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“Beautiful home, perfect location, so much fun!!!”

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Mountainback at Mammoth
Ranked #23 of 31 Hotels in Mammoth Lakes
Tustin, California, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful home, perfect location, so much fun!!!”
Reviewed 17 April 2013

We went up and stayed at Mountainback Condos #9 for the Thanksgiving Holiday weekend and it was absolutely perfect! The condo is very large and slept not only our family of 4, but we also had a couple aunts and uncles stay with us too because there was extra room. The upstairs loft area has its own bathroom and was perfect for our daughters to have their own space and hang out area to play. The hall closet was completely stocked with great board games and we really just hung around the fire as a family and played games and watched the beautiful scenery. A great place to stay and the owners really take care of the condo so nothing is old or junky. Planning to make this a annual tradition for sure!

Room Tip: Mountain Back Unit #9 is absolutely beautiful!
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  • Stayed November 2012, travelled with family
    • Value
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Helpful?
3 Thank futuremrspaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2013

We recently stayed in unit 9 at Mountainback, what a lovely condo. The owners did a great job decorating and appointing it with all the comforts of home. They even went above and beyond, with a foot massager for après ski and heated tile floors. We will be back!

  • Stayed March 2013
    • Value
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Helpful?
2 Thank Jak1919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thousand Oaks, California
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 20 February 2013

We stayed at Mountain Back unit 112. The condo was nice, a dated but comfortable. My main complaint was with housekeeping. There were 6 people staying in this condo, we were left with one bar of soap, two rolls of toilet paper, dish soap that was almost empty etc. the pot holders were filthy, and the two dish towels that we were given, were so worn that they barely dried anything. We stayed 5 nights and only 1 fire starter was in the unit when we got there. On day two, we drove to the off site management company, Mammoth Properties Reservations, and I asked at the desk for more fire starters. I was told that they were swamped, and that they would have to have housekeeping return later in the day and get some from them. They told me that we would need to come back later as well and pick them up as sending housekeeping to us was not an option. I just stood there looking at the gal at the desk....trying to keep my cool as I had just come from the market and bought extra supplies, as mentioned above, soap, dish detergent and now we were going to have to drive back hours later to get the fire starter. All of a sudden, she pulls out a box from under the counter and it was filled with fire starter!! Needless to say, better organization is needed and if we need to drive to the management to get supplies, then they should have them on site so guests can go in once and get what is needed.

  • Stayed February 2013, travelled with family
    • Value
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Helpful?
Thank CRiiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zoomom76
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 December 2012

We drove to Mammoth to pick up our kids after a 120 mile hike. What a wonderful place to be able to bring them to for a hot shower, comfortable bed and fabulous kitchen facilities. We stayed for 3 days and LOVED the area. The only negative is that there was a leak from our tub that sent water into the parking garage. Fortunately, it didn't happen until we were leaving, so no inconvenience to us.

Room Tip: Not all units are updated, so check the photos carefully
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  • Stayed October 2012, travelled with family
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Helpful?
1 Thank zoomom76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canyon Lake, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 February 2012

We rented unit 47 from 2/23/12 through 2/25/12. We arrived late afternoon and didn't realize we had no hot water until the property management office was closed. They had failed to turn on the hot water heater for our condo and we couldn't get a hold of anyone until the office opened back up at 9am on the following morning. After I went to the office at 9am I was told they would send up a guy to turn it on when he came in at 9:30. So much for a hot shower before our scheduled meetings that day. The person in the office showed no remorse for their failure and when I told them I would find a way to contact the owner of our unit 47, she said "go ahead, please tell them." I said, "I cant believe you just said that" and she replied, "go ahead and tell them" once again. Horrible attitude as it's not like I'm staying at a motel 6 for $49 a night, we are paying $250 a night and expect better customer service and a reasonable attitude.
Then we open up a cabinet and find a container of stale croissants dated 10/11. This was especially appetizing when we were getting ready to eat.
Our complaint is not with the owner of unit 47 but with the horrible property management. I'm sure the owner has no idea about the way the management mistreats their customers and that's a crime since they pay them 40% of the rental amount.
We will NEVER stay at Mountainback condos again!!!!

Room Tip: Don't stay here. Management has a horrible attitude.
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  • Stayed February 2012, travelled on business
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Helpful?
3 Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff D, Manager at Mountainback at Mammoth, responded to this review, 7 March 2012
We are very sorry for any inconvenience this guest may have experienced. Mountainback staff is onsite and on call 24/7/365 for emergency assistance. We repaired the problem within about one half hour after being notified that the water heater was not working. The breaker had popped and needed to be reset. We understand that things like this can set visitors off on a bad start to their vacation, but we cannot foresee every possible problem than can occur with a vacation rental. We can only fix the problem as soon as we are notified. In this case we could have fixed the problem the night before if we knew about it. If you read the rest of our reviews you will see that Mountainback is still the place to stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Pasadena, California
Level Contributor
131 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 27 July 2011

Large complex off Lake Mary Rd (convenient): 10+ buildings of 12 units each of varying interior qualities and sizes. Good sizes, sleeping up to 12 in some larger units. Parking is below the units, at grade, with the smaller units one floor up and the larger 2-story units on the top floor. So the entrance to the top floor units is actually the 3rd floor, and those units have an interior loft or second story (4th floor). It's a lot of stairs, and can be a challenge in the high altitude.

You get two parking spaces; street parking is limited, and restricted at night. They give you one overflow parking spot as well, but that's in a dirt lot. The office and main pool (small) and jacuzzi are centrally located; additional smaller hot tubs are located between the buildings. Service is friendly, helpful and efficient.

Units are a bit dated, but many have been upgraded so check out the website for the best options. Prices are VERY reasonable considering the unit sizes. There is no additional cleaning deposit or fee (great deal!) and daily towel service is included. Cable TV and internet are included and reliable.

With a location halfway between the lakes and downtown, it's convenient and easily accessible off a major road. If it weren't for the stairs, it'd be perfect, and even dealing with the stairs it's a good option for summer travel in Mammoth.

  • Stayed July 2011, travelled with family
    • Value
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Helpful?
3 Thank TravelDrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
320 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 30 July 2010

Condo very comfortable. Bit dark inside and balconies/views very disappointing but we enjoyed the stay as quite luxurious/weel-equipped inside compared to hotels/apartments during our holiday. Mammoth itself not very interesting but but very close to lakes etc. Very quiet when we were there. Swimming pool an asset.
Town so empty in summer you could probably get somewhere even better and cheaper.

  • Stayed July 2010, travelled with family
    • Value
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Helpful?
2 Thank 1plato23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountainback at Mammoth

Property: Mountainback at Mammoth
Address: 435 Lakeview Dr, Mammoth Lakes, CA 93546
Region: United States > California > Mammoth Lakes
Amenities:
Kitchenette Shuttle Bus service
Hotel Style:
Ranked #23 of 31 Hotels in Mammoth Lakes
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Mountainback at Mammoth 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mountainback At Mammoth Hotel Mammoth Lakes
Mountainback At Mammoth Lakes

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