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“Very special place but in need of a staff overhaul!”
2 of 5 bubbles Review of Rock Creek Lodge

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Rock Creek Lodge
Ranked #18 of 31 Hotels in Mammoth Lakes
Oxnard, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very special place but in need of a staff overhaul!”
Reviewed 22 October 2013

Our family has been coming each year, sometimes twice a year to Rock Creek Lodge for 38 years straight except for the 1 or 2 years before the current owner purchased it when it was boarded up for that time. We have raised our children coming here and this is a very special place for us and will continue to be despite the complete lack of class by Janice, the lodge manager. Never in my life have we been treated so rudely and disrespectfully by someone and we are from Southern California so that says a lot. I can't believe she is in the hospitality business and she has made it loud and clear that she doesn't care if you are there or not, and in fact would rather not have anyone at Rock Creek Lodge so she doesn't have to work. I know many families who no longer stay at RCL because of her. We will be back despite of this very negative experience as we won't let one miserable person destroy our family tradition but the owners should really re-assess who they have running this lodge and make adjustments.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Runnerstrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert T, Owner at Rock Creek Lodge, responded to this review, 25 January 2014
Thank you for your comments in regards to Rock Creek Lodge. I would appreciate it if you would contact me directly (7609370101) as I would very much like to know what has prompted the negative comments about Jan, the manger of RCL. I can only assume from the comments posted above some very negative interaction must have happened between you and Jan and I would very much like to look into it. Thank You Robert Tanner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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31 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Ocean View, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2013

First discovered RCL two years ago while riding in the Fall Horse drive at the RC Pack Station. Promised to return to this lodge with my loved ones to enjoy the beautiful crisp autumn of the Eastern Sierras and it happened this year! We (3 adults, 3 dogs) stayed at one of the modern cabins which sleeps 6, so there was ample room for us - but I can see where 6 large adults might feel a bit crowded on the available bedding. The cabin was charming, clean, had lots of windows and a small porch. We never ran out of hot water for showers, as another traveler noted below. The cabin has a kitchenette with pots, pans, utensils, dishware, glasses and coffee cups, where we prepared several dinners after enjoying full days of hiking with our dogs, photography, and day trips to Devils Postpile, Mammoth Lakes, Mono Lake, the Mountain Light Gallery in Bishop and Keough Hot Springs just south of Bishop. At the time of our visit, RCL was serving a full and hearty breakfast menu (costs extra). Remember you are in the high Sierras so the expectation is that you are not sitting in front of the TV or pecking at your smartphone all day - so no TV in the cabin. Fine with us! However, we had internet connectivity in the cabin but it wasn't very strong but that too was fine with us! My partner and I love the Eastern Sierras and its quiet rugged beauty and loved RCL. My 80 something Mom liked it a lot but missed her cable TV shows and the high altitude took some getting used to for her. But overall a wonderful stay at RCL and we will return. Many thanks to Jacob, Brandon, Jan and Dexter for their hospitality.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GreenSandBeach_777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Gatos, California
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2013

Great access to fabulous high Sierra lakes and hikes. There are two trails right from the resort that get to 10,000 and 11,000 foot elevation lake chains, all within 4 miles and the mosquito flat trail head (2 miles up the road) is said to be the "highest trail head in the Sierras" at 9700', with a half dozen lakes available for day hiking. Super Location and setting, with good breakfasts available.
We stayed in one of the "modern" cabins, basically a cosy single wide prefab with a front porch: 12' by 30'. And yes the heater was like a jet in the room. We left it off overnight. the small space heats up quickly in the morn. The larger new cabins (sleep 6?) have a gas "wood stove" that can heat quietly, but are pricey for what you get.
We will go back.

Room Tip: No bath or toilet in the rustic older cabins.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobinandKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 August 2013 via mobile

It is misleading for it claimed to be in mammoth lakes as it won't show up in GPRS.

5 of us stayed in cabin 3, $285/nite, which claimed it can be occupied for up to 6 people. After 2 of us took hot water shower, no more hot water.

Most of us slipped and fell from the steep shallow staircase from the loft.

The old refrigerator makes noise.

The central heating machine is inside the bedroom, it's so loud that its like you are sleeping with a plane/train. The faux wood fireplace makes the loft hot like hell.

I talked to Janice, who has bad attitude, asked us to pay but no instructions for the cabin...

Other than the location, there is no advantage to stay here, we won't go back and warn all of you beware of this lodge. We traveled frequently everywhere and it's our worst experience.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank mimosa1132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mammoth Lakes hotels

Santa Barbara
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 August 2013

After a hiatus of 20+ years, my husband and I returned for a week-long stay at Rock Creek Lodge, four days of which he was a participant in a plein aire workshop based at the RCL. I can't really rate the fishing, except to say that I saw many guests - both experienced fly-fishermen and youngsters - returning to their cabins carrying strings of very respectable trout. However, the scenery, which has always been the draw to Rock Creek, is spectacular, and the hiking opportunites are endless. The accomodations are rustic but comfortable, just as we expected, and it was a joy to be away from mobile phone, television and computer (satellite service being tenuous at best). The only downside to the relative isolation is that the RCL store stocks very little in the way of groceries, and their dining room doesn't serve dinner -same issue for the Rock Creek Resort - so come prepared. Kudos to the staff for being so helpful, attentive and especially tolerant of the needs of a large group of (mostly) artists! We are very eager to return.

Room Tip: Take a look at their website to view the locations as well as the amenities provided for the three t...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastvale, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 July 2013

I have been staying in the Rock Creek canyon area for over 26 years, moving up from tent camping in the East fork camp ground to the Rock Creek Lodge with the modern conveniences of hot showers and heated rooms. I have stayed in the Rock Creek Lodge for 5 consecutive years with no complaints until now.
My sons and I had a very successful fishing trip to Rock Creek Lake over the Fourth of July weekend. We limited out every day! On the return to our cabin on our last day of our stay, cabin #20 was unpacking and cabin #19 was preparing to leave but all guests were outside in front of the cabins. Janice, the lodge manager was among the guests when I was asked by a guest if we had good luck fishing? I answer the guest saying we just caught 10 fish when Janice the manager began to read me the riot act about the fishing regulations, she asked how many licensed fishermen where in the truck, she asked how many fish we had in our possession and all these question in front of paying guests. (12 people approx.) I told her I would not be returning to RCL in the future for the rude treatment and Janice told me good and also good you are leaving today.
Our cabin was $240 per night, rated for 6 people but our party was only three. I talked to the owner (BOB) a week later about the incident and after he told me they were required to report to the fish and game, he hung up on me with no apology for the harsh and embarrassing treatment at RCL.
I do not recommend RCL, the lake also has cabins, and we will be staying there from now on. RCL just lost a five time returning guest.
Frank C. 07/13/13

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastvale, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2013

I have been staying in the Rock Creek canyon area for over 26 years, moving up from tent camping in the East fork camp ground to the Rock Creek Lodge with the modern conveniences of hot showers and heated rooms. I have stayed in the Rock Creek Lodge for 5 consecutive years with no complaints until now.
My sons and I had a very successful fishing trip to Rock Creek Lake over the Fourth of July weekend. We limited out every day! On the return to our cabin (#21) on our last day of our stay, cabin #20 was unpacking and cabin #19 was preparing to leave but all guests were outside in front of the cabins. Janice, the lodge manager was among the guests when I was asked by a guest if we had good luck fishing? I answer the guest saying we just caught 10 fish when Janice the manager began to read me the riot act about the fishing regulations, she asked how many licensed fishermen where in the truck, she asked how many fish we had in our possession and all these question in front of paying guests. (12 people approx.) I told her I would not be returning to RCL in the future for the rude treatment and Janice told me good and also good you are leaving today.
Our cabin was $240 per night, rated for 6 people but our party was only three. I talked to the owner (BOB) a week later about the incident and after he told me they were required to report to the fish and game, he hung up on me with no apology for the harsh and embarrassing treatment at RCL.
I do not recommend RCL, the lake also has cabins, and we will be staying there from now on. RCL just lost a five time returning guest.
Frank C. 07/13/13

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rock Creek Lodge

Property: Rock Creek Lodge
Address: 85 Rock Creek Rd, Mammoth Lakes, CA 93546-9794
Region: United States > California > Mammoth Lakes
Amenities:
Hotel Style:
#4 Top resorts Hotel in Mammoth Lakes
Number of rooms: 21
Also Known As:
Rock Creek Hotel Mammoth Lakes

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