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Fairfield Inn & Suites Allentown Bethlehem/Lehigh Valley Airport
Ranked #9 of 14 Hotels in Bethlehem
Certificate of Excellence
Columbus, Ohio
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Perfect Stopover”
Reviewed 13 July 2014

We were driving from the east coast to Ohio and needed a stop for the night. This place was a GREAT find! It's exceptionally chic and affordable. Nice complimentary breakfast and 24/hr. coffee and tea. CVS and Applebee's within a 2 minute walk from the hotel. Staff was friendly and helpful. Definitely would stay again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Flannery_Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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256 reviews from our community

Traveller rating
    125
    84
    36
    9
    2
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90
51
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49
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
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English first
Paramus, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 July 2014

I stayed there overnight on a trip to Dorney Park with my teenaged son and his friend. Upon check-in, I was pleasantly greated by the front desk staff and upgraded to a larger room with 2 queen beds and a sofa bed. (She knew they would be happy not to share a bed.) We even had a chance to enjoy the pool which was warm and clean. The hotel was very clean and the breakfast was good. They even offered a better deal on tickets to Dorney park than what I had purchased online. Dorney Park was a 15 minute ride from the hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 July 2014

This is a well managed hotel in Fairfield Inn chain. While it is a very typical Fairfield, the management tries hard to distinguish itself from an average Fairfield. The staff is friendlier than other Fairfields and will try to accommodate reasonable requests. It is our second stay and it has made some modifications since our first stay. Added a high table with stools in the dining area for those who want to use laptop while having breakfast. The menu for free breakfast remains about the same but this time we had biscuits and gravy (with bit of sausages in it). Even for not a fan of biscuits, it tasted good! The room is clean and well maintained. It is not located in the city centers of Bethlehem or Allentown, it is near several large shopping strips with restaurants, etc. The airport, Lehigh Valley International (LVI), is nearby. Free network printing is also a plus and can be accessed from the room via internal wi-fi.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Albert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
new jersey
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 June 2014

The hotel itself was fine, pretty much the standard Fairfield Inn you'd expect. Technically less than 2 miles from Allentown Airport, you'd easily be able to see it from a top floor room, but you absolutely couldn't walk it (no sidewalks, no crossings, all busy main roads). This hotel is next door to the other Marriott properties also listed at Allentown Airport, they are all in a row. It is right next to route 22.

The rooms were a little dark, but they do tend to be at Fairfield's as there is no central ceiling light, just lamps and wall mounted bedside lamps and they have a tendency with this Marriott brand to use, browns, blues and oranges. The travelers photos submitted for this hotel do reflect pretty much what you get. The professional hotel photos are a lot brighter than it is in reality, but I have no complaints. Plenty of parking outside. Front desk staff were friendly. Didn't eat breakfast or make use of other facilities, so can't make any comments as we stayed there to be close to Allentown Airport for an early departure, so breakfast wasn't open when we left at 4:30am.

However, my only issue is that if you are catching an early flight from Allentown Airport, then the offer of the free airport shuttle is totally misleading. We booked in on the "park & fly" package and then were unable to use it as the shuttle doesn't start running until 7am. I specifically rung one afternoon before booking the room to check if we needed to reserve a place on the shuttle. I explained that we had a very early morning departure and was told to make sure I booked a place on the shuttle when we checked in, as it wasn't first come first served. When I mentioned this at checkin, they explained that someone should have told us the shuttle didn't start running until 7:00am. They were very apologetic and there was nothing much they could do other than offer us the number of a taxi company. My advice would be, if you're flight departs before 8:00am, forget about the park and fly option, unless you are prepared to get a taxi across which we were told was $20 - $25 for an incredibly short distance.

So whilst this hotel advertises itself as "free shuttle to the airport", it is with limitations that are not made clear on the Marriott Website and in our case, not by the person we specifically asked about the shuttle services prior to making the reservation.

For flights later in the day and if you intend to be away for a long time, then this option might work, but I would recommend you double check all details before you book.

And if you are going to leave your car at the hotel, just be aware it is an open unsecured parking lot outside the hotel with all the usual hotel disclaimers about damage to the car.

Room Tip: We were at the far end of the hotel away from route 22, so didn't hear road noise.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelbugreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria F, Director of Sales at Fairfield Inn & Suites Allentown Bethlehem/Lehigh Valley Airport, responded to this review, 27 June 2014
Dear FGilburt,
Thank you for taking the time to share your experience at our hotel. I am sorry that you had an issue with utilizing the shuttle for Airport Transportation. Normally, when we know that a guest needs to be there early we work with our staff to have someone in. I am sorry that did not happen for you. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns with our staff so that this doesn't happen again to another guest.
You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me.

Best regards,
Vickie
610-867-0479
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 June 2014

We travel here for business about every three months. The hotel is always well kept, the breakfast is excellent, and the staff is incredible. They were booked for one of our trips and we had to stay at the Residence Inn and it just did not begin to compare.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TwoByTwo_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida, USA
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 June 2014

We have stayed at this Fairfield Inn a number of times in the past, with consistently good experiences. This trip was our first long roadtrip in our new all-electric car. So, having an electrical outlet for recharging was very important, as the local Tesla Supercharger has not yet "opened for business." I called the hotel before our departure to see if they could accommodate our charging needs. I spoke with Alia at the front desk. She said she would check with their maintenance people and call me back--and, she did. A few hours later, she called to say that there was an outlet in back of the building that should work. I really appreciated the follow-through on Alia's part. When we arrived, we quickly found the promised outlet and, with the help of Jose (in Maintenance), we were soon hooked up and charging. Jose was very friendly and helpful. He found a "hazard" cone to mark where our cable crossed the sidewalk--tripping hazard. And, because there were only 2 parking places that would allow us to reach the outlet, he encouraged us to use the cone to "reserve" our parking spot when we were gone.

Alia and Jose stand out in our minds. But, every encounter with Fairfield staff was positive. This is a well run property, with well trained staff. That delivering great guest value and experience is important to everyone really shows--compliments to the GM.

Our room was quiet and comfortable. Our requests for the top floor and away from vending & elevators was accommodated--we didn't have to remind them at check-in. This experience has definitely solidified the Fairfield Inn at the Lehigh Valley Airport as our go-to hotel for our next visit.

Room Tip: Room 309 was on the top floor and well away from vending & elevators.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Tuscans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pennsylvania
2 reviews
Reviewed 20 June 2014

The staff at this hotel is fantastic. The staff alone is well worth staying here. Front desk is more than helpful and housekeeping is quick and efficient when cleaning rooms. Please consider staying here next time you're in the Lehigh Valley area.

-Extremely Satisfied Guest

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nlentz1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites Allentown Bethlehem/Lehigh Valley Airport

Property: Fairfield Inn & Suites Allentown Bethlehem/Lehigh Valley Airport
Address: 2140 Motel Dr, Bethlehem, PA 18018-1066 (Formerly Fairfield Inn & Suites Allentown Bethlehem)
Region: United States > Pennsylvania > Bethlehem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Bethlehem
#8 Romantic Hotel in Bethlehem
#10 Family Hotel in Bethlehem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites Allentown Bethlehem/Lehigh Valley Airport 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Come join us and our friendly staff in beautiful Bethlehem, Pennsylvania. We are only minutes from LVI airport and close to many points of interest in the Lehigh Valley. You'll love our large, comfy, clean rooms. Easy and stress-free livin' is our thing. Just come on over and let us prove it to you. Never start a full day on an empty stomach. Enjoy the FREE continental hot breakfast buffet, featuring Jimmy Dean® breakfast sandwiches and Beligum waffles. Nearby are Lehigh University, Muhlenburg College, Lafayette College, DeSales University, and Moravian College. Your room will be right around the corner from action-packed Dorney Park and Wildwater Kingdom, the Crayola Factory, Historic Bethlehem, several ski areas, and many great shops and restaurants. ... more   less 
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Also Known As:
Fairfield Inn And Suites Allentown Bethlehem
Fairfield Inn & Suites Allentown Bethlehem Hotel Bethlehem
Fairfield Inn Bethlehem
Fairfield Bethlehem
Bethlehem Fairfield Inn

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