I will admit right now, I booked my reservation late, then in calling the M, the woman was so rude when I asked for a cancellation, I didn't even visit their property. I ate my $180.00, then made my reservations at Tamerack and had a wonderful stay there. In my conversation, the representative for the M Inn was rude, didn't listen and condescending. A quote from her; "You made your reservation, now you have to pay for it", and she didn't mean the money paid, she meant I had to PAY! No changes, no cancellation, nothing. A total waste of time talking to a brick wall. Wow, I wouldn't recommend this place to anyone, not if I can't even get a decent conversation with their representative. I am hoping this establishment looks into their customer service, as even though I understand a "policy", the rep could have been more understanding and offered a solution.
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- Also Known As:
- The m Inn Mammoth Hotel Mammoth Lakes