean, well priced and met all our needs. We felt comfortable enough we booked a second night.

Price, customer service, cleanliness, amenities met all and more for the price. Excellent value.

Stayed March 2014, travelled as a couple
Helpful?
2 Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review, 15 April 2014
We sincerely Thanks you for taking the time to post the review and we are very happy to hear that you enjoyed our facility and had good time. We look forward for your future visits. Good day.
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St. Marys
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2014

We enjoyed our stay durung our trip to the south. This was the first time at this location. We found it very pleasing and enjoyable. We would consider it the next trip south. WE foud it easyto find. we ould be back





  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review, 25 March 2014
Thank you very much for staying with us. On your each visit you will find the same clean and comfortable rooms here and courteous staff. Hope to see you soon for your next trip in near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, North Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 March 2014

The Cumberland Inn perfectly met our needs for a pet-friendly, refrigerator-equipped room during a trip to Florida. The rooms are Spartan, but clean and comfortable with Wi-Fi and microwaves -- as well as a super-cold refrigerator. It's only few miles off I-95. From the Inn it's only a couple of miles to either "downtown" St. Mary's -- great place for restaurants and an extensive waterfront park -- or the King's Bay submarine base. Our price was $79 plus taxes, and we felt it was a solid value.

Room Tip: For maximum privacy and quiet, take the rear-most of the three buildings. The downstairs, walk-out...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay R, Manager at Cumberland Island Inn & Suites, responded to this review, 17 March 2014
Its always a pleasure to know our guest enjoyed their stay and enjoyed all we have to offer. Sincere thanks for taking the time to write an pleasant review. We hope to see you soon in future. Have a wonderful day.
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Additional Information about Cumberland Island Inn & Suites

Property: Cumberland Island Inn & Suites
Address: 2710 Osborne Rd, St. Marys, GA 31558-4000
Phone Number:
Region: United States > Georgia > Georgia Coast > St. Marys
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in St. Marys
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cumberland Island Inn & Suites 3*
Number of rooms: 80
Official Description (provided by the hotel):
Hotel has rooms with two Queen beds or one King bed. All rooms have micro/fridge, free WIFI,and 32" flat screen TVs. Two room suites are available with living room with sleeper sofa, full kitchen, washer/dryer, and separate bedroom with two Queens or one King bed. Complimentary deluxe continental breakfast is served daily. ... more   less 
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Also Known As:
Cumberland Island Hotel St. Marys
Cumberland Island Inn And Suites
Cumberland Island Inn & Suites St. Marys, Georgia

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