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Westin Monache Resort Mammoth
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Reviews (1,219)
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629 - 634 of 1,219 reviews
Reviewed 15 March 2014

Well presented hotel being everything it advertised itself as. The only reason it didn't get 5 stars was we felt the rooms were a tad small. Overall though a fantastic experience and the factthat we would stay again says it all! Thank you.

  • Stayed: March 2014, travelled with family
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Thank SimontheKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this reviewResponded 17 March 2014

Thank you for your very nice comments; we would love to have you back! I am happy to read you had a true Westin Branded experience. Have a renewing day!

Be Well!
Patrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2014

I wanted a nice location to celebrate my wife's birthday!...This is the perfect get away! Skiing all day! Couple hours in the heated pool and jacuzzi to recover! Power nap! Then Dinner in the 5 Star restaurant! Loved it!

Stayed: March 2014, travelled as a couple
1  Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this reviewResponded 11 March 2014

Thank you for choosing us to be a part of your wife’s special day. Happy Belated Birthday! I am very happy to read you had such a nice Westin experience! We look forward to your return.

Be Well!
Patrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2014

Donna A

Our recent four-night stay at the Westin Monarch was a bit disappointing. We are not new to Mammoth or the Monache.
Having a four-star hotel in Mammoth was a dream come true; being dog friendly was a huge plus for us.
The staff as usual was wonderful; they simply could not do enough for us so no complaints on that front.
Now, for the huge let down. We found the one bedroom suite clean but badly in need of updating. The kitchen cabinets were a mess and the appliances old and dismal. Most of the furniture was marred and badly scratched. Sort of like very used Goodwill.
Last July we were upgraded to a two-bedroom suite and, although a bit dated it was in much better shape.
I know some rooms are privately owned but I think it should be the responsibility of the owner and the hotel to make every effort to keep this a four-star hotel in every respect.
Hate to say this but we are hesitant to return.

  • Stayed: February 2014, travelled as a couple
    • Value
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Thank sheriffsgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this reviewResponded 1 April 2014

Thank You for your review. I apologize you didn't thoroughly enjoy your stay. I believe you were a guest of a private unit. I could not find a reservation under your name. The private condo units are not affiliated with the Westin. We do not manage their units, nor do they have to follow any Westin Brand Standards. If you were a guest of a private unit i would suggest contacting the owner. If you were a guest fo the Westin but under a different name, I am sorry for the disappointment. Our goal is to ensure all our guests leave feeling better than when they arrive. All furniture is the same for every room. We do preventive maintenance and deep cleans 2x a year, and our Room attendants report any issues on a daily basis. I will inform all our teams to ensure no furniture is in the state of disrepair you describe.

Thank You
Patrick

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Reviewed 6 March 2014

Beautiful hotel. The rooms, pool area, lobby, restaurant etc. are all really nice. Our room was an efficiency unit that had an upscale kitchenette, gas fireplace and super tall ceilings. It left nothing to be desired.
The food is great. The staff are well trained and very hospitable.
We were there in August and our rates were extremely reasonable given the facility. The entrance to Yosemite is about 40 minutes away and takes you through Tioga Pass/ the high Sierras.
Downtown Mamouth Springs is only a few minutes away.
We would go back to this place in a heart beat. It gave our visit to Yosemite a somewhat elegant ending to each day. We stayed for 3 nights and were sorry when we left.

Stayed: August 2013
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this reviewResponded 11 March 2014

Thank you for Choosing the Westin Monache, we are sorry you left too! Summer is truly the hidden gem of the Eastern Sierras. It is a beautiful time of year and I am happy to read you were able to take advantage of all the area has to offer. The Mammoth Lakes basin rivals Yosemite for sheer beauty and ambiance. We look forward to your return!

Be Well!
Patrick

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Reviewed 5 March 2014

We love this hotel. The only bad thing is it BOOKS UP! So obviously we are not the only ones who love it! The staff is courteous and efficient and friendly. The rooms are very nice and the location can't be beat. The restaurant/bar is actually very good and the hotel is kid friendly. It's def a luxury property on the mountain and we look forward to our stay every time we are actually able to get a room.

  • Stayed: January 2014, travelled with family
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Thank AFoolForTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick D, General Manager at Westin Monache Resort Mammoth, responded to this reviewResponded 11 March 2014

Thank you for your continued support! It is a good feeling to know how much our guests enjoy the property and the staff members who make so special. We are all very proud to work at a Westin Branded Hotel. I hope we see you again soon!

Be Well!
Patrick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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