Internet booking proved difficult and confusing. There is not enough detail about the different types of studio and bedrooms. I wanted accommodation on a high floor with a good outlook and balcony but could not find a way of getting this. A telephone call did not help and I had to apply to become a preferred guest to get a reduction. Even then the final price bears little resemblance to the one quoted. Why can they not give one true price? Standards are high and all the staff were friendly and very attentive. The underground car park is free (included in the resort charge). The lounge areas are very open and fragmented and not "cosy". However, this may not be fair criticism as it seems to be common in large American hotels. Two lifts serve this large hotel and there were complaints about waiting at times although this was not a real problem for us. There are 75 steep steps down to the village which could be a problem for some. A very efficient shuttle service is provided and it is virtually immediately available if required. Food is quite expensive and average although the service is excellent. However, it scores well when compared to what is available with the very limited choice in the village where reservations are not accepted and there were long waiting times. The heated outdoor swimming pool and hot tub are popular. Basically, this is a...More
- Free Wifi
- Free parking
- Visit hotel website