After reading some really awful reviews on here, I just called to make sure that I'd be getting a recently renovated room when I check in tomorrow. She immediately (and defensively) corrected me and said they're "refurbished," not renovated. Okaaaaaaay......
Then she said she doesn't have any reservation for me. When I offered to give her my reservation number, she said it "won't help" because, apparently, that info "doesn't come up on her screen." LOL. Are you kidding me?
I then said I need to speak to someone who can actually help me because my check-in is tomorrow. I need to know if I have a reservation or not. Pretty simple. She said she can't help me tonight.
This is gonna be a hell ride......never again.
- Also Known As:
- Villas At Tree Tops And Fairway Hotel Bushkill