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“a time to go to the beach”

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Best Western Plus Bradenton Gateway Hotel
Ranked #3 of 21 Hotels in Bradenton
Certificate of Excellence
Reviewed 23 May 2014

clean room but no hot water mattressbad and not to frienly breasfast to poor we have a family reunion coming and i hope get better and people working in breasfast area use gloves to handler food other wise good

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank edwin r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (407)
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242 - 248 of 407 reviews

Reviewed 18 May 2014

This Best Western is a nice, updated hotel property. There was easy access to the beaches. The room was spacious and very clean. My only complaint is the very firm mattress. The breakfast was good with a variety of hot and cold items. We enjoyed are stay here. The entrance sign is small but just look for the Cracker Barrel restaurant which is directly in front of the hotel.

  • Stayed: May 2014, travelled as a couple
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Thank Brenda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

I never leave reviews, but this place and the staff there were awesome and deserve recognition.

The hotel itself is spotless and very well kept. We have stayed at much more expensive hotels that weren't as clean. Staff, from the manager Chris to the upkeep staff, were ALL (yes, really, every single person) friendly, gracious and extremely helpful. The breakfast is a full breakfast, and is included with the already very reasonable price of the hotel stay.

Our room was immaculate and very comfortable. Loved it. Couldn't get over what a gem this place is!!!!

So, final analysis: this hotel is a fabulous find and we will absolutely stay again when we return. Location is a relatively short drive to nearby attractions/beaches, located conveniently on the same road as many stores and restaurants. Nothing gorgeous about the views given that it is tucked away behind a Cracker Barrel, but frankly, we weren't there for the hotel views anyway.

Clean and well-kept rooms and fantastic staff - just can't be beat for the price! TRY THIS PLACE!

  • Stayed: May 2014, travelled with friends
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Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Stayed 2 Nights.Hotel was clean quiet and good value for the price paid.
Staff were friendly and helpful. Hotel had a relaxed and friendly feel.
Drive to the beach was about 15 mins and was very straight forward drive down the Cortez highway which was one of the reasons we chose it.
Difficult (initially)to find the hotel as it is set back from the East bound carriage way (Our Sat Nav struggled when we came in. We were heading West). Its set back behind the Cracker Barrel restaurant on the Cortez Highway.
No problems with stay. Our room was very clean and looked recently 'refurbed' (211).
Didn't use pool, but why would we when your as close to some of the best beaches in the world.

Room Tip: 211 was a good room for the price paid. This was on the south side away from Cortez Highway.
  • Stayed: May 2014, travelled as a couple
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Thank JAA61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

As always, Trip Advisor reviews were a major factor in the selection of our hotel. Our check-in was professional, efficient, and friendly. We walked in to a very clean room that was nicely configured. Our beds were comfortable and hallway noise was not a factor.

  • Stayed: April 2014, travelled as a couple
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1  Thank Unity-Eagle-68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

This Hotel is not run with the standards of Best Western. If you enjoy people smoking, drinking outside your hotel, small pool, terrible service then you might want to stay here. Very dirty. Asked for manager 3x never found us. Uses scrap paper with people credit card numbers on it for everyone to see. List goes on and on.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank jamesmW5773AW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Chris, General Manager at Best Western Plus Bradenton Gateway Hotel, responded to this reviewResponded 9 May 2014

Hello jamesmW5773AW,
We would like apologize for not meeting your expectations and for any misunderstandings you have about our hotel. Our hotel is actually an award winning hotel that performs in the top 5% of all Best Westerns in the United States. We have received multiple awards from quality assurance inspectors that come unannounced to check the property for cleanliness, professionalism, service, and brand standards. In addition, recently we have received the award for Best Lodging in Bradenton through the city.
I would also like to point out that your claim that we use scrap paper with people’s credit card numbers on them is completely fictitious. After reviewing your stay and security camera footage, we have come to the conclusion that you were leaning over the front desk and looking at a rewards number written on a piece of paper as it was being imputed. We do not under any circumstances write down credit card numbers or personal information on paper. We understand our responsibility to protect our guests’ personal information and take this responsibility very seriously and as such we take all the appropriate steps to do so and have never done anything remotely close to what you are claiming.
Additionally, we are a 100% non-smoking hotel and therefore have special designated smoking areas outside off to the side. Also, I tried to contact you multiple times but could not get a hold of you until you were checking out at which time you did not mention any problems to me as I was personally checking you out. We do our best to ensure all of our guests have a pleasant and enjoyable stay as we try to go above and beyond to make their stay as comfortable as possible.

Warm regards,
Chris Sears
General Manager
BEST WESTERN PLUS Manatee Hotel

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Reviewed 26 April 2014

Was not the best hotel I've ever stayed out, but having said that, it was sufficient. There were a lot of small details that made my overall stay not as pleasant as I like. For example, light bulbs burned out, coffeemaker right next to the toilet (really?) and not very functional, guests with animals walking their dogs through the lobby during breakfast while people were eating right there--not very pleasant or sanitary, and someone's old drinks left in our fridge. Were they deal breakers, no--did I complain, no. We only stayed 2 nights, dealt with the small issues and left. We may not have complained but those small details are usually what drives us to stay somewhere else the next time. Attention to detail in this industry is critical. Thanks.

  • Stayed: April 2014, travelled with family
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Thank shaff45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BW_Chris, General Manager at Best Western Plus Bradenton Gateway Hotel, responded to this reviewResponded 4 May 2014

Thank you posting a review on TripAdvisor. We appreciate your feedback as we strive to make improvements to our hotel. We wish you had let us know about your concerns at the hotel during your stay so we could have addressed them to make your stay more enjoyable. The coffeemaker is not supposed to be placed next to the toilet and the refrigerator is supposed to be cleaned out during service. Unfortunately, both of those mistakes were made by our housekeeping staff, which is usually very attentive and responsible but at the time included two new trainees that were in the process of learning our high standards. We apologize for any inconvenience we may have caused you and hope that we can make it up to you in a future stay.

Sincerely,

Chris Sears
General Manager
BEST WESTERN PLUS Manatee Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Bradenton Gateway Hotel

Address: 2215 Cortez Rd W, Cortez & Highway 41, Bradenton, FL 34207-1245 (Formerly Best Western Plus Manatee Hotel)
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Bradenton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bradenton
#2 Best Value Hotel in Bradenton
#2 Family Hotel in Bradenton
#2 Romantic Hotel in Bradenton
Price Range: £80 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Bradenton Gateway Hotel 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Our modern and upscale hotel is offering a major step up in style and one of the best hotels that Bradenton and Sarasota have to offer. We are located less than three miles from the beautiful Gulf beaches, and just minutes from Long Boat Key and Anna Maria Island. ... more   less 
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Also Known As:
Best Western Plus Bradenton Gateway Hotel Florida

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