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“Perfect experience all around”

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Comfort Suites University
Ranked #13 of 14 Hotels in Bethlehem
Brooklyn, New York
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Perfect experience all around”
Reviewed 17 November 2013

We stayed here for the Runners World Festival - Perfect location 1 mile from the start/finish area. Free parking, super friendly staff. They set up the breakfast early for the runners & had no problem at all giving us a little bit late checkout so we could shower before driving back to NY. Room was clean and everything worked perfectly. We asked for sheets for the pullout sofa - brought up immediately with a smile. I really cannot give enough compliments to this hotel. Every single person we met from front desk to housekeeper to bartender to breakfast attendant was happy and genuine. The hotel is kept in great condition. You can tell that the owners and managers are invested in keeping this place great!

Stayed October 2013, travelled with friends
Helpful?
Thank bkmichele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 2 December 2013
Thank you for writing such a positive review of your stay during an extremely busy weekend. We have a great staff and are working to improve our facility to match their level of service. We do hope to see you again soon or at least next year for the Runners World event.

Thank you,

David Urban
General Manager
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240 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Wilkes Barre, PA
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 November 2013

This is a relatively clean hotel, in line with other comfort suites. The location is good if you are going to the Sands Casino in Bethlehem, probably about a mile away. The beds are just ok, many other hotels with more comfortable beds. The breakfast is also on par with other Comfort Suites.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thetravelingkanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 2 December 2013
Thank you for taking the time to write this review of our hotel. We are glad our hotel lived up to your expectations. We are striving to improve our facility and hope to see you again in the near future.

Thank you,

David Urban
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 6 Contributor
161 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 8 November 2013 via mobile

Clean hotel with easy access to Lehigh's campus make this an economical choice for a weekend. I've been staying here for several years and the price is right. There are nicer, upscale choices in Bethlehem, but this hotel is fine for a quick visit to Lehigh.

Stayed October 2013
Helpful?
Thank Ramblingagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 11 November 2013
Thank you for continuing to stay with us and writing this review. We are very convenient to Lehigh University and appreciate you pointing this out.

We look forward to the next time you visit.

Sincerely,

David M. Urban
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 October 2013

This is a motel so you can't come in expecting your going to be staying at the Ritz. But the staff very friendly. They even let me check out at 3 PM because I had an interview during the day. Complimentary coffee in the main area and a very decent complimentary breakfast too.

I had a single room with a king bed. Great pillows (both soft and hard) and bed was very comfortable. Shower was pretty solid too. This place is great for what it is. Also near a great breakfast/lunch place just around the corner (blue sky cafe) and sandwich shop (Goosey Gander Caterer & Deli)

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dshogi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 11 November 2013
Thank you for writing this positive review of the hotel. We do have a great staff and the rooms have some great things. We will be enhancing them within the next year and hope that we will see you again when returning to the Bethlehem area.

Thank you,

David M. Urban
General Manager
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Galway, Ireland
Level 5 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 October 2013

We were in town over a very busy weekend for the Runner's World Festival. There were other events going on throughout town at the same time, so there was a lot of people in the area. The hotel was quiet (even though the AC/heater in the room was loud).

Overall, nothing really stood out about this place. It was handy and close to where we needed to be for the festival. A lot of the town was within walking distance for us; even the historic district. The staff at the hotel were polite and nice, but we didn't have any issues for them to deal with. The hotel itself was pretty antiquated. We seriously thought, as we were walking the hallway to our room, that we'd turn around and see a pair of creepy twins or a river of blood coming after us (ala "The Shining") ...And there were a lot of stains...everywhere... in our room. The sheets, the lamp shades, the floor, and even a large, questionable yellow stain on the wall behind the toilet... It was just, uh, odd. The room smelled clean though.

Breakfast was like other breakfasts at all other hotels - bland, boring, and barely "hot". The coffee here, however, was pretty darn good.

In all, I would stay here again.

Room Tip: Ask to be on an "upper" level floor, not the first floor.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elie6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 11 November 2013
Thank you for taking the time to post about your stay in Bethlehem. We appreciate the possitive comments about the staff and cleanliness of the hotel. With regard to the dated facilities you will be happy to know we about to start a major renovation which includes all walls, lighting, artwork, drapes and furniture in all rooms and lobby area.

We do hope to see you again the next time you visit the Bethlehem area.

Thank you,

David M. Urban
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bronx, New York
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 October 2013 via mobile

Very nice hotel located between Lehigh University and the town. Perfect spot to stay when visiting the school or the Sands casino which is less than five min. away. Clean rooms and nice staff. I would recommend this hotel to to anyone planning a trip to Bethlehem.

Stayed October 2013
Helpful?
Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 16 October 2013
Thank you for writing such a positive review and recommending our hotel. Our location does serve well for the places you had noted. We appreciate you choosing to stay here and look forward to your next visit.

Sincerely,

David Urban
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sparta, New Jersey
Level 6 Contributor
167 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 13 October 2013 via mobile

Stayed here for a wedding, and while the room was no frills, it was very difficult to sleep at night with all the noise from neighboring guests, slamming doors and shouting at 2am. The bathroom is a but cramped and the shower head was too short for my husband 5'11, but was fine for me and I loved the strong water pressure. (definitely a plus)The
beds were old (too soft) and need updating. Kids will like the lobby shop for snacks so bring some extra cash for that. Overall I gave them an average rating as the room was clean and the service was good. Breakfast was good with your standard assortments of breads, pastries , cereals, hot food, and waffle making station. If you need a place to stay near the SteelStacks / Sands it's a good option. Just remember you might not get a good's night rest.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SO194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pa209, General Manager at Comfort Suites University, responded to this review, 16 October 2013
Thank you for taking the time to write a thorough review. As there is not a lot we can do about the shower head height, it is nice to hear that the pressure was good. I am not sure why people were yelling at that time of night, but do apologize. We hope to see you again when you are traveling to the Bethlehem area.

Thank you,

David Urban
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites University

Property: Comfort Suites University
Address: 120 W 3rd St, Bethlehem, PA 18015-1202
Phone Number:
Region: United States > Pennsylvania > Bethlehem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Bethlehem
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 124
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Also Known As:
Comfort Suites University Hotel Bethlehem
Comfort Suites Bethlehem
Bethlehem Comfort Suites

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